Tech Stack

Description

You'll manage post-launch technical initiatives for clients, ensuring seamless integrations and driving product adoption. Your work improves the patient financial experience in healthcare.

Requirements

• Minimum 2 years professional experience with 1+ in client-facing technologist role
• Proficiency in SQL and experience with APIs, SSOs, technical integrations
• Track record of leading outcomes-focused client conversations
• Ability to communicate technical and business requirements to engineering
• Background with enterprise healthcare systems or digital payments preferred

Responsibilities

• Manage technical aspects of client relationships
• Drive product adoption and improve integration health
• Serve as voice of customer to engineering and product teams
• Develop technical account plans and mitigate risks
• Partner with Client Managers on QBR planning and expansion strategy