💼 About This Role

You'll shape the voice and emotional connection of a fast-growing consumer platform used by millions. You'll lead lifecycle communications across email, SMS, and in-app messaging, transforming transactional interactions into meaningful brand experiences. This highly autonomous role values creativity and first-principles thinking.

🎯 What You'll Do

• Develop brand voice and messaging across lifecycle channels
• Create customer communications for email, SMS, push, and in-app
• Collaborate with Product, Design, and Growth teams
• Analyze customer feedback to improve messaging effectiveness

📋 Requirements

• 5+ years in creative marketing, lifecycle, or organic growth
• Proven copywriting for email, SMS, and in-app experiences
• Experience building brand voice in high-growth organizations
• Analytical mindset leveraging customer insights for creative decisions

✨ Nice to Have

• Bachelor's degree or equivalent
• Portfolio demonstrating lifecycle campaigns

🎁 Benefits & Perks

• 💰 Equity opportunities
• 🏥 Comprehensive health, dental, vision
• 🏦 RRSP with employer match
• 🏖️ Paid time off and parental leave
• 🌐 Flexible remote work

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Portfolio Review· 60 min