3h ago
Professional Service Manager
Georgia, United States
$50,000-$60,000 / year
full-timemid
Description
You will deliver professional services to clients, setting up Connecteam features based on their workflows, integrating with other platforms, and migrating data from existing tools. You'll work closely with CS and R&D teams to provide outstanding service, streamlining customer processes and onboarding.
Requirements
- 1 year experience in a SaaS company – MUST
- Native-level English proficiency – MUST
- Tech-savvy, dedicated, eager to learn
- Strong team player with excellent communication and collaboration skills
- Ability to thrive in high-pressure environments
Responsibilities
- Meet with clients daily to deliver professional services
- Perform offline tasks assigned by clients
- Build and maintain strong customer relationships, understand needs and provide tailored solutions
- Manage multiple tasks in a fast-paced, high-pressure environment
- Collaborate with CS and R&D teams to ensure seamless customer experience
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