1h ago

Senior Delivery Success Manager

Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC

$144,000-$198,000 / year

full-timesenior Hybrididentity and access management

Tech Stack

Description

You will lead and develop Okta partners to successfully deliver Okta services to customers, ensuring high-quality implementations. You'll drive partner delivery capability, validate go-live submissions, and collaborate cross-functionally to scale partner-led delivery.

Requirements

  • 7+ years in enterprise software delivery, professional services, or partner success
  • Experience with system integrators or service delivery partners
  • Strong understanding of identity and access management concepts
  • Familiarity with enterprise SaaS deployment models
  • Excellent cross-functional collaboration and communication skills

Responsibilities

  • Develop delivery capability across assigned partner portfolio
  • Guide partners through Service Delivery Partner maturity model
  • Review and validate partner go-live submissions
  • Serve as delivery advisor for sales teams when identifying partners for deployments
  • Track ecosystem capability trends and identify gaps
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