15h ago
Shift Lead
New York, NY
$43.7k-$43.7k / year
full-timeretail
πΌ About This Role
You'll lead cafe operations during your shift, ensuring smooth service and team motivation. You'll create exceptional customer experiences in a fast-paced environment. This hands-on role offers growth through our comprehensive training program.
π― What You'll Do
- Craft coffee and serve customers with energy and warmth
- Support GM and Training Team to train new employees
- Open/close location safely and ensure cleaning duties
- Lead ops and marketing initiatives to increase foot traffic
π Requirements
- 2+ years customer service leadership experience
- 18+ years of age
- Ability to lift 25+ lbs and stand for long periods
- Availability for 30-40 hours/week including weekends
β¨ Nice to Have
- Hospitality or coffee experience
- Weekend and holiday availability
π Benefits & Perks
- π° $21.00/hour plus tips
- ποΈ Paid time off
- π Commuter benefits
- β Complimentary coffee and treats on shift
- π Free Blank Street swag
π¨ Hiring Process
Estimated timeline: 1-2 weeks Β· AI estimate
- 1ApplicationΒ· 10 min
- 2Phone ScreenΒ· 30 min
- 3In-Store InterviewΒ· 45 min
π© Heads Up
- Requires lifting and standing for long periods
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