🛠 Tech Stack

💼 About This Role

You'll manage client relationships for Biscred's sales intelligence platform in commercial real estate. You'll drive adoption and retention through onboarding, training, and proactive support. This hybrid role offers growth opportunities in a dynamic team.

🎯 What You'll Do

• Onboard new clients with personalized training and setup.
• Monitor client usage and health metrics to reduce churn.
• Partner with clients to define success metrics and demonstrate ROI.
• Collaborate with Account Executives to identify upsell opportunities.

📋 Requirements

• Relationship-building skills with a passion for client success.
• Ability to explain complex tools in a simple, actionable way.
• Data-savvy with usage pattern analysis and proactive strategies.
• Track record of meeting or exceeding renewal or retention goals.

✨ Nice to Have

• Experience with HubSpot or similar CRM.
• Familiarity with commercial real estate or sales intelligence tools.
• Background in customer success or account management.

🎁 Benefits & Perks

• 💰 Competitive base salary plus uncapped commission & bonuses
• 🏖️ Unlimited Vacation Days
• 🏥 Medical, Dental, and Vision Insurance
• 📈 401K with company match
• 🐾 Pet Friendly Offices

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min

🚩 Heads Up

• Role title 'Entry-Level' but requires track record of meeting goals.
• Lists 15+ responsibilities, potentially overwhelming for junior role.