7h ago
Support Specialist
Belgrade, Serbia | Limassol, Cyprus | Madrid, Spain | Paphos, Cyprus | Prague, Czech Republic
โจ $30k-$50k / yearest.
full-timesoftware
๐ Tech Stack
๐ผ About This Role
You'll join the Financial Application Development team to provide internal support for NetSuite and other financial systems, investigating issues end-to-end and driving them to resolution. You'll perform system configurations, create reports, and help users work effectively. This role offers opportunities to improve documentation and system setup while working with a global team.
๐ฏ What You'll Do
- Provide internal customer support through various communication channels
- Investigate issues end to end and identify root causes
- Perform changes in accounting system (NetSuite)
- Create and maintain saved searches and reports
๐ Requirements
- Ability to investigate complex technical issues with accounting understanding
- Strong written and spoken English communication skills
- Basic knowledge of NetSuite
- Background in Finance or Accounting
โจ Nice to Have
- Structured, analytical approach to problem-solving
- Service-oriented mindset with ownership
- Experience improving processes and documentation
๐ Benefits & Perks
- ๐ฐ Competitive base salary
- ๐๏ธ Extra time off
- ๐ฅ Medical insurance allowance
- ๐ Learning and development opportunities
- ๐ฝ๏ธ Fuel your day with hot meal or lunch allowance
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Technical Interviewยท 60 min
- 3Offerยท 1 week
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