🛠 Tech Stack

💼 About This Role

You'll partner with Product and cross-functional teams to translate business requirements into complex email and SMS campaigns using Customer.io. You will own end-to-end campaign configuration and lead rigorous QA for every launch. This role offers the chance to redefine healthcare as part of a mission-driven Series C startup.

🎯 What You'll Do

• Translate business requirements into Customer.io campaigns, including email and SMS workflows.
• Build and optimize lifecycle campaigns with accurate logic, triggers, and segmentation.
• Lead QA processes for every campaign launch to ensure error-free execution.
• Monitor deliverability, audience health, and campaign performance, proposing improvements.

📋 Requirements

• 2+ years of experience in consumer lifecycle, email, or marketing roles.
• Experience with email marketing tools or CRM platforms like Customer.io.
• Ability to organize and work with performance data for reporting and analysis.
• Experience in cross-functional project coordination involving marketing, product, or data teams.

✨ Nice to Have

• Familiarity with personalization strategies like dynamic content blocks or Liquid.
• Experience with A/B testing and hypothesis-driven email experimentation.
• Understanding of complex segmentation and personalization logic.

🎁 Benefits & Perks

• 💰 Competitive compensation $95K–$115K plus equity.
• 🏠 Remote role within the United States.
• 🚀 High-impact work at a well-funded Series C startup.