🛠 Tech Stack

💼 About This Role

You'll support the Engineering team at Vonage, a global cloud communications leader. You'll drive operational excellence by analyzing OKRs, tracking KPIs, and streamlining processes. This role offers hybrid work and ownership of key operational initiatives.

🎯 What You'll Do

• Gather and analyze data to support OKR reviews
• Prepare reports and dashboards on team performance
• Monitor KPIs to assess operational health
• Support hiring, onboarding, and documentation

📋 Requirements

• Previous experience in operations or business analysis
• Proficiency in Excel/Google Sheets, SQL, and data visualization tools
• Strong attention to detail and ability to handle multiple initiatives
• Clear communication and emotional intelligence

✨ Nice to Have

• Experience in Agile or SaaS environments

🎁 Benefits & Perks

• 🏖️ Discretionary Time Off
• 🏥 Private Medical Healthcare
• 💰 Pension scheme
• 🏢 Hybrid work