🛠 Tech Stack

💼 About This Role

You'll build strong client relationships and drive product adoption for a growing tech company. Your work will directly impact customer retention and satisfaction.

🎯 What You'll Do

• Onboard new customers and ensure successful product adoption
• Proactively identify and resolve client issues
• Conduct regular check-ins and business reviews
• Collaborate with sales and product teams on feedback

📋 Requirements

• 2+ years in customer success or account management
• Experience with CRM tools like Salesforce or HubSpot
• Excellent communication and problem-solving skills
• Ability to manage multiple accounts simultaneously

✨ Nice to Have

• Experience in SaaS industry
• Familiarity with customer health scoring

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Competitive salary with performance bonuses
• 🩺 Health and dental coverage
• 📈 Professional development budget
• 🏢 Hybrid work flexibility