4h ago
Customer Service Delivery Advocate
Boise, ID
$35.4k-$39.5k / year
full-timeretail
๐ผ About This Role
You'll join Carvana's fastest-growing team, delivering vehicles directly to customers using custom car haulers. Your core impact is reintroducing happiness into the car-buying process through exceptional service and physical delivery. This role offers rapid pay advancement through a performance-based program.
๐ฏ What You'll Do
- Deliver vehicles to customers using custom car haulers
- Load and unload vehicles onto the hauler
- Complete customer paperwork and update tracking system
- Inspect and maintain safe operation of the car-hauler
๐ Requirements
- 2 years of customer-facing experience
- Valid driver's license with clean driving record
- Ability to obtain a Notary within 90 days
- Physically capable of lifting 50 lbs and sustained activity
โจ Nice to Have
- Experience with vehicle delivery or logistics
- Notary certification already held
๐ Benefits & Perks
- ๐ฐ Performance-based pay with increases every 90 days
- ๐ฅ 100% company-paid healthcare premiums plus dental & vision
- ๐๏ธ 13 days PTO first year, increasing to 20
- ๐ Tuition reimbursement or student loan repayment
- ๐ Carvana shares and employee stock purchase plan
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Application Reviewยท 1-2 weeks
- 2Phone Screenยท 30 min
- 3In-Person Interviewยท 1 hour
๐ฉ Heads Up
- Role requires physical labor (loading/unloading) but title says 'Advocate'
- Schedule requires 7-day availability with rotating days off
- Multiple licenses required within first 90 days (notary, chauffeur, etc.)
0 0 0