Tech Stack

Description

You will be a key technical contributor within the Data Analytics function, working with cross-functional leaders to translate business requirements into quantitative analysis and AI-enriched dashboards. Your work will drive operational improvements and foster a data-driven culture within the Support organization.

Requirements

• Deep expertise in querying, structuring, and visualizing data
• Experience working with cross-functional teams on technical business problems
• Proficiency in SQL and Python
• Strong skills in dashboard design and data visualization
• Ability to mentor junior analysts

Responsibilities

• Leverage SQL/Python to shape and optimize data sets for analysis
• Design and maintain scalable BI solutions and complex dashboards
• Perform exploratory analyses integrating data from multiple sources
• Build analytical models to identify patterns and root causes
• Lead cross-functional meetings to understand data and business priorities