4h ago

Customer Service Delivery Advocate

Boise, ID

$35.4k-$39.5k / year

full-timeretail

๐Ÿ’ผ About This Role

You'll join Carvana's fastest-growing team, delivering vehicles directly to customers using custom car haulers. Your core impact is reintroducing happiness into the car-buying process through exceptional service and physical delivery. This role offers rapid pay advancement through a performance-based program.

๐ŸŽฏ What You'll Do

  • Deliver vehicles to customers using custom car haulers
  • Load and unload vehicles onto the hauler
  • Complete customer paperwork and update tracking system
  • Inspect and maintain safe operation of the car-hauler

๐Ÿ“‹ Requirements

  • 2 years of customer-facing experience
  • Valid driver's license with clean driving record
  • Ability to obtain a Notary within 90 days
  • Physically capable of lifting 50 lbs and sustained activity

โœจ Nice to Have

  • Experience with vehicle delivery or logistics
  • Notary certification already held

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Performance-based pay with increases every 90 days
  • ๐Ÿฅ 100% company-paid healthcare premiums plus dental & vision
  • ๐Ÿ–๏ธ 13 days PTO first year, increasing to 20
  • ๐Ÿ“š Tuition reimbursement or student loan repayment
  • ๐Ÿ“ˆ Carvana shares and employee stock purchase plan

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Application Reviewยท 1-2 weeks
  2. 2Phone Screenยท 30 min
  3. 3In-Person Interviewยท 1 hour

๐Ÿšฉ Heads Up

  • Role requires physical labor (loading/unloading) but title says 'Advocate'
  • Schedule requires 7-day availability with rotating days off
  • Multiple licenses required within first 90 days (notary, chauffeur, etc.)
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