💼 About This Role

You'll manage client operations and drive strategic improvements for a global IT services provider. You'll exceed client expectations and lead service reviews with stakeholders. This role offers the opportunity to work with industry-leading technology and Fortune 500 clients.

🎯 What You'll Do

• Lead periodic service reviews with stakeholders
• Analyze trends and make data-driven business decisions
• Manage global operations and ensure consistency
• Drive continuous improvement and investment value

📋 Requirements

• 5+ years experience in service management
• Executive-level leadership experience in similar environment
• Proven ability to present to executive-level customers
• Demonstrable experience in automating and innovating processes

✨ Nice to Have

• Experience with budget reporting and financial measures
• Experience onboarding new team members
• Knowledge of service management principles

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 🏥 Health insurance
• 📈 401(k) matching
• 🏢 Onsite work in Singapore

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min
4. 4Offer· 15 min