9h ago
Guest Services Staff
Cleveland, OH
$29.1k-$29.1k / year
part-timejuniormedia
๐ผ About This Role
You'll serve as the primary guest contact at Agora, Jacobs Pavilion, and Globe Iron, ensuring a safe and enjoyable experience. Your core impact is resolving guest inquiries and enforcing venue policies to maintain a secure environment. This role stands out by being integral to live entertainment events.
๐ฏ What You'll Do
- Answer guest questions and direct them to venue areas
- Operate coat check rooms per guidelines
- Scan tickets and administer wristbands for entry
- Monitor guest conduct and alcohol consumption
๐ Requirements
- High School Diploma or equivalent
- 1-2 years of related work experience
- Ability to lift 50 lbs without assistance
- Ability to stand, walk, and climb stairs for long periods
โจ Nice to Have
- Previous event work experience
- Music industry knowledge
- Availability for nights, weekends, holidays
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 30 min
- 3Offerยท 1 week
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