1d ago
Implementation Manager
United States - Remote
โจ $115k-$145k / yearest.
full-timemid Remotehealthcare
๐ผ About This Role
You'll lead end-to-end customer implementations of our AI-powered digital pharmacy platform for health system clients. You'll be the primary point of contact, managing timelines and cross-functional teams to deliver on-time, on-scope solutions. This role offers the chance to shape delivery infrastructure at an early-stage healthcare technology company.
๐ฏ What You'll Do
- Lead customer implementations from kickoff through go-live, owning plan and timeline
- Create and manage project plans, status reports, and risk logs
- Coordinate internal resources and external partners for smooth delivery
- Build strong relationships with clinical, operational, and IT stakeholders
๐ Requirements
- 3+ years of customer-facing project management in enterprise healthcare SaaS
- Experience at an early-stage healthcare technology company (Seed through Series B)
- Proven success managing end-to-end implementations of enterprise healthcare software at U.S. health systems
- Strong health system domain expertise with knowledge of healthcare interoperability standards (FHIR, HL7)
โจ Nice to Have
- Background in healthcare consulting (Big 4, Oliver Wyman, etc.)
- Epic certifications or implementation/integration experience
- Familiarity with Atlassian products (Jira, Confluence, Loom)
๐ Benefits & Perks
- ๐๏ธ Unlimited PTO
- ๐ฅ Health insurance
- ๐ Stock options
- ๐ป Remote work flexibility
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Technical Assessmentยท 60 min
- 4Panel Interviewยท 60 min
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