15h ago

Shift Lead

New York, NY

$43.7k-$43.7k / year

full-timeretail

πŸ’Ό About This Role

You'll lead cafe operations during your shift, ensuring smooth service and team motivation. You'll create exceptional customer experiences in a fast-paced environment. This hands-on role offers growth through our comprehensive training program.

🎯 What You'll Do

  • Craft coffee and serve customers with energy and warmth
  • Support GM and Training Team to train new employees
  • Open/close location safely and ensure cleaning duties
  • Lead ops and marketing initiatives to increase foot traffic

πŸ“‹ Requirements

  • 2+ years customer service leadership experience
  • 18+ years of age
  • Ability to lift 25+ lbs and stand for long periods
  • Availability for 30-40 hours/week including weekends

✨ Nice to Have

  • Hospitality or coffee experience
  • Weekend and holiday availability

🎁 Benefits & Perks

  • πŸ’° $21.00/hour plus tips
  • πŸ–οΈ Paid time off
  • πŸš† Commuter benefits
  • β˜• Complimentary coffee and treats on shift
  • 🎁 Free Blank Street swag

πŸ“¨ Hiring Process

Estimated timeline: 1-2 weeks Β· AI estimate

  1. 1ApplicationΒ· 10 min
  2. 2Phone ScreenΒ· 30 min
  3. 3In-Store InterviewΒ· 45 min

🚩 Heads Up

  • Requires lifting and standing for long periods
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