💼 About This Role

You'll lead retail operations and drive sales performance at our York store, ensuring exceptional customer experiences. You'll coach and develop team members to achieve their full potential.

🎯 What You'll Do

• Support store manager in achieving sales and KPI targets
• Lead and motivate the team to deliver excellent customer service
• Coach and train team members for professional growth
• Make commercial decisions to drive business profit

📋 Requirements

• 2+ years of retail management experience
• Excellent communication skills
• Proven commercial acumen
• Customer-centric approach

✨ Nice to Have

• Experience in fragrance and beauty retail
• Flexibility to travel to other stores

🎁 Benefits & Perks

• 🎁 50% staff discount on Molton Brown products
• 🏖️ Up to 25 days holiday + Bank Holidays (increases with service)
• 🎂 Birthday day off
• 💰 Quarterly store bonus up to 0.70% of retail sales
• 📚 Exclusive e-learning platform with qualifications and certifications

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Application review· 1-2 weeks
2. 2Phone screen with recruiter· 30 min
3. 3Interview with store manager· 1 hour