Description

You will build and own Akido's facilities and workplace operations function from the ground up, establishing processes, policies, and systems to support rapid, compliant expansion of clinics and corporate offices across multiple states. This hands-on role involves leading day-to-day operations, partnering with Finance on budgets and capital planning, and working with Clinical Ops, IT, People, Real Estate, and Legal to ensure safe, compliant, and reliable physical environments.

Requirements

• 7+ years of facilities or workplace operations experience in multi-site, regulated environments; healthcare strongly preferred.
• Proven builder who has stood up facilities processes, systems, and standards in a growth environment.
• Strong financial acumen with experience managing operating budgets, capital projects, and lease-related economics.
• Deep knowledge of building systems, life safety, OSHA, ADA, and healthcare regulatory requirements.
• Comfortable working hands-on while also setting strategy and structure.
• Able to operate credibly with peers across the organization - market GMs, People/HR, Finance, Legal, IT, landlords, and vendors.
• Experience with facilities management platforms, project management tools, and operational reporting.
• IFMA, BOMA, PMP, or similar certifications a plus.
• Willingness to travel to California, NY, RI and other sites as Akido grows.

Responsibilities

• Build and own Akido’s facilities and workplace operations function, including policies, playbooks, systems, and vendor network.
• Establish end-to-end processes for site onboarding, lease transitions, build-outs, maintenance, life safety, and decommissioning.
• Lead day-to-day facilities operations across corporate offices and outpatient clinics in CA, NY, and RI.
• Personally drive clinic openings, renovations, relocations, and emergency response in partnership with Clinical Ops, IT, and Real Estate.
• Partner closely with Finance on operating budgets, capital planning, forecasts, lease economics, and cost optimization.
• Work with in-house Legal on leases, contracts, compliance, and risk management.
• Standardize maintenance, janitorial, security, medical waste, environmental services, and life-safety programs.
• Ensure compliance with OSHA, ADA, local building codes, healthcare safety standards, and infection control requirements.
• Build inspection readiness, emergency preparedness, and business continuity protocols.
• Own vendor performance, SLAs, and total cost of ownership; hold partners accountable.
• Develop KPIs and reporting for facilities performance, uptime, utilization, and cost per square foot.
• Deliver a high-service, high-accountability experience for clinicians and staff.
• Other duties as assigned.