1d ago

Implementation Manager

United States - Remote

โœจ $115k-$145k / yearest.

full-timemid Remotehealthcare

๐Ÿ’ผ About This Role

You'll lead end-to-end customer implementations of our AI-powered digital pharmacy platform for health system clients. You'll be the primary point of contact, managing timelines and cross-functional teams to deliver on-time, on-scope solutions. This role offers the chance to shape delivery infrastructure at an early-stage healthcare technology company.

๐ŸŽฏ What You'll Do

  • Lead customer implementations from kickoff through go-live, owning plan and timeline
  • Create and manage project plans, status reports, and risk logs
  • Coordinate internal resources and external partners for smooth delivery
  • Build strong relationships with clinical, operational, and IT stakeholders

๐Ÿ“‹ Requirements

  • 3+ years of customer-facing project management in enterprise healthcare SaaS
  • Experience at an early-stage healthcare technology company (Seed through Series B)
  • Proven success managing end-to-end implementations of enterprise healthcare software at U.S. health systems
  • Strong health system domain expertise with knowledge of healthcare interoperability standards (FHIR, HL7)

โœจ Nice to Have

  • Background in healthcare consulting (Big 4, Oliver Wyman, etc.)
  • Epic certifications or implementation/integration experience
  • Familiarity with Atlassian products (Jira, Confluence, Loom)

๐ŸŽ Benefits & Perks

  • ๐Ÿ–๏ธ Unlimited PTO
  • ๐Ÿฅ Health insurance
  • ๐Ÿ“ˆ Stock options
  • ๐Ÿ’ป Remote work flexibility

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Technical Assessmentยท 60 min
  4. 4Panel Interviewยท 60 min
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