🛠 Tech Stack

💼 About This Role

You'll lead network support for the VA's EHR deployment and training project, serving as the senior SME overseeing technical mentorship across multiple sites. You will combine strong technical skills with a focus on delivering high-level customer service during installations and ongoing issue resolution.

🎯 What You'll Do

• Lead network support for VA EHR deployment and training
• Provide technical mentorship to staff at multiple sites
• Configure and manage baseband and internet connectivity
• Perform hardware setup, imaging, and break/fix tasks

📋 Requirements

• 5+ years of experience with IP network design and troubleshooting
• Experience with Wi-Fi hardware configuration and management
• Experience leading technical teams and troubleshooting multiple sites
• Ability to travel up to 50% with a valid driver's license

✨ Nice to Have

• Possession of strong critical thinking and error assessment capabilities
• Public Trust Clearance
• Network Migration experience

🚩 Heads Up

• Frequent travel up to 50%
• Occasional weekend and evening hours