💼 About This Role

You'll manage relationships and drive monetisation for the Fresha platform, connecting beauty and wellness businesses with payment solutions. You'll own a portfolio of Partner accounts, proactively engaging to meet revenue KPIs and convert them to our payments product. This role offers the chance to work in a dog-friendly London office with a global team.

🎯 What You'll Do

• Proactively engage Partners on Fresha's payments solution to drive monetisation.
• Serve as dedicated advisor to a portfolio of Partner accounts.
• Optimise listing content and availability to maximise marketplace conversions.
• Build internal relationships with Sales and Onboarding for smooth Partner handover.

📋 Requirements

• 3+ years of experience in a previous Account Management role.
• Closing skills – demonstrated ability to close deals and negotiate.
• Analytics – proven experience using data to improve commercial outcomes.
• Teleprospecting – experience in an outbound call environment or related sales role.

✨ Nice to Have

• Fluency in English and another language.
• Experience in the beauty and wellness industry.

🎁 Benefits & Perks

• 🐶 Dog-friendly office
• 📈 Career growth in a fast-paced environment
• 🏢 London HQ at The Bower
• 👥 Collaborative team with face-to-face interactions

📨 Hiring Process

Screen call with Talent, then in-person interview with Team Leads, then presentation to Chief Commercial Officer and Head of Account Management – all within 2 weeks.

🚩 Heads Up

• Mismatch between required 3+ years experience and title (Account Manager typically mid-level, but here listed as mid).