16h ago
Manager, Risk Operations
UK - London
✨ $90k-$130k / yearest.
full-timelead
🛠 Tech Stack
💼 About This Role
You'll lead card payment risk case resolution and fraud rule strategy as a core member of Airwallex's global risk team. You'll drive end-to-end case ownership and collaborate with cross-functional teams to improve operational efficiency.
🎯 What You'll Do
- Lead resolution of complex card payment risk cases
- Design and refine issuing risk rules and strategy
- Leverage AI tools to optimize fraud detection workflows
- Collaborate with Product, Engineering, and Compliance teams
📋 Requirements
- Background in card payment risk or fraud operations in high-growth FinTech
- Experience using SQL or Databricks for fraud trend analysis
- Proven ability to own end-to-end case resolution
- Skill in coordinating with global stakeholders
✨ Nice to Have
- Experience with account take-over (ATO) risk control
- Knowledge of AI/LLM applications in risk operations
🎁 Benefits & Perks
- 🏖️ Unlimited PTO
- 💰 Equity grants
- 📈 Career growth opportunities
- 🌍 Global team collaboration
- 🤖 AI tool access
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