💼 About This Role

You'll serve as the primary contact for customer inquiries in accounting, banking, or healthcare industries. Your core impact is resolving account, billing, and service issues with accuracy and compliance. This role offers consistent weekday hours from 8am-5pm with a focus on regulated environments.

🎯 What You'll Do

• Serve as primary point of contact for customer inquiries via phone, email, and chat
• Assist customers with account questions, billing inquiries, payments, and service issues
• Process transactions, updates, and account changes with high accuracy
• Maintain detailed records of customer interactions in CRM or internal systems

📋 Requirements

• Experience in Accounting, Banking, or Healthcare industry
• Strong communication skills and attention to detail
• Ability to navigate sensitive or regulated information
• Must pass drug and background check

✨ Nice to Have

• Experience with CRM systems
• Knowledge of HIPAA or financial compliance standards

🎁 Benefits & Perks

• 🕒 Consistent weekday schedule 8am-5pm Monday-Friday