9h ago

Guest Services Staff

Cleveland, OH

$29.1k-$29.1k / year

part-timejuniormedia

๐Ÿ’ผ About This Role

You'll serve as the primary guest contact at Agora, Jacobs Pavilion, and Globe Iron, ensuring a safe and enjoyable experience. Your core impact is resolving guest inquiries and enforcing venue policies to maintain a secure environment. This role stands out by being integral to live entertainment events.

๐ŸŽฏ What You'll Do

  • Answer guest questions and direct them to venue areas
  • Operate coat check rooms per guidelines
  • Scan tickets and administer wristbands for entry
  • Monitor guest conduct and alcohol consumption

๐Ÿ“‹ Requirements

  • High School Diploma or equivalent
  • 1-2 years of related work experience
  • Ability to lift 50 lbs without assistance
  • Ability to stand, walk, and climb stairs for long periods

โœจ Nice to Have

  • Previous event work experience
  • Music industry knowledge
  • Availability for nights, weekends, holidays

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 30 min
  3. 3Offerยท 1 week
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