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1mo ago

​Senior Manager, Strategic Partner Accounts

Amsterdam, North Holland, Netherlands

Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. We operate in 18 countries worldwide and our platform supports more than 40,000 clients, connecting their employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members across Europe, North America, and South America (2,000+ Wellhubbers and counting!), we’re on a mission to make every company a wellness company. As we continue to grow, we're extending our presence across Europe, with Belgium, Netherlands and Luxembourg among our next key markets! We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a ​ S enior Manager, Strategic Partner Accounts to join our Partnerships team in Amsterdam! This is a hybrid role, requiring a minimum of two days per week in our Amsterdam office. Wellhub is officially expanding into the Benelux region, and you will join a high-impact team at the forefront of this new venture! As one of the first Partner Sales Managers in the region, you will play a key role in building our “Wishlist” strategy—identifying and signing some of the most important fitness and wellness partners across the region. This is a rare opportunity to take on real ownership from day one, introduce a global brand to new markets, and directly shape our long-term success in Belgium, the Netherlands, and Luxembourg. YOUR IMPACT Reporting to the Head of Partnerships, you will be responsible for the strategic acquisition and management of top-tier gym chains and boutique studios across the region. You will: Identify and sign key “Wishlist” partners across the Netherlands, Belgium, and Luxembourg, helping build the foundation of our regional network. Lead high-level commercial discussions and multi-stakeholder negotiations, navigating complex deals involving coordination with Legal, Finance, and Value Management teams. Manage and forecast a strategic sales pipeline, ensuring we meet network density targets for a successful market launch. Drive the positioning of Wellhub by applying our global strategy to the Benelux market, ensuring agreements are sustainable and mutually beneficial. Work closely with strategic partners on integration topics (API, access control, booking) to ensure a strong user experience. Own key partner relationships end-to-end, from initial conversations through to signed agreements and long-term collaboration. Coordinate with internal teams such as CX and Finance to ensure a smooth onboarding process for high-profile partners. Contribute to establishing Wellhub as a trusted partner for leading fitness brands in the Benelux region, securing the anchor partners that support our corporate growth. WHO YOU ARE You have 5+ years of experience in high-level B2B sales or business development, with a proven track record in complex, high-value negotiations. You communicate confidently in Dutch (native level or fluent), fluently in English (French is a strong plus). You’re proactive, entrepreneurial, and comfortable working in an undefined market environment where you can create your own playbook and workflows. You enjoy simplifying complex topics and communicating effectively with C-level stakeholders across different markets. You have strong analytical skills and take a thoughtful, solution-oriented approach to resolving challenges and moving deals forward. You are motivated by targets and bring energy to securing strategic partners aligned with our long-term objectives. You are comfortable using tools such as Salesforce and Excel to manage the pipeline and inform decisions. You are passionate about wellness and genuinely excited to help the Benelux workforce lead happier, healthier lives. You enjoy working as part of a team and contributing to a positive, collaborative environment as we scale. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include: WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. FLEXIBLE WORK: As a Flexible First company, we offer options to give you the freedom to work in a way that suits you. The model for this specific role is Hybrid, with a minimum of 2 days per week in-office based in Amsterdam. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year (and an extra holiday on your birthday!). PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. Wellhub was named a Top Sales Team of 2025! This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here. Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here. Questions on how we treat your personal data? See our Job Applicant Privacy Notice. #LI-HYBRID

Hybrid|Manager
Wellhub
Wellhub

Flexible gym plans for employees

1mo ago

Creative Lead

Amsterdam, North Holland, Netherlands

✨ $65k-$85k / yearest.

About Carbon Equity Carbon Equity is a digital wealth platform that seeks to mobilise private capital at a scale of billions to help solve the world’s biggest challenges, starting with climate change. We do so by democratising access to impact-driven alternative investments such as venture capital and private equity. Founded in Amsterdam, we combine a strong culture of impact, high performance, and innovation with a deep commitment to building a values-driven organization. As we scale, we are looking for ambitious, mission-aligned talent to help us accelerate the global transition to a net-zero economy. Position: Creative Lead Location: Amsterdam Reporting to: Head of Marketing Role Overview We are on the lookout for a highly motivated and proactive content creator who can bring people along on our mission to power thousands of climate tech solutions. As a Content Manager / Creative, you will join our marketing team to create content that resonates with our audience, inspires action, and ultimately helps grow our community. Running various projects to expand our reach. If you're a self-starter with a passion for creating impactful content, this is a position for you! Join us in our pursuit to enable individuals to use their capital to fight climate change. The Role & Responsibilities We’re looking for a creative storyteller who can make fund investing feel accessible, exciting, and trustworthy. Your content will inspire people to take the next step in their climate investing journey. While content creation is the core of this role, the scope is broad and cross-functional. What You'll Do Write authentic, human copy and content — with support from AI tools where it adds value Produce video and audio content, coordinating external freelancers where needed Manage projects and stakeholders from first idea through to final delivery Contribute to and execute on the creative strategy and brand direction Research the market and our customers to deeply understand what moves them Create content across social channels, our impact newsletter, webinars, campaigns, and more Support sales, product launches, events, and website updates Who You Are Genuinely curious about the world of investing, finance, and new technology A creative mind that can translate insights and complex ideas into compelling stories Pragmatic and hands-on — you don't just ideate, you produce A strong collaborator who manages stakeholders with clarity and confidence Comfortable with ownership, iteration, and working autonomously in a fast-moving environment Familiar with generative AI tools and how to use them thoughtfully 4–6 years of experience in a creative or content role Bonus: Dutch language skills and/or experience at a fast-moving scale-up Bonus: Demonstrated passion for climate or climate tech What We Offer Mission-driven work on the defining challenge of our time Stock option participation Hybrid working — min. 3 days/week in Amsterdam 25 holiday days, bi-annual offsites, pension contribution, and learning budget Please Note: We are not accepting applications from recruitment agencies at this time. Visa sponsorship is not available for this role.

Hybrid|Mid|Full-time|Finance
Carbon Equity
Carbon Equity

Carbon Equity is an alternative investment platform that focuses on climate change. Venture Capital, Private Equity, and Real Estate Classes…

1mo ago

Software Developer

Amsterdam, North Holland, Netherlands

✨ $60k-$85k / yearest.

Sally test for Lessonly

Hybrid|Full-time|Software
Optimise
Optimise

Optimise provides a digital platform and mobile solution for the freight shipping industry, connecting shippers with a network of carriers,…

1mo ago

Indoor Farm Operator

Amsterdam, North Holland, Netherlands

$32.4k-$38.4k / year

Are you interested in indoor/vertical farming and looking for a varied role in Amsterdam where you are part of something bigger? Growy is looking for an Operator with experience operating production machinery, preferably in a food production environment. As an Operator at Growy, you will play a key role within our Production Department at our vertical farm. Together with your colleagues, you ensure that our fresh microgreens, herbs, and salads are carefully sown, harvested to perfection, and packed with care every day. You will work closely with our technical team to keep production systems running smoothly. This includes monitoring operations, performing checks, reporting issues, and strictly following food hygiene and safety regulations. Do you enjoy working in a team, thrive in a dynamic food production environment, and like varied, hands-on tasks? Then we would love to hear from you. What we offer Gross salary of €2700-3200 per month, including shift allowances. Commute allowance; 8% vacation pay paid annually in May; Surcharges on weekends and holidays; 40 hour workweek A good pension plan of which we pay 60% of the premium 26 days off per year Fresh vitamins at your disposal every day, we have lunch together and there is always plenty of fruit and salad available; A diverse and inspiring team of roughly 100 people from all corners of the world, committed to making a positive impact; The opportunity to work with and have impact on new technology on breakthrough innovation, whilst we are still building them; Where will you work At our pioneering vertical farm (inside, not outside, layered on top of each other) in Amsterdam, we grow salads, herbs and micro-greens. We do this with innovations in the field of climate control and automation. In the vertical farming field we are leading the way worldwide. Our products are super sustainable, pesticide free, but above all very tasty and healthy. Why Growy? At Growy, you get the chance to be part of a diverse team shaping the future of agriculture. From robotics engineers to biologists, we all share a passion for innovation and sustainability. What we are looking for You show initiative and take responsibility You pay attention to detail and ensure processes are followed from start to finish Professional working proficiency in English - Dutch is not required You are available Monday-Sunday; we have rotating shifts that are made on a monthly basis and communicated well in advance. Shifts are currently in 9 hour blocks between 7.00am and 7.00pm, this includes a 1 hour lunch break You are willing to perform physical work You are willing to work in cold temperatures (roughly between 2-7 degrees celcius)

Full-time|Manufacturing
Growy
Growy

Growy develops and oversees personal learning programmes for both in-person and online delivery, helping businesses and internal partners develop new,…

1mo ago

Global Head of Marketing

Amsterdam, North Holland, Netherlands

✨ $130k-$195k / yearest.

You'll own **global marketing strategy** and lead the marketing team to drive **brand and demand** across regions. This role shapes **market expansion** and revenue growth.

Full-time
Piano
Piano

Data-driven customer engagement solutions

1mo ago

Marketing Intern — Social & Content

Amsterdam, North Holland, Netherlands

$7.2k-$7.2k / year

We’re looking for a Marketing Intern to join the Contentoo team and help us turn good ideas into things people actually see. This is a social and content-first role for someone who likes writing, design, internet culture, and making things. You might be a writer with a good visual eye, a designer who understands content, or somewhere in between. You'll work with our Content Lead and Content Marketer, and you’ll help drive social media, campaigns, thought leadership, and podcasts. You'll start with hands-on execution and gain more ownership as you grow, all while collaborating with our wider team of specialists across events, SEO, design, video, and growth. We're a small team, which means you won't spend six months doing one tiny corner of Marketing. You'll get to see how ideas go from “we should do something about this” to an actual campaign, post, page, podcast, or piece of content in the world. About Contentoo Contentoo helps global marketing teams scale content without turning their marketers into project managers. We combine human expertise, technology, and managed content operations to take more of the production and coordination burden off marketing teams — so they can spend more time on the work that actually needs their judgement. We're based in Amsterdam and work with ambitious marketing teams across Europe and beyond. What you’ll be doing A big part of the role is helping us get more mileage out of the ideas and content we already create. You’ll help: Publish and schedule social content Engage with our community and keep an eye on conversations Turn podcasts, reports, customer stories and existing content into new social formats Create and adapt carousels, memes, quote cards, screenshots and other social assets Support our employee advocacy and thought-leadership programmes Help maintain our content and social calendars Upload and format content on our website Keep our content library, customer proof and marketing assets organised and up to date Support campaigns with research, assets, distribution and reporting Research competitors, trends and interesting things happening across marketing Help with podcast, thought-leadership and event research Spot good content worth giving a second (or third) life You won't necessarily arrive knowing how to do all of this. That's the point! Who we’re looking for We're less interested in finding someone who already knows every marketing acronym and more interested in someone with taste, curiosity, and initiative . You might be a good fit if: You love writing or design — ideally with an interest in both You understand what makes something interesting on social You're curious about marketing, brands and internet culture You notice good ideas, good copy and good creative You're organised and care about the small details You're comfortable learning new tools and figuring things out You can take a clear brief and increasingly run with it You have ideas of your own and aren't afraid to suggest them You can start in October and are available 24-40h per week Figma skills are a big bonus. Experience with CMSs, social scheduling, SEO, AI tools or other marketing platforms is nice to have, but none of it is essential. Video editing skills are also welcome, but this isn't a video-first role . What you’ll learn We want this to be an internship where you leave considerably better at marketing than when you arrived. You'll get exposure to how a small Marketing team works across: Social and content strategy Brand and creative Campaigns Thought leadership SEO and AI search Customer and market research Events and community Product Marketing B2B demand generation Marketing performance and experimentation You'll start by supporting the team with production and execution, but the goal is for you to take on more progressively. Spot a meme opportunity? Make it. Think there's a better hook? Tell us. Find something interesting in the research? Bring it in. Have an idea we haven't thought of? Even better. What you'll get A front-row seat to modern B2B marketing and the future of content The chance to learn directly from experienced marketers in branding, ABM, and demand gen The opportunity to experiment with leading AI tools and platforms A €600 monthly internship compensation based on a full-time (40h) internship. If you can't/don't want to work full-time, we are open to 24- 32 h per week too! Free lunch at the office Hybrid work environment (great office at the Houthavens + remote flexibility) A bar in the office. Who doesn’t want a bar in their office?! A fun, inclusive team — with rooftop drinks, Mario Kart battles, boat days, and more Sounds interesting? Let's have a virtual coffee to get to know each other! :)

Hybrid|Intern|Internship|Software
contentoo
contentoo

contentoo Jobs

1mo ago

Jr. Delivery Manager (Furniture Installations)

Amsterdam, North Holland, Netherlands

✨ $35k-$45k / yearest.

NORNORM verandert de manier waarop bedrijven hun ruimtes inrichten met behulp van een circulair abonnementsmodel. We zijn op zoek naar een Junior Delivery Manager ter ondersteuning van onze levering- en meubel installatiewerkzaamheden in de BeNeLux, met een sterke focus op de regio Amsterdam. Je coördineert leveringen en installaties, werkt samen met onze partners voor opslag, transport en installatie, en lost praktische problemen op die zich tijdens het proces voordoen. Je werkt nauw samen met een ervaren collega die je begeleidt in je functie. Zo leer je in de praktijk en krijg je stap voor stap steeds meer verantwoordelijkheid. Wat ga je doen? • Coördinatie van levering en installatie: ondersteunen bij de planning en coördinatie van leveringen aan klanten en de installatie van kantoormeubilair in de Benelux. • Coördinatie van partners: nauw samenwerken met onze partners voor opslag, transport en installatie om ervoor te zorgen dat alles volgens plan wordt voorbereid en uitgevoerd. • Orderbeheer: afhandelen van outbound en change orders, retourzendingen en vervangingen. • Ondersteuning op locatie: aanwezig zijn bij specifieke klant installaties om de werkzaamheden te coördineren en praktische problemen op te lossen. • Probleemoplossing: opvolgen en oplossen van vertragingen, ontbrekende artikelen, schade en andere problemen rondom levering en installatie. • Magazijncoördinatie: nauw contact onderhouden met onze magazijnpartners en ondersteunen bij het oplossen van pickingfouten en voorraadverschillen. • Planning & refurbishment: ondersteunen bij de projectplanning, aanvragen voor refurbishment en het bestellen van reserveonderdelen. Wie zoeken wij? Je werkt gestructureerd, bent nieuwsgierig en oplossingsgericht en vindt het leuk om dingen voor elkaar te krijgen. Je houdt overzicht, stemt makkelijk af met verschillende mensen en zoekt naar praktische oplossingen wanneer iets niet volgens plan verloopt. Je hoeft niet vanaf dag één alles te weten. Het belangrijkste is dat je leergierig bent, verantwoordelijkheid durft te nemen en gemotiveerd bent om jezelf verder te ontwikkelen in een dynamische, internationale omgeving. We verwachten dat je: • Een relevante opleiding hebt afgerond in logistiek, supply chain, operations, projectmanagement of een vergelijkbaar vakgebied • Enige ervaring hebt opgedaan via een bijbaan, stage of je eerste fulltime functie in logistiek, operations, projectcoördinatie of een vergelijkbaar vakgebied • Vloeiend Nederlands spreekt en schrijft. Dit is een harde vereiste voor deze functie • Gestructureerd werkt en goed het overzicht kunt bewaren wanneer er meerdere zaken tegelijk spelen • Houdt van een afwisselende functie waarbij je schakelt tussen kantoor, magazijn en klantlocaties • Proactief bent en taken zelfstandig kunt afronden, maar ook weet wanneer je om input of ondersteuning moet vragen • Graag samenwerkt met externe partners en verschillende interne stakeholders en je communicatie makkelijk aanpast aan verschillende mensen en situaties • Comfortabel bent met data en goed kunt werken met Excel • Gemotiveerd bent om de systemen en tools achter onze bedrijfsvoering te leren kennen. Ervaring met ERP-systemen zoals Microsoft Dynamics F&O is een pré, maar geen harde vereiste Waarom kiezen voor NORNORM? Werken bij NORNORM betekent deel uitmaken van iets groters. We maken circulair kantoormeubilair de nieuwe standaard en groeien in een omgeving waarin nieuwsgierigheid, lef en samenwerking centraal staan. We zijn een missiegedreven bedrijf met sterke waarden: We care, we dare, we do, we make simple easy. Deze principes vormen de basis voor hoe we werken, groeien en elkaar ondersteunen. We hebben een high-trust cultuur waarin je de ruimte krijgt om initiatief te nemen en verantwoordelijkheid te pakken. Daarnaast bieden we volop mogelijkheden om jezelf persoonlijk en professioneel te ontwikkelen. En het belangrijkste: samen bouwen we aan iets dat echt impact maakt. Praktische zaken Dit is voornamelijk een functie op locatie, met beperkte mogelijkheden om vanuit huis te werken. Voor deze rol bezoek je ook regelmatig ons magazijn buiten Amsterdam en klantlocaties verspreid over de Benelux. We bieden voor deze functie helaas geen ondersteuning bij verhuizing of visumsponsoring. Een geldige werkvergunning voor de EU is daarom vereist.

Junior|Full-time|Retail
NORNORM
NORNORM

At NORNORM, our ambition for today's workspaces is simple: integrate circularity into their foundation and demonstrate how it can benefit…

1mo ago

Tooling Manager

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. About the role: purpose & impact As the Tooling Manager in the Professional Services Excellence team, you own the tools and systems that PS runs on. You decide what we build, what we buy, and what we retire, and then you make it real. Your work shows up as workflows that run themselves, data that leadership can act on, and delivery teams that spend less time working around their tooling and more time with customers. This is a build role, not an administration one. You are hands-on: you architect and deploy automation and AI-driven workflows rather than maintaining platforms that someone else selected. This is also a founding role on a new team, so you will help shape how the function operates and where it focuses first, not step into a fixed playbook. You will be the first dedicated owner of tooling in PS, which means the remit is yours to define together with the team. Your scope is global. The systems you own are used by delivery teams in every region and touch every merchant we onboard, so you will work with leaders and team members across regions and influence stakeholders across time zones. Your impact will show up in faster onboarding, cleaner data, and fewer manual steps between a customer commitment and a delivered project. What you’ll do Own the PS systems landscape Own the end-to-end evaluation, procurement, implementation, and administration of the project and work management platforms PS runs on, for example Jira, Monday.com, or equivalent enterprise collaboration and tracking systems. Salesforce sits with a dedicated team and is out of scope. Audit and diagnose merchant-facing delivery workflows and internal PS systems, find the structural bottlenecks, and fix them without waiting for a ticket. Assess third-party platforms against how PS actually works, weighing what they deliver out of the box against what we would be better off building ourselves. Keep the landscape coherent: retire what we no longer need, and push back on tools that solve one narrow problem at the cost of the whole. Build automation and AI into how PS delivers Architect and deploy production-ready automations, GenAI workflows, and agents that remove friction from merchant onboarding, project handoffs, and delivery. Use agentic developer tools and AI coding assistants to build, test, and ship custom solutions yourself, rather than queuing behind engineering capacity for every improvement. Make sure our systems, APIs, and data structures are set up so AI solutions can run reliably on top of them, with clean data, sound system logic, and secure access points. Work closely with Engineering, Data, and other tooling owners so integrations and connections between systems stay clean as the landscape grows. Turn systems into insight and adoption Define the reporting framework that comes out of our tooling, and convert raw system data into clear, forward-looking insight that PS leadership can act on. Measure whether tools are genuinely used and used well, and act on what that tells you about where the real friction sits. Distill complex system dependencies into simple explanations for non-technical stakeholders, and partner with enablement and knowledge owners so documentation and playbooks stay accurate. Set and hold the standards for data quality, security, and compliance across the tools and automated workflows you own. Who you are You bring senior-level judgment and presence, with around 7 to 10 years in technical operations, systems or revenue operations, and a track record of scaling delivery infrastructure in a fast-growing environment. You are a hands-on builder. You are comfortable with APIs, webhooks, JSON, and relational data structures, and you have used agentic tools and AI coding assistants to ship solutions that people actually use. You have advanced configuration and administration skills across modern project management tools, enterprise collaboration suites, and automation platforms, with a strong grasp of data flows and integration dependencies. You think in systems, weighing the downstream effects of a configuration choice on data integrity and on how the landscape scales. You make high-conviction decisions with incomplete information, and you deploy, test, and iterate quickly rather than waiting for certainty. You have a strong sense of ownership. You take accountability when something you own breaks, you are honest about it, and you fix the root cause. You translate operational needs into clean system logic, and you explain technical concepts to non-technical audiences without losing them or oversimplifying. You enjoy working with a wide range of stakeholders, prioritizing competing requests, managing change, and driving adoption of new ways of working. Bonus: you have worked with Rocketlane, or a comparable professional services automation platform, and you know what it takes to run one well rather than simply switch it on. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Manager
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Team Lead, Service Cloud

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Service Cloud, Team Lead Adyen’s Customer Support team operates globally with 200+ Support Engineers across ten regions. To deliver exceptional support at scale, we rely on a modern technology landscape that empowers our teams and enhances the customer experience. As the Service Cloud Team Lead (Support Infrastructure Team Lead), you will lead the team responsible for designing, building, and evolving systems powering Customer Support. Beyond Salesforce Service Cloud, your team will own telephony, messaging, workforce management, and quality assurance tooling. You will also collaborate with the Head of AI Support Product to integrate AI capabilities, including FIN (our AI Support agent), into our tech stack. Leading Business Analysts, Salesforce Administrators, Developers, and Architects, you will foster technical excellence, define the Support technology roadmap, and deliver scalable solutions for stakeholders across Adyen. What You'll Do Lead, mentor, and develop a multidisciplinary team of Salesforce Developers, Administrators, Architects, and Business Analysts. Optimize planning, release practices, and cross-functional collaboration to boost delivery speed, quality, and predictability. Define and execute the Customer Support technology strategy, including Service Cloud alongside other tools such as QA, WFM, and telephony platforms. Own the Service Cloud roadmap, balancing needs across global Adyen teams sharing the platform. Partner with regional and functional stakeholders, clearly communicating priorities, risks, and progress. Guide Salesforce architecture, integrations, and best practices while empowering team members to own implementation. Establish KPIs for Support technology initiatives to track business outcomes and drive continuous improvement. Who You Are 7+ years of Salesforce experience (with strong Service Cloud expertise) and 5+ years directly leading technical teams. Deep platform expertise across architecture, customization, automation, integrations, security, and governance. Proven track record of coaching and developing technical engineers and administrators. Adept at bridging high-level technology strategy with day-to-day execution. Strong understanding of SDLC, Agile delivery, enterprise system integrations, and AI/automation initiatives. Excellent stakeholder management skills, capable of influencing both technical and business audiences. Collaborative leader skilled at balancing stability, technical debt, innovation, and business delivery. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration (hybrid); we do not offer remote-only roles.

Lead
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Staff Software Engineer - Observability

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Software Engineer - Platform Observability Adyen provides a global, unified platform with a wide variety of financial services. Observability plays a key role providing comprehensive data to a wide variety of use cases, ensuring the platform’s reliability and supporting our operations to run smoothly. As part of the Observability team you will build and maintain products and services that enable engineers at Adyen to understand how their services are behaving in real-time, reliably diagnose issues and streamline data discovery through a common observability ecosystem. Between logs, metrics and traces, our platform collects and processes billions of events per day. What you will do: As a Staff Software Engineer working on the observability of the platform, you will play a key role in shaping how teams work with telemetry data, driving strategic decisions, identifying and advocating for best practices for building, running and maintaining observable components. This includes: Define and lead Logging, Metrics, Tracing & Alerting strategies Solve scaling bottlenecks in critical services in our telemetry data pipelines Create advanced tooling to accelerate root-cause analysis, reduce Mean Time to Resolution (MTTR), and eliminate alert fatigue Guide and mentor software engineering and SRE teams on monitoring best practices and instrumenting code. Identify and tackle bottlenecks and single points of failures in the architecture aiming to improve the reliability of the observability platform and the overall user experience. Driving features and products idealization, implementation and adoption. Collaborate on planning and refinement proactively providing input whilst striving for engineering alignment, quality and reducing complexity and dependencies. Respond to alerts and duty responsibilities, like providing support to other engineers and troubleshooting production issues What you bring: You have 5+ years of relevant work experience with highly distributed systems Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion Experience improving software reliability between different categories including availability, performance, latency, efficiency, capacity, SLOs and incident management. Proficiency developing and maintaining software and frameworks written in Go and/or Java Advanced understanding of system design and evaluating its tradeoffs Strong stakeholder management, technical communication, and mentorship capability. Highly motivated to learn and continuously develop yourself Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools(e.g: Terraform) Observability Stack Expertise : You have hands-on experience operating core telemetry data stores at scale e.g. Elasticsearch/Opensearch/VictoriaLogs/Clickhouse for logging, Prometheus/ VictoriaMetrics for metrics and Grafana Tempo for distributed tracing, Grafana LGTM stack, OpenTelemetry, Alertmanager, Clickhouse Nice to haves: Experience with highly available/fault tolerant, replicated data storage systems, large scale data processing systems is a strong plus Infrastructure and Platform Experience Contributions to open-source observability projects Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Lead
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Staff Engineer - Observability

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Observability As a Staff Engineer in the Observability domain, you will act as the technical North Star driving the long-term evolution of our global telemetry and monitoring ecosystem. Our platform is at a pivotal turning point: we are transitioning from a traditional observability platform toward an intelligent, proactive companion that leverages automation to drastically reduce cognitive load and incident resolution times. In this role, you will bridge the gap between our high-scale telemetry infrastructure (managing thousands of hybrid bare-metal and Kubernetes environments),our developer-facing software pipelines (processing billions of daily events), and observability experience in alerting and visualization. You will play a defining role in shaping and executing our strategic roadmap focused on Intelligent Observability, Unified Data Foundation, and Zero-Friction Configuration. What you'll do Drive Strategic Architecture: Architect and execute the technical strategy for our unified, global observability platform, aligning long-term product vision with resilient, highly scalable engineering designs. Scale the Data Foundation: Lead the architectural revamp of our petabyte-scale search, logging, and metrics systems. You will guide the transition from legacy, over-extended datastores to highly optimized, regionalized, and multi-tenant telemetry pipelines. Enable Intelligent Observability: Architect the APIs, secure interfaces, and integration protocols that connect our unified data foundation to autonomous AI agents, enabling real-time diagnostics and conversational query tools. Establish Resilient Topologies: Deconstruct monolithic monitoring setups into isolated, high-availability regional architectures to minimize blast radiuses and ensure global operational stability. Simplify Developer Experience: Collaborate with product and engineering teams to design self-service developer tooling, leveraging GitOps-driven configuration models, automated schema enforcement, and intuitive quota and retention management. Technical Leadership & Guidance: Provide high-level technical direction across the observability domain, fostering engineering excellence, championing robust design reviews, and guiding engineers through complex distributed systems challenges. Advocate Company-Wide: Act as a technical advocate for the domain, partnering with engineering groups across Adyen to align telemetry capabilities with broader organizational needs, build and drive the adoption of developer-facing tools, and promote modern observability standards. Who you are 10+ years of experience in software, systems, or platform engineering, including 3+ years in a similar technical leadership role within the observability or large-scale distributed data systems domain. Distributed Systems & Storage Expertise: Deep, hands-on experience designing, scaling, and operating core telemetry data engines (such as distributed search databases, time-series metrics systems, high-performance logging architectures) at a multi-petabyte scale. AI-Ready Telemetry Design: Practical understanding of how to structure, schema-enforce, and clean high-volume telemetry streams to make them highly optimized for consumption by LLMs, semantic search engines, and RAG pipelines. Telemetry Standardization: Experience adopting industry-standard telemetry collection frameworks (such as OpenTelemetry) and implementing SLO-driven alert governance. Software Engineering Mindset: Strong proficiency in software development (ideally in Go, Java, or Python) with a history of building production-grade, automated tooling and robust real-time data ingestion pipelines. Kubernetes & Infrastructure Fluency: Extensive experience operating and troubleshooting high-throughput workloads on production Kubernetes (both on-prem and cloud) alongside a solid understanding of system-level performance tuning (networking, storage, and operating system limits) . Influence and Collaboration: Exceptional communication and system-design skills, with a proven ability to translate complex technical trade-offs for diverse stakeholders, align multiple engineering teams around a unified technical vision, and mentor and upskill engineers to elevate domain-wide technical execution. Nice to have Agentic & LLM Integration: Experience building or utilizing open standards like Model Context Protocol (MCP) to safely expose platform data (metrics, logs, traces) to external AI agents and SRE assistants. Intelligent Diagnostics: Experience designing or integrating automated anomaly detection, conversational AI querying interfaces (e.g., LLM co-pilots) , or continuous profiling platforms. Governance at Scale: Familiarity with implementing automated multi-tenant isolation, capacity management, and cost-attribution frameworks for large-scale enterprise developer platforms. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Lead
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Staff Engineer - Banking Products

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity As a Staff Engineer in Banking, you’ll contribute in a game-changing way to build, release, grow and scale Adyen’s banking products, such as Bank Accounts, Payouts, and Liquidity management, defining how our customers hold and manage their finances. These products are strategic and heavily influential to the future success of Adyen. We’re in a pivotal moment to shape the technical foundation, execution strategy, and product capabilities and innovation in a truly global fashion. You’ll partner closely with product, commercial leadership, as well as eng leadership both in Banking/Financial Products as well as across Adyen Solutions to grow these products into global solutions—leveraging your engineering expertise, design instincts, and ability to drive resolutions to lead through technical complexity and scale. You will be working across time zones, while playing a technical leadership role with high visibility, global scope, and direct impact on the future of Adyen. What you’ll do Set a new standard on quality, reliability and robustness by driving systematic as well as tactical changes in our engineering systems, attention to design details, and engineering practices. Help the engineering team make long-term optimal technical decisions that lead to scalable and maintainable systems, by doing this yourself as well as coaching others. Be a close partner with our product team to design, define, and shape new product offerings. Be the forefront problem solver to customer problems and needs. Be a pilot in researching and prototyping new product ideas and space. Be a major contributor to foster a culture of engineering excellence, ownership, and collaboration. Be a great mentor and coach to others; make a positive impact on helping others grow their professional skills and career. Who you are You have a proven track record of designing, building, scaling, running large and complex engineering systems. You have a diverse set of learning from past decisions you made, good and bad. You make a team deliver faster and better. You deeply care about customer needs and experience. You take pride in your work not because of the actions you took, but rather the customers’ feedback. You have rich experience and are constantly optimizing for solving the problems with great (cost) efficiency, while balancing sustainability over the long term. You have prior experience with financial infrastructure, ideally in issuing, banking, treasury, and/or embedded finance. You are experienced in coaching and mentoring other engineers, as well as in driving technical discussion to sound conclusion/decision especially when different opinions present. Experience in working cross-functionally, especially across product, engineering, and commercial, is a strong plus. Minimum Qualifications: 10+ years of engineering experience in designing and building software. Prior experience in functioning as a (senior) Staff Engineer / Tech Lead in comparable tech companies, serving organizations of around 30 engineers. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Lead
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Software Engineer (Java) - Screening Team

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. The people of Adyen are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Software Engineer (Java) - Screening Team The Screening team is at the heart of this platform, providing a framework for our customers and Adyen to process transactions safely. As Adyen and our merchants scale globally, the complexity of our domain is continuously growing. Our team operates at the critical juncture between regulatory mandate and operational scale within Adyen. We are responsible for mastering the complexities of diverse, global regulatory frameworks, translating complex legal requirements into robust, reliable software and processes. By owning this challenging domain, we assure millions of customers that their transactions are handled through a dependable and compliant framework, allowing them to rely confidently on our platform for their financial needs worldwide. In this role, you will: Build – Help the Screening build solutions that enable Adyen’s global growth in a compliant way. Our roadmap is diverse with solutions across backend, ML/AI and big data. You will be responsible for the entire lifecycle of your projects, from ideation to productionizing. Innovate – Our team is a pioneer in the Adyen engineering organization, as we are one of the first teams deploying GenAI-powered applications to support other functions of Adyen. This is a new development paradigm that comes with a whole set of new challenges. Collaborate – We rely on good collaboration in order to deliver solutions impacting several parts of Adyen. Set the Team Direction – In our team, engineers actively shape the product roadmap and closely collaborate with the team leadership to ensure our solutions are compliant, complete and scalable. Who You Are: You have 6+ years of professional experience and are currently working as a software engineer. Experience working in cross-functional product teams, part of a larger organization, is a big plus. Our tech stack revolves around java, so being proficient in Java is a plus. The team works across backend and big data. You should be able to comfortably design and productionize cross-stack solutions. You are able to coach other engineers and bring a mindset of learning and curiosity to the team. Very good understanding of industry-standard engineering practices is a must. You have excellent communication skills and the ability to articulate complex technical concepts in front of different stakeholders. You have the ability to drive a team’s roadmap in close collaboration with the product and engineering leadership of the team. Required technical qualifications Demonstrated knowledge of building Java based web services (RESTful, SOAP) Experienced in designing performant database models in PostgreSQL or other relational database) Knowledgeable of various software architecture paradigms such as event-driven or message queueing systems Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application. What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.

Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Senior Storage Engineer

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Storage Team This team is part of our Platform Engineering team in Amsterdam. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem. As a storage engineer of our Storage team in Amsterdam, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions. This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency. Sounds exciting? Keep reading! What You’ll Do: Design and deploy storage infrastructure (SAN, Object Storage) in accordance with organizational needs. Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability. Perform capacity planning and forecasting for future storage needs. Develop and implement strategies for backup, replication, and disaster recovery. Troubleshoot and resolve issues related to storage systems. Maintain documentation of configurations, procedures, and standards. Collaborate with other Platform Engineering teams on system upgrades, migrations, and integrations. Automate storage provisioning and management using scripting or infrastructure-as-code tools Who You Are: 5+ years of experience in Linux systems administration with a focus on storage (e.g., Ceph) Proven experience with enterprise storage systems (e.g., Purestorage, NetApp, EMC, Dell, IBM, Hitachi). You have a strong understanding of RAID, LVM, NFS, iSCSI, multipathing, and file systems (ext4, XFS, ZFS, etc.) Hands-on experience with enterprise storage systems and clustering technologies Proficiency in shell scripting; You have Python, Puppet or Ansible knowledge experience with virtualization technologies such as VMware or KVM. You have familiarity with cloud storage solutions like AWS S3 and EBS. Experience with monitoring tools (Nagios, Prometheus, Zabbix, etc.) Diversity, Equity, and Inclusion at Adyen We actively seek different perspectives to sharpen our ideas. Our unique culture is a product of our diverse backgrounds and experiences. No matter who you are or where you’re from, you’re welcome to be your true self at Adyen. If you need accommodations or support during the recruitment process to perform at your best, you’ll have the opportunity to let our team know in your application. We encourage people from all backgrounds and abilities to apply. What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Senior
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Senior Security Program Manager

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Security Program Manager Adyen is looking for a Security Program Manager to join the Tech Regulatory team within the first line of defense. The Tech Regulatory team ensures that the platform is secure, reliable and compliant with all global regulatory requirements. As a Security Program Manager, you are responsible for ensuring that our products and services comply with security regulations and laws. You actively engage, bring together, and communicate with people from various teams to be successful in ensuring continued compliance of products and services and you manage multiple security compliance programs such as PCI-DSS and PCI 3DS. What you'll do Program Management: Manage programs across multiple domains - for example responsible for program managing the PCI-DSS and PCI 3DS certifications in addition to supporting security on regulatory requirements surrounding a broad set of security risk domains for example security detection and monitoring, data loss prevention, vulnerability management and three core operational risk domains as your team’s core anchor: Incident Management, Change Management, and Business Continuity Management Defining standards and ensuring frameworks withstand internal and external scrutiny Operational Design: Translate complex regulatory requirements into actionable operational program designs that engineering teams can implement. Documentation: Plan, write, and implement process documents and enablement materials that work for diverse audiences including operational teams, leadership, auditors, and regulators. Cross-functional Coordination: Align and provide input to roadmaps and programs across enterprise risk, security, and the broader technology organization. Regulatory Alignment: Oversee regulatory frameworks such as DORA and other DNB mandates, and maintaining awareness of obligations across our other global regions (e.g., OCC, MAS TRM, RBI, BNM). Who you are Demonstrated background and 5+ years experience in implementing security compliance, tech operations management, security and technology risk, or a closely adjacent discipline within a fast-growing company, ideally in financial services or payments. Experience in security engineering/GRC roles with prior PCI-DSS and 3DS domain experience. Proven experience as a first-line owner who is embedded in operational reality. Ability to manage complex operational risk domains simultaneously, specifically Incident Management, Change Management, and Business Continuity Management. Strong written communication skills, capable of explaining concepts and producing artifacts that satisfy both technical and non-technical stakeholders. Preferred requirements Working knowledge of regulatory and compliance standards (DORA, PCI-DSS, PCI 3DS, ISO 27001, SOC 1 and 2). Ability to write scripts or queries for reporting and data analysis. You are detail-oriented, analytical, and able to work independently. You are a team player who enjoys collaborating with others and contributing to the success of the business. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Manager
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Senior Recruitment Business Partner, Commercial

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Go-to-Market Recruiter We are seeking an experienced Go-to-Market Recruiter to join our Global Talent Acquisition team and drive the regional growth of our Commercial teams. At our company, we empower you to implement your ideas, take ownership of your career, and continuously learn. You'll experience a fast-paced, open-minded work environment that fosters innovation and collaboration. As a Senior Recruitment Business Partner, you will collaborate closely with our hiring teams to identify, attract, and hire top Commercial talent, playing a pivotal role in shaping the future of our growing organization. What you’ll do: Collaborate with commercial teams to define hiring needs and develop comprehensive recruiting strategies for our EMEA offices; Proactively identify and engage top talent through creative sourcing techniques, cultivate strong connections with candidates and ensure a positive hiring experience through clear communication and support; Own the entire recruitment cycle, from pinpointing essential talent gaps to managing candidate pipeline and closing offers. Stay current with industry trends to enhance sourcing strategies while fostering an inclusive hiring process that values diverse perspectives; Work closely with stakeholders to make data-driven hiring decisions and supporting smooth onboarding and integration of new hires; Who you are: You have a minimum of 6 years experience in Recruitment (full-cycle); Passionate about Commercial Recruitment with an understanding of the (fin)tech landscape and candidate market; Utilize analytics to inform hiring strategies and improve recruitment outcomes; Highly self-motivated with the ability to define structure and prioritize tasks effectively; Proven track record of hiring for Commercial functions in EMEA; experience working with Marketing roles is a plus Comfortable working with international teams while adhering to European working hours. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Senior
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Senior Partner Solution Engineer

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Partner Solutions Engineer Adyen is looking for a Senior Partner Solutions Engineer with a hands-on track record of working with technologies like APIs and front end development. You can plan and execute complex system integration projects, and your mastery of our technologies enables you to build and maintain deep technical relationships with our most important strategic partners. This role focuses on ensuring our partners can successfully leverage the full potential of the Adyen platform for their customers through expert technical guidance and problem solving, product roadmap alignment, and architectural recommendations. As a Partner Solutions Engineer, you will be a subject matter expert in Adyen’s product offerings down to the API level, enabling you to serve as the primary long-term technical counterpart for our partners' engineering and product management teams. Your goal is to ensure partners architect and implement solutions that deliver the best of Adyen, driving mutual success and innovation. This position requires a blend of technical expertise, strategic thinking, and strong stakeholder management skills to influence both partner implementations and Adyen's internal product development. This role is critical in ensuring Adyen's platform is scalably supportable by our partners and that partner feedback effectively shapes our product evolution. The ideal candidate possesses a strong technical foundation, excellent communication skills, and the ability to build lasting, influential relationships internally and with partners. What You'll Do Utilize software development and programming expertise to help partners create robust, scalable solutions that deliver Adyen’s products to their customers quickly and at high quality. Act as the long-term, trusted technical contact for partners' engineering and product teams, guiding them on Adyen's platform capabilities and integration best practices. Provide ongoing support for technical inquiries, hands-on assistance during the implementation process, and lead troubleshooting efforts to ensure the timely delivery of solutions. Develop a comprehensive understanding of both Adyen's and key partners' product roadmaps. Provide strategic architectural recommendations to ensure partners optimally integrate Adyen's solutions, maximizing value for their end-customers. Collaborate with internal Product and Engineering stakeholders, advocating for partner needs and influencing Adyen’s roadmap to enhance scalability and supportability for the Adyen product offering. Who You Are Proficiency in one or more programming or scripting languages (e.g., Python, Java, JavaScript, SQL). 8+ years experience integrating and/or providing technical consultation when integrating with Web APIs or complex systems. Proficient in English. Availability to work 3 days in person in Amsterdam. Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs, etc.), and a strong desire to continuously improve technical acumen. Excellent communication and presentation skills; comfortable leading technical discussions and building rapport with engineering leaders and product managers. Ability to establish and maintain strong, long-term technical relationships with partners. Ability to navigate ambiguity, manage technical stakeholders effectively, influence internal roadmaps, and make decisions by collaborating with the right people. Growth mindset with a bias toward action and strategic thinking. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Senior
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Payments Partnerships Manager

Amsterdam, North Holland, Netherlands · London, England, United Kingdom

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Payment Partnerships Manager Adyen is looking for a Payment Partnerships Manager who will advance Adyen’s strategy and agenda with key payment methods in EMEA including card networks, local and alternative payment methods, and financial institutions. In this role you will drive high-impact partnerships for Adyen and use your influence and tenacity to build strong commercial collaborations across the region. You’ll work closely with a broad range of cross-functional stakeholders building strategic and successful relationships. This is a full-time position based in our Amsterdam or London office reporting into our Head of Payment Partnerships for EMEA. What you’ll do Manage strategic partnerships: Build and nurture relationships with leading payment methods at local and continental levels. Define and execute a proactive, multi-year strategy across a multitude of payment methods (card-based, bank-based, alternative) Negotiate complex agreements and drive alignment with partners’ senior counterparts and internal stakeholders to ensure Adyen remains at the forefront of payments innovation Deliver high-impact projects: Coordinate high-caliber, complex projects to improve financial and operational performance. Think strategically and implement effectively key initiatives at scale, solving key trade-offs and navigating between commercial opportunities and product challenges Cross-Functional collaboration: Partner with product, commercial and finance teams to define and execute go-to-market strategies. Provide market insights to accelerate our product roadmap and commercialization efforts. Who you are 5+ years relevant experience in payments strategic partnerships Deep knowledge of the payments landscape, with critical thinking skills to understand and interpret emerging trends Proven success in negotiating multi-year agreements and partnerships A strategic mindset paired with the ability to make data-driven decisions and execute operationally Exceptional communication and negotiation skills, with the ability to influence both internal and external stakeholders across different functions and organizational levels Comfortable operating in a fast-paced, high-growth environment Full professional proficiency (written and verbal) in English. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam or London office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Manager
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Head of AI Support Product

Amsterdam, North Holland, Netherlands

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they can truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Head of AI Support Product Adyen is making a decisive move: we are deploying Fin.ai as our primary AI support agent to resolve merchant and partner queries faster, smarter, and at scale while freeing our world-class support engineers to focus on the most complex, high-value challenges our customers face. This is a rare, zero-to-scale leadership role. You will be the product and operational owner of Fin.ai at Adyen responsible for taking our deployment from launch to best-in-class resolution rates across all support channels. You will own the roadmap, the team, the data, and ultimately the outcomes. Fin.ai currently handles AI-assisted support for thousands of enterprise customers globally. At Adyen's scale and complexity, hitting industry-leading resolution rates demands deep domain knowledge, relentless iteration, and a leader who can bridge the gap between AI capability and real-world support operations. You will report to the VP of Support and work closely with Product and Engineering to continuously push the ceiling on what Fin.ai can resolve autonomously. What You’ll Do Product Strategy & Roadmap Define and execute the multi-year vision for Fin.ai at Adyen, from pilot to autonomous end-to-end resolution of complex merchant queries. Own the product roadmap: procedure design, action integrations, escalation logic, knowledge-base quality, and channel expansion (chat, email, API). Build the business case for AI investment and present results to senior leadership and the board. Explore, understand, contextualize and prioritize new areas of work to automate and features to implement as the Fin and broader AI toolset for Support matures and advances Resolution Rate & Quality Drive true resolution rate (not deflection) as the primary north-star metric, tracking reopen rates, CSAT, first-contact resolution and human agent experience in parallel. Design and own a continuous improvement flywheel: conversation review, failure taxonomy, procedure updates, gold standard definition, evals approach, simulation testing, and re-deployment. Set quality standards appropriate for a regulated payments environment, ensuring every resolution is auditable and compliant and offers a highly merchant-centric and customizable support experience vs. one size fits all Team Leadership Build and lead a small, high-impact team of AI Support Specialists, Conversation Designers and build AI content expertise and a scalable process for continuous improvement and real-time feedback Foster a culture of experimentation: run structured A/B tests on prompts, procedures, and escalation thresholds; kill what doesn't work fast. Find ways to experiment and innovate in a compliance-focused global merchant-serving environment. Serve as the internal expert and advocate for AI support capability, educating stakeholders across Support, Legal, Compliance, and Product. Build successful business cases for extensive AI investment and deployment. Cross-functional Execution Partner with Adyen's support engineers to identify high-volume, automatable query categories and convert them into Fin procedures that achieve high resolution rates. Collaborate with Engineering and Data Science to integrate Adyen's internal tooling, APIs, and knowledge systems into Fin's action layer. Focus on delivering on agentic AI for support that makes decisions within defined guardrails, and complete multi-step work across systems, and delivers end to end case resolution that feels targeted and effortless to merchants. Coordinate with Fin.ai on product roadmap alignment, beta features, and escalation of platform issues. Governance & Risk Ensure Fin.ai operates within Adyen's global compliance framework — PCI-DSS, GDPR, financial services regulations — with full audit trails on every autonomous action. Define and maintain guardrails for sensitive query types (disputes, fraud, regulatory) where human review remains mandatory. Build compliance into the automation strategy and leave flexibility for an evolving global regulatory environment. Who You Are 7+ years in product management, support operations, or AI/automation leadership, with at least 2 years owning an AI or conversational AI fully agentic product in production. Demonstrated track record of improving resolution rates for a large-scale support operation. Experience in a regulated industry — fintech, payments, banking, or comparable — with a working understanding of compliance constraints on AI systems. Proven ability to build and lead small, high-performing teams in ambiguous, fast-moving environments. Strong data fluency: comfortable owning a KPI dashboard, running cohort analyses, and making prioritisation decisions from conversation-level data. Hands-on experience with Fin.ai, Zendesk AI, Salesforce Agentforce, Decagon, Sierra, or comparable agentic support platforms. Familiarity with payment processing, acquiring, or merchant support at scale. Experience designing or operating within a CSAT-protected AI rollout — where high quality and automation are treated as co-equal goals. Exposure to LLM-based tooling, prompt engineering, or retrieval-augmented generation (RAG) in an operational context. Why Adyen? This is a rare opportunity to step into a senior leadership role at a global fintech company at a pivotal point in its growth journey. You’ll lead a strong team that’s ready for its next evolution—and help define what best-in-class technical support looks like for the Americas region. You’ll have exposure to global strategy, world-class customers, and the chance to shape how support scales across one of Adyen’s most important markets. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Manager
Adyen
Adyen

Payments platform built to grow businesses

1mo ago

Impact Intern

Amsterdam, North Holland, Netherlands

$6k-$6k / year

Based in Amsterdam (hybrid), starting a.s.a.p. Wakuli. Impacting the world with exciting coffee. Together with us, you're building the future of coffee. One that’s seriously good for drinkers, farmers and the planet. We buy our coffee directly from farmer groups around the world, freshly roast everything ourselves and serve all coffee straight to customers. Either online or in one of our bars. Doing it this way allows us to always pay farmers well, invest in fully regenerative coffee production and serve great coffee to people here. In 2025 Wakuli presented our theory of change, describing what we do and how different pathways lead to the change we aim for in the coffee industry. This is Wakuli’s Blueprint for Industry Change . It covers three main areas: customers, farmers and the planet. It is in those areas that we measure our impact. Your role (full time 40h): You will support the sourcing and impact team to gather data and roll out impact related activities in these three areas with an emphasis on farmer and planet: Our regenerative model in practice Wakuli will roll out a brand new regenerative coffee model for measuring and improving farmer’s income as well as biodiversity and soil health through regenerative practices. You will support the impact manager to roll out the reg ag model and apply it to all our partnerships and specifically to our running regenerative activities. You will manage the collection of data from field work as well as more generic data from all our partnerships. Living income Wakuli aims to close the living income gap that coffee farmers still experience in a lot of places. The information about what amounts to a living income is not always clear or even available. Despite that, Wakuli aims to define a clear approach regarding living income reference prices for the coffee we source, working in several programs and tapping from an expert network of consultants and NGO’s with expertise. You will support with desk research, interviews and potential partnerships to get more grip on the theme of living income prices for green coffee paid to farmers. Origin risk assessments/due diligence policy We aim to revisit our “Responsible Business Conduct” risk assessment for all of our partnerships. You will support with setting up a template, doing desk research for each origin and interview our partners to verify and contextualise the assumptions from desk research. Wakuli Data Dashboard You will continue developing our data management system to collect, archive and present impact related data from our partnerships and sourcing activities. The dashboard represents what Wakuli contributes to the afore-mentioned Blueprint for Industry Change and will serve as a source of truth throughout Wakuli. It should be accessible and understandable for all colleagues. The dashboard is the place where our pricing and sourcing data, our customer data and the data from our regenerative fieldwork as well as our risk assessments come together. Besides these impact areas you will be part of a dynamic team where each day will bring surprises: last minute work, support within the impact team or in other areas of the organisation. This is what makes Wakuli an exciting place to work and requires flexibility and a “can-do” attitude from you. About you You are fluent in English You are good at designing (tech) solutions to information problems You are good at working with Excel and like to do analyses You understand what are the basics of regenerative agriculture You understand/have experience with international agricultural value chains You are a number cruncher You are flexible and open to do work based on what is needed at a given moment You have Masters-level thinking skills You are available for 6 months What we offer. The opportunity to make a difference in the world; An internship fee of 500 euro per month based on full time; Working from home flexibility (at least 50/50) and an inspiring workplace above the roastery A lot of responsibilities and a steep learning curve A chance to learn more about the coffee business and international supply chains Talented international and impact driven colleagues with a great team spirit So do you love coffee, and would you like to make a real impact? Drop us a message and let’s have a (digital) cup of coffee!

Hybrid|Intern|Internship|Retail
Wakuli
Wakuli

Wakuli is a direct-to-consumer company bringing quality coffee to the masses. The direct-to-consumer company bringing quality coffee to the masses.…