🛠 Tech Stack

💼 About This Role

You'll provide in-depth technical support to developers, debugging issues and building automations. You'll partner with product and engineering to shape the AI-powered developer support experience. This role offers a chance to work closely with a small, talent-dense team on a cutting-edge product.

🎯 What You'll Do

• Provide technical support via tickets and Slack.
• Debug, reproduce, and troubleshoot software bugs.
• Build internal tools and automations for support.
• Partner with Product and Engineering on escalations.

📋 Requirements

• Experience in technical support or software engineering.
• Strong understanding of software development workflows.
• Debugging skills for complex technical problems.
• Clear communication with technical and non-technical audiences.

✨ Nice to Have

• Experience with IDEs and LLMs.
• Building with AI.
• Self-starter with curiosity and creativity.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3Hiring manager interview· 45 min