2h ago
Field Support Specialist
New York, New York, United States
full-timemidOffice Services / Facilities Management
Tech Stack
Description
You will provide backfill coverage across multiple locations within your assigned region, handling tasks in mail services, reprographics, office services, and front-of-house to ensure continuous support and customer satisfaction. Your role is critical for meeting service level agreements and maintaining a professional image.
Requirements
- Strong verbal and written communication skills
- Excellent customer service skills
- MS Office Suite proficiency (intermediate to expert)
- Ability to handle multiple tasks simultaneously
- Knowledge of shipping/receiving procedures and MFD equipment
Responsibilities
- Process inbound and outbound mail and packages with chain of custody procedures
- Assist with copy/print production and monitor multi-function devices
- Maintain office services areas, including pantry and conference rooms
- Provide reception and concierge coverage, greet guests and manage access
- Support scanning, document imaging, and light administrative tasks
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