Description

In this role, you will proactively engage with existing clients to understand their evolving needs, identify cross-sell and upsell opportunities, and drive product adoption to maximize customer value and revenue growth.

Requirements

• Fluent in German
• 2+ years of experience in DACH market

Responsibilities

• Proactively engage with customers to understand their needs and business goals
• Identify cross-sell and upsell opportunities within existing accounts
• Monitor usage metrics and address adoption hurdles
• Collaborate with internal teams and act as voice of the customer
• Drive product adoption through tailored strategies and action plans