3h ago

Operations Supervisor

Rochester, New York, United States
full-timemidmicromobility

Description

You'll support daily market operations with a mix of hands-on fieldwork and administrative duties. This includes managing warehouse organization, vehicle maintenance, and customer service requests, as well as assisting with hiring, training, and performance tracking.

Requirements

  • 1 year of leadership or supervisory experience
  • Basic mechanical and technical aptitude
  • Valid driver's license
  • Ability to lift up to 60 lbs and stand for entire shift
  • Knowledge of local geography and street layout

Responsibilities

  • Support Operations Manager with day-to-day market operations
  • Hands-on manual work including warehouse organization, asset counts, vehicle inspection and maintenance
  • Respond to field customer service requests and redistribute scooters
  • Identify and recover scooters needing repair
  • Assist with hiring, training, scheduling staff and productivity tracking
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