16h ago

Manager, Risk Operations

UK - London

$90k-$130k / yearest.

full-timelead

🛠 Tech Stack

💼 About This Role

You'll lead card payment risk case resolution and fraud rule strategy as a core member of Airwallex's global risk team. You'll drive end-to-end case ownership and collaborate with cross-functional teams to improve operational efficiency.

🎯 What You'll Do

  • Lead resolution of complex card payment risk cases
  • Design and refine issuing risk rules and strategy
  • Leverage AI tools to optimize fraud detection workflows
  • Collaborate with Product, Engineering, and Compliance teams

📋 Requirements

  • Background in card payment risk or fraud operations in high-growth FinTech
  • Experience using SQL or Databricks for fraud trend analysis
  • Proven ability to own end-to-end case resolution
  • Skill in coordinating with global stakeholders

✨ Nice to Have

  • Experience with account take-over (ATO) risk control
  • Knowledge of AI/LLM applications in risk operations

🎁 Benefits & Perks

  • 🏖️ Unlimited PTO
  • 💰 Equity grants
  • 📈 Career growth opportunities
  • 🌍 Global team collaboration
  • 🤖 AI tool access
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