Tech Stack

Description

You will oversee the ticket selling staff, resolve customer service issues, troubleshoot ticketing software problems, and coordinate event builds with the marketing department.

Requirements

• 3+ years related work experience
• Strong computer skills with MS Office proficiency
• Excellent communication and conflict resolution skills
• Supervisory experience
• Flexible schedule including nights, weekends, and holidays

Responsibilities

• Supervise ticket sellers and ensure job fulfillment
• Train ticketing staff and assist with scheduling
• Reconcile credential inventory and equipment
• Resolve customer service issues and complaints
• Troubleshoot ticketing software and point of sale system