💼 About This Role

You'll join Xepelin, a fintech transforming business finance in Latin America, and manage a portfolio of SME clients. Your core impact will be driving client adoption of our digital financial platform through onboarding, support, and retention. You'll work closely with cross-functional teams to ensure a seamless customer experience.

🎯 What You'll Do

• Acquire and administer client portfolio.
• Manage commercial opportunities and enroll SMEs in the app.
• Use backoffice platform and app for documentation management.
• Support collections and notifications.

📋 Requirements

• Minimum 6 months sales experience.
• Factoring knowledge required.
• Excellent communication skills (written and verbal).
• Ability to influence multidisciplinary teams.

✨ Nice to Have

• Graduate in Business, Finance, or Commercial careers.
• Call center experience.
• Proactive and responsible work style.

🎁 Benefits & Perks

• 🏖️ Unlimited PTO
• 💰 Competitive compensation
• 🏢 Onsite work in Santiago
• 📈 Growth opportunities in a fast-paced fintech

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter phone screen· 30 min
2. 2Hiring manager interview· 45 min
3. 3Case study or technical assessment· 1 hour

🚩 Heads Up

• Role title 'Customer Success Executive' but responsibilities include sales and collection support, mixing success with sales functions.