💼 About This Role

You'll respond to inbound leads and guide customers through the equipment rental process, building relationships with contractors. Your work will directly impact customer satisfaction and help expand our customer base using proprietary T3 technology in a fast-paced construction rental environment.

🎯 What You'll Do

• Respond to inbound leads and guide customers through rental process
• Build relationships with contractors and construction companies
• Educate customers on EquipmentShare services and cost savings
• Maintain existing customer relationships and resolve inquiries

📋 Requirements

• High school diploma or equivalent
• Strong interpersonal and problem-solving skills
• Ability to adapt to a fast-paced growing company
• Customer service experience

✨ Nice to Have

• Experience in construction or equipment rental industry
• Sales or customer relationship management experience
• Familiarity with CRM software

🎁 Benefits & Perks

• 🍽️ Monthly Family Dinner Night
• 🏥 Full medical, dental, vision coverage
• 🏖️ Generous PTO + paid holidays
• 💰 401(k) with company match
• 🏋️ Gym membership stipend + wellness programs

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 15 min
2. 2In-Person Interview· 45 min
3. 3Offer· 1 week

🚩 Heads Up

• Requirement for problem-solving skills and adaptability is vague
• No specific salary mentioned despite claiming competitive compensation