1d ago

Customer Service Delivery Advocate

Memphis, TN

$35.4k-$39.5k / year

full-timemidretail

๐Ÿ’ผ About This Role

You'll deliver vehicles to customers' doors using custom car haulers and complete all associated paperwork. You'll be the face of Carvana, bringing happiness to the car-buying process. This role offers rapid pay progression with increases every 90 days and fast-track advancement through performance-based programs.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers' driveways using custom car haulers
  • Load and unload vehicles onto the hauler and inspect safety
  • Complete customer paperwork and update tracking system
  • Drive safely and maintain a clean driving record

๐Ÿ“‹ Requirements

  • 2+ years of customer-facing experience
  • Must be able to obtain a Notary within 90 days (sponsored)
  • Ability to lift/push/pull 50 lbs and sustain physical activity 8+ hours
  • Valid driver's license with clean driving record

โœจ Nice to Have

  • Experience driving large vehicles or trailers
  • Notary certification already held

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ 100% Company-Paid Healthcare premiums plus dental and vision
  • ๐Ÿ’ฐ Performance-Based Compensation with raises every 90 days
  • ๐Ÿ–๏ธ Generous Paid Time Off - 13 days first year, increasing to 20
  • ๐Ÿ“š Tuition Reimbursement or Student Loan Repayment Program
  • ๐Ÿ“ˆ Carvana Equity and Employee Stock Purchase Plan

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Phone Screenยท 15 min
  2. 2In-Person Interviewยท 30 min
  3. 3Offerยท 1 week

๐Ÿšฉ Heads Up

  • Requires rotating 7-day availability with shifts from 11am-9pm
  • Physically demanding job including heavy lifting and outdoor work
  • Multiple licenses required within first 90 days with potential employment impact
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