Primary Responsibilities: As a Program Manager, you will be responsible for leading efforts to lead teams focused on both company growth and client delivery. You will employ structured project management/process methodologies in order to meet goals and targets. You will effectively communicate and execute against program and company objectives. A Program Manager must exhibit strong communication skills, with the ability to lead and resolve conflict in order to meet revenue and growth goals, while ensuring quality. Primary expectations of a Program Manager include: Exhibits stakeholder management skills, with the ability to develop and maintain strong relationships Effective communication skills, collaborating with stakeholders for changes to program scope, timeline, or budget. Utilizes influential skills to translate client vision and drive project activities to successful outcomes, with the ability to shape client success outcomes and metrics Serves as a trusted partner, and advises client on strategic vision and direction Recognizes issues and conflicts and problem solves solutions, strategically turning barriers into opportunities. Negotiates outcomes and agreements that benefit the project and company Advanced ability to partner with technical and growth leaders to identify and drive organic and new growth opportunities. Basic Qualifications: 5+ years of experience managing technology service delivery projects Working knowledge of Federal program execution Demonstrated experience leading complex technology or data projects Security Clearance Requirements US Citizenship or Green Card only - we do not offer Sponsorship US Residency for at least the past 3 years Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better Remote First, Remote Only Culture Four weeks paid time off yearly (prorated based on start date for the first year) 10 paid floating company holidays Flexible schedule Work from home setup including a Macbook Collaborative, learning environment Medical, dental, and company-paid vision insurance Optional HSA account with some medical plans and a company contribution Company paid basic life and AD&D insurance coverages Company paid short and long term life insurance Optional critical illness and accident insurance 401K plan with 3% safe harbor contribution Wellness resources and virtual care Perks Plus employee discounts You will like it here if You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.

Bellese

Job openings at Bellese

Bellese Technologies is looking for someone with a passion for solving big problems in healthcare. We foster a learning environment that thrives on curiosity, innovation, and passion about improving healthcare in America. Our remote-first team is spread across 20+ states and leverages exceptional collaboration to amplify our strengths. We provide an environment focused around helping you achieve your goals. Because when you succeed, we all succeed. As a Program Director, you will be responsible for leading delivery teams to shape the strategic direction of the program while managing client relationships. You will serve as the primary decision maker for the program. A Program Director is a people manager, leader and mentor that effectively manages team members in support of delivery success. You will employ structured project management/process methodologies in order to meet contract, scope, schedule and budget requirements. You will successfully lead through direct reports, and effectively communicate and execute against program and company objectives. A Program Director must exhibit strong communication skills, with the ability to lead and resolve conflict in order to meet revenue goals, while ensuring contractual compliance. The Team you will be joining: UCM The Centers for Medicare & Medicaid Services (CMS) is enhancing program integrity efforts to combat fraud, waste, and abuse within Medicare and Medicaid. The Unified Case Management (UCM) system serves as a centralized application for Program Integrity Contractors, facilitating case tracking, audits, investigations, and workload management. UCM supports coordinated efforts to prevent fraud and ensure compliance through efficient lead management, investigative actions, and reporting. As part of CMS’s modernization initiative, we are transforming UCM into a modern, scalable architecture that enhances performance, security, and usability. This effort includes migrating to cloud-based solutions, improving system interoperability, and adopting cutting-edge technologies to streamline workflows and improve data-driven decision-making. Our goal is to ensure a more robust, efficient, and future-ready platform for program integrity operations. Security Clearance Requirements US Citizenship or Green Card only - we do not offer Sponsorship US Residency for at least the past 3 years Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better Remote First, Remote Only Culture Four weeks paid time off yearly (prorated based on start date for the first year) 10 paid floating company holidays Flexible schedule Work from home setup including a Macbook Collaborative, learning environment Medical, dental, and company-paid vision insurance Optional HSA account with some medical plans and a company contribution Company paid basic life and AD&D insurance coverages Company paid short and long term life insurance Optional critical illness and accident insurance 401K plan with 3% safe harbor contribution Wellness resources and virtual care Perks Plus employee discounts You will like it here if You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation. Primary expectations of a Program Director include: Experienced in the ability to manage all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple efforts Exhibits stakeholder management skills, with the ability to develop and maintain strong client relationships Effective communication skills, collaborating with stakeholders for changes to program scope, timeline, or budget. Manages planned contract revenue, billable utilization, and gross profit achievement Utilizes influential skills to translate client vision and drive project activities to successful outcomes, with the ability to shape client success outcomes and metrics Serves as a trusted partner, and advises clients on strategic vision and direction Manages contractual obligations and oversees and manages output of sub contracting partners Recognizes issues and conflicts and problem solves solutions, strategically turning barriers into opportunities. Negotiates outcomes and agreements that benefit the project and company Advanced ability to partner with technical and growth leaders to identify and drive organic and new growth opportunities. Advanced ability to develop strategic program plans that benefit the organization over the long term. Advanced ability to identify program risks and implement mitigation techniques in a timely manner. Responsible for hiring, performance management, timecard reviews, PTO management and team development Basic Qualifications Bachelor's degree and 8+ years of experience 5+ years of experience managing technology service delivery projects Working knowledge of Federal Contract execution 3+ years of experience in Agile Software Development 5+ years of experience in a leadership role in a client services organization Demonstrated experience selling in a client services environment

Bellese

Job openings at Bellese

Bellese Technologies is looking for an experienced Product Manager to join one of our distributed teams that support the Centers for Medicare and Medicaid Services (CMS) federal agency. The Team you will be joining: HQR - Our team is charged with maintaining and improving the software at the Centers for Medicare and Medicaid Services (CMS) that supports the Hospital Quality Reporting program. Thousands of hospitals across the country depend on these systems to submit quality measure data that reflects the care beneficiaries receive in their facility. Our teams will continuously strive to modernize these systems, while improving them in ways that reduce provider burden and minimize costs to CMS. We do this through HCD and Service design practices, product thinking, and skilled engineering. At Bellese, we’re relentlessly focused on enabling and empowering providers to focus on improving the quality and safety of patient care. The ideal candidate will have five or more years of experience as a customer-facing digital product manager in a cross-functional agile environment, ideally in the public sector, professional services or a highly regulated industry. To be successful, this person must have a deep understanding of the consulting mindset, user-centered prioritization and the ability to build trust with a wide variety of stakeholders in a complex organization. Success requires a candidate who has excellent communication, collaboration and technical product skills. This is a user-focused role, working to translate the needs of users and the business into digital product features. Mindset As a consultant , you find joy in the art of the short stint and look for opportunities to productively challenge the status quo. As a collaborative leader , you leverage influence and trust, not authority to drive progress. As a continuous learner , you have a growth mindset, and inquisitive nature and aren’t afraid to take calculated risks. As a systems thinker , you take a holistic approach to evaluating the factors and interactions that could contribute to desired outcomes. As an agile team lead , you know that maintaining a mindset of people over process is a recipe for success. As a user advocate , you put the user at the heart of all problem-solving, from ideation through delivery. Required Qualifications: 5 or more years as a Product Manager building digital products in a cross-functional agile environment Expert knowledge of agile frameworks and principles and the ability to coach and mentor peers as needed In-depth knowledge of the requirements management cycle with excellence in defining, writing and testing requirements, acceptance criteria and definition of done Superior relationship-building skills in large, complex stakeholder environments Exceptional communication skills across business, technical and creative stakeholders Proven ability driving progress in ambiguous environments Prior experience with: Operating in a client-facing consulting or contracting role Releasing products in a SaaS environment Prior professional services, government, or federal consulting experience (Highly prefer Federal or State contracting experience) Preferred Qualifications: Direct knowledge is great, but knowledge with alternative products is perfectly OK! The concepts are likely the same, and new tech can be learned. Formal training in a variety of agile delivery frameworks, including SAFe 2+ years working on a remote team Experience in a rapidly growing small business or startup environment Experience building digital healthcare technology products and services Experience working in the public sector or a highly regulated industry Familiarity with accessibility requirements Background in claims processing Healthcare experience in population health or payor experience Security Clearance Requirements US Citizenship or Green Card only - we do not offer Sponsorship US Residency for at least the past 3 years Able to meet the requirements to hold a position of Public Trust, including successful completion of a US Government background investigation Disclaimer: Medical or recreational marijuana use is considered illegal at the federal level, regardless of state laws allowing such, and may affect your ability to obtain Public Trust. See article Work that matters, with perks that deliver. Discover how Bellese Technologies invests in you through a benefits suite that makes every day better Remote First, Remote Only Culture Four weeks paid time off yearly (prorated based on start date for the first year) 10 paid floating company holidays Flexible schedule Work from home setup including a Macbook Collaborative, learning environment Medical, dental, and company-paid vision insurance Optional HSA account with some medical plans and a company contribution Company paid basic life and AD&D insurance coverages Company paid short and long term life insurance Optional critical illness and accident insurance 401K plan with 3% safe harbor contribution Wellness resources and virtual care Perks Plus employee discounts You will like it here if You foster a collaborative ethos, driven by the mission to deliver exceptional customer service to clients. You are passionate about Healthcare and changing the healthcare landscape. You’re an out of the box thinker, always striving to know the “why” when it comes to building solutions. You excel in a team-oriented, remote-first environment characterized by mutual respect and open communication. Your adaptability and ability to navigate challenges ensure your success in any situation.

Bellese

Job openings at Bellese

About the Role: As a Staff Agentic AI Engineer at Netomi, you will be a senior individual contributor helping build the core agentic factory platform that will enable customers to agentically define and build customer-specific agents to support new enterprise automation and brand interaction use cases. You will deliver innovative designs and implement reliable, scalable, and measurable agentic systems used by enterprise customers and business users in complex, real-world production environments.You will help build the systems that help generate agents, not just the agents themselves. That means modeling enterprise knowledge as structured graphs, turning those graphs into working agents. Our customers' source material is large, messy, and frequently contradicts itself, making it tractable is the core technical problem of this role. Responsibilities Design, build, and improve production-grade AI agentic systems for developing agents on Netomi’s core platform. Architect agent workflows involving reasoning, tool use, retrieval, guardrails, escalation paths, and performance monitoring. Evaluate Deep Agent, Claude Agent, OpenAI Agent, LangGraph, and other emerging agent orchestration patterns and frameworks for specific new use cases. Build and maintain LLM evaluation systems, including LLM-as-judge workflows, regression evals, guardrail testing, quality metrics, and production behavior analysis. Diagnose agent performance issues across prompts, tool selection, retrieval quality, latency, cost, task completion, and failure modes. Design and implement RAG and embedding-based capabilities for enterprise knowledge access and automation workflows. Build scalable Python services and platform components deployed in AWS cloud environments. Partner with product, platform, and engineering teams to translate emerging agentic AI capabilities into reliable platform features. Establish engineering best practices for continuous optimization of agentic systems. Stay current with advances in LLMs, agent architectures, AI coding tools, eval methodologies, retrieval systems, and enterprise automation. Requirements Bachelor’s Degree or higher in a quantitative field (Statistics, Computer Science, Engineering, Mathematics) 5-7+ years of experience in AI/ML engineering, applied machine learning, natural language processing, and/or AI systems development 2+ years of hands-on experience building production LLM or AI agent systems Demonstrated experience building agents used in production by external customers or enterprise/business users with hands-on experience using LangGraph, LangChain, or related agent orchestration frameworks. Experience building systems that turn messy, unstructured source material into validated structured output using schemas, ontologies, or data contracts with entity resolution, disambiguation, and conflict resolution Strong Python engineering skills and experience building scalable production software systems. Experience designing agent architectures involving tool use, reasoning flows, retrieval, memory, guardrails, and workflow orchestration. Experience developing AI evaluation systems, including LLM-as-judge, guardrail evaluation, regression testing, and production quality measurement. Strong understanding of RAG, embeddings, retrieval quality, and knowledge-grounded generation. Experience deploying or operating systems in AWS cloud environments. Daily use of AI coding tools such as Codex, Claude Code, Cursor, or similar tools as part of software development workflows. Strong engineering judgment, ability to work independently, and comfort operating as a senior individual contributor on ambiguous technical problems. Preferred Qualifications Master’s Degree or higher in a quantitative field (Statistics, Computer Science, Engineering, Mathematics) Experience building or using knowledge graphs for enterprise knowledge modeling, retrieval, reasoning, or personalization. Experience with enterprise automation platforms, customer experience systems, workflow automation, or AI-powered business process automation. Familiarity with security, compliance, auditability, and governance requirements for enterprise AI systems. Location & Work Authorization Requirements Location: This is a fully remote position within Canada. Candidates must be currently based in Ontario, British Columbia, or Alberta. Work Authorization: Candidates must be legally authorized to work in Canada. This includes Canadian citizens, Permanent Residents , or individuals holding a valid work permit or other authorization that permits employment in Canada. Candidates must maintain valid Canadian work authorization throughout their employment. Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Job openings at Netomi

About the Role: Netomi is seeking a Senior Customer Architect to own the technical arc of our most complex strategic enterprise accounts — multi-brand, multi-region programs with demanding security, compliance, and scale requirements. Reporting into our Customer Engineering organization, you will own the relationship from signed deal to expanded, in-production, governed value: the agent architecture, the integration blueprint, the adoption roadmap, and the evidence that it's working. Getting an AI agent live is no longer the hard part. The hard part is what comes after the pilot: expanding from one use case to twenty, holding quality as policies and systems change underneath you, proving containment and CSAT to a CIO, and earning the right to the next set of journeys. On our largest accounts, that work needs a senior named technical owner. That owner is the Senior Customer Architect. You are deeply credible in a design review — able to read an execution trace, reason about why an agent chose the wrong tool, and design guardrails and evaluation strategy. You set the architecture and own quality sign-off; our Agentic Deployment team executes. Beyond your own portfolio, you raise the bar for the whole function: you mentor Customer Architects, lead playbook development for a vertical, and represent the function in the accounts where the stakes are highest. The operating principle: make deployments prescriptive and repeatable, not bespoke. Responsibilities: Account Architecture: Design the end-to-end agent architecture across the customer's journeys and channels — chat, email, voice, SMS, in-app — including agent decomposition, escalation and handoff design, and how autonomous and human-in-the-loop modes divide the work. Design the integration blueprint against the customer's real stack: CRM and ticketing (Salesforce, Zendesk, ServiceNow), telephony and contact center, identity, loyalty and reservations systems, order and payments, and data platform. Set the guardrail, governance, and observability architecture: define what the agent must never do, how that is enforced, how it is audited, and what the customer's compliance and risk teams see. Set the architecture and governance standard the Agentic Deployment team executes against, and own quality sign-off before anything reaches production. Technical Success Planning: Author and maintain a Technical Success Plan per account: current-state architecture, target-state architecture, the sequenced roadmap between them, and the metrics defining success at each stage. Define the measurement model with the customer up front — containment, resolution rate, CSAT/DSAT, deflection economics, handle time, escalation quality, cost per resolution — and hold both sides to it. Run a recurring technical business review with customer leadership: what shipped, what it moved, what's next, and what's at risk. Adoption & Technical Expansion: Own the technical expansion path for land-and-expand: chat to email to voice to employee-facing, plus new intents, lines of business, regions, and languages. Identify expansion opportunities from technical reality rather than wishful mapping, size the work honestly, and hand qualified opportunity to the account team. Anticipate what breaks at the next order of magnitude — peak-event volume, new policy regimes, upstream system migrations — and get ahead of it in the roadmap. Trusted Technical Advisor: Hold the primary technical relationship with senior stakeholders: VP/Head of Customer Experience, Director of Contact Center Technology, enterprise architects, security and compliance leadership, and often the CIO. Advise on the parts of the program Netomi doesn't own — knowledge base quality, policy clarity, agent operating model, org readiness — because agent performance depends on all of it. Deliver hard technical news early and clearly. Credibility is built on accurate expectation-setting, not optimism. Partner Co-Delivery: Set the architecture and quality standard that SI delivery partners build against. Certify and enable partner delivery teams; scale through them rather than absorbing all delivery work. Maintain quality sign-off regardless of who executes. Prescriptive Playbooks: Contribute to vertical deployment blueprints — airline, insurance, gaming, media — covering reference architecture, guardrail configuration, evaluation packs, and expansion paths. Turn what works in one account into prescriptive onboarding and day-2 playbooks the whole organization deploys from. Product Collaboration: Translate field observation into specific, evidenced, pattern-based product input — quantified, not anecdotal. Be a named internal voice on enterprise requirements: security posture, deployment topology, model flexibility, and auditability. Escalation & Incident Response: Lead the technical side of escalations: quality regressions, integration failures, and incidents during peak events. Drive root-cause analysis with Engineering and communicate it to the customer with precision and appropriate accountability. Practice Leadership: Mentor Customer Architects on architecture decisions, account strategy, and stakeholder management; review their Technical Success Plans and quality sign-offs. Lead playbook and reference architecture development for a core vertical, and drive its adoption across the account portfolio. Take the first-of-kind deployments — new channels, new verticals, new deployment topologies — and turn what you learn into standards others execute against. Requirements: 10+ years in customer-facing technical roles — solutions architecture, technical account management, forward-deployed engineering, implementation architecture, or technical consulting — including sustained ownership of post-sales technical outcomes. Demonstrated ownership of multiple concurrent enterprise accounts at Fortune 500 scale, including programs spanning brands, regions, or lines of business, with senior technical stakeholders and real consequences to failure. Genuine technical depth: reads code and API documentation, reasons about distributed systems and integration architecture, debugs a failing data flow, and holds their own with a customer's principal engineer. Working understanding of LLM-based systems — prompting, tool use, retrieval, evaluation, guardrails, failure modes — and judgment about where they are and aren't the right answer. Consultative and prescriptive: builds playbooks, not one-offs. Moves between a CIO conversation about business outcomes and an engineering conversation about trace-level agent behavior without losing either audience. Comfort with ambiguity and a bias toward writing things down. Track record mentoring or leading other architects or senior technical ICs, formally or informally, and raising the standard of the work around them. Preferred Qualifications: Experience co-delivering through SI partners — enabling delivery teams rather than doing all the work directly. CX, contact center, or conversational AI background — CCaaS, CRM/ticketing ecosystems, IVR and voice, workforce management. Depth in a core vertical: airlines and travel, media and streaming, gaming and sports betting, financial services and insurance, or retail. Familiarity with enterprise security and compliance — SOC 2, HIPAA, GDPR, PCI, ISO 27001 — without escalating to Legal for every question. Experience designing evaluation frameworks or quality programs for non-deterministic systems. Disclaimer : For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here . Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Job openings at Netomi

Netomi is a Y-Combinator and VC-backed Artificial Intelligence company that sits at the intersection of two rapidly developing fields: AI and customer service. Our clients include Fortune 1,000 companies. Our artificial intelligence platform gives customer service teams the ability to activate, manage & train their AI to deliver an experience that delights consumers and turns customer service into a competitive advantage. We care about building a company that not only has the best technology and product on the market but also provides superior service to our customers. Job Description: We are looking for a skilled Frontend Engineer with strong expertise in modern JavaScript frameworks, hands-on experience in building scalable and responsive web applications, and a solid understanding of frontend architecture, performance optimization, and UI/UX best practices. Responsibilities Ownership of key UI modules Own front-end build and test systems Ensure the technical feasibility of UI/UX designs and implement them. Translating designs and wireframes into high-quality code Building reusable components and front-end libraries for future use Working with Backend, Data Science and DevOps engineers for API implementation and design. Optimize UI application for optimal performance and scalability Requirements 3-5 years experience in building UI heavy features, preferably for a highly used B2B SaaS application Mastery of JavaScript or TypeScript, HTML5 and CSS3 Hands-on experience with Vue.js or React. Knowledge of NodeJS as a backend for web applications is a plus Great knowledge of common web services technologies such as GraphQL, REST and Web Hooks. Experience with one or more unit, component and integration testing tools such as Jasmine, Karma, Jest, Mocha, Cypress.io etc. Great knowledge of UI code compilation, packing and distribution management B.E. or B.Tech in Computer Science or related fields Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Job openings at Netomi

About the Role: Netomi is seeking a Principal Customer Architect — the senior-most technical individual contributor in our Customer Engineering organization. You will own the technical arc of the accounts where the stakes are highest — first-of-kind deployments, peak-event scale, regulated industries — and set the architecture, governance, and quality standards the entire Customer Architect function operates by. Getting an AI agent live is no longer the hard part. The hard part is what comes after the pilot: expanding from one use case to twenty, holding quality as policies and systems change underneath you, proving containment and CSAT to a CIO, and earning the right to the next set of journeys. Solving that repeatably, across every account, is the job. The Principal Customer Architect is where the hardest versions of that problem land — and where the patterns that solve them for everyone else get written. You are deeply credible in a design review — able to read an execution trace, reason about why an agent chose the wrong tool, and design guardrails and evaluation strategy. You set the architecture and own quality sign-off; our Agentic Deployment team executes. Your leverage comes from architecture, judgment, and the standards you set for others: the reference architectures, evaluation frameworks, and playbooks the function deploys from. The operating principle: make deployments prescriptive and repeatable, not bespoke. Responsibilities: Account Architecture: Design the end-to-end agent architecture across the customer's journeys and channels — chat, email, voice, SMS, in-app — including agent decomposition, escalation and handoff design, and how autonomous and human-in-the-loop modes divide the work. Design the integration blueprint against the customer's real stack: CRM and ticketing (Salesforce, Zendesk, ServiceNow), telephony and contact center, identity, loyalty and reservations systems, order and payments, and data platform. Set the guardrail, governance, and observability architecture: define what the agent must never do, how that is enforced, how it is audited, and what the customer's compliance and risk teams see. Set the architecture and governance standard the Agentic Deployment team executes against, and own quality sign-off before anything reaches production. Technical Success Planning: Author and maintain a Technical Success Plan per account: current-state architecture, target-state architecture, the sequenced roadmap between them, and the metrics defining success at each stage. Define the measurement model with the customer up front — containment, resolution rate, CSAT/DSAT, deflection economics, handle time, escalation quality, cost per resolution — and hold both sides to it. Run a recurring technical business review with customer leadership: what shipped, what it moved, what's next, and what's at risk. Adoption & Technical Expansion: Own the technical expansion path for land-and-expand: chat to email to voice to employee-facing, plus new intents, lines of business, regions, and languages. Identify expansion opportunities from technical reality rather than wishful mapping, size the work honestly, and hand qualified opportunity to the account team. Anticipate what breaks at the next order of magnitude — peak-event volume, new policy regimes, upstream system migrations — and get ahead of it in the roadmap. Trusted Technical Advisor: Hold the primary technical relationship with senior stakeholders: VP/Head of Customer Experience, Director of Contact Center Technology, enterprise architects, security and compliance leadership, and often the CIO. Advise on the parts of the program Netomi doesn't own — knowledge base quality, policy clarity, agent operating model, org readiness — because agent performance depends on all of it. Deliver hard technical news early and clearly. Credibility is built on accurate expectation-setting, not optimism. Partner Co-Delivery: Set the architecture and quality standard that SI delivery partners build against. Certify and enable partner delivery teams; scale through them rather than absorbing all delivery work. Maintain quality sign-off regardless of who executes. Prescriptive Playbooks: Contribute to vertical deployment blueprints — airline, insurance, gaming, media — covering reference architecture, guardrail configuration, evaluation packs, and expansion paths. Turn what works in one account into prescriptive onboarding and day-2 playbooks the whole organization deploys from. Product Collaboration: Translate field observation into specific, evidenced, pattern-based product input — quantified, not anecdotal. Be a named internal voice on enterprise requirements: security posture, deployment topology, model flexibility, and auditability. Escalation & Incident Response: Lead the technical side of escalations: quality regressions, integration failures, and incidents during peak events. Drive root-cause analysis with Engineering and communicate it to the customer with precision and appropriate accountability. Function-Level Technical Leadership: Define and own the architecture, governance, and quality standards for the Customer Architect function: reference architectures, guardrail patterns, evaluation frameworks, and sign-off criteria. Own the hardest technical problems in the portfolio — first-of-kind deployments, peak-event scale, novel compliance regimes — and convert their solutions into function-wide standards. Mentor Senior and staff-level Customer Architects; act as the escalation point for architecture decisions across accounts. Represent Customer Engineering's technical position to executive leadership, Product, and Engineering, and shape platform direction based on aggregate field evidence. Requirements: 12+ years in customer-facing technical roles — solutions architecture, technical account management, forward-deployed engineering, implementation architecture, or technical consulting — including sustained ownership of post-sales technical outcomes. Recognized technical authority at prior companies: the architect others escalated to, with demonstrated ownership of the largest and most complex enterprise accounts at Fortune 500 scale. Genuine technical depth: reads code and API documentation, reasons about distributed systems and integration architecture, debugs a failing data flow, and holds their own with a customer's principal engineer. Working understanding of LLM-based systems — prompting, tool use, retrieval, evaluation, guardrails, failure modes — and judgment about where they are and aren't the right answer. Consultative and prescriptive: builds playbooks, not one-offs. Moves between a CIO conversation about business outcomes and an engineering conversation about trace-level agent behavior without losing either audience. Comfort with ambiguity and a bias toward writing things down. Track record defining architecture standards, methodologies, or playbooks adopted beyond your own accounts — at practice, function, or company level. Experience influencing product direction at an enterprise software company through structured, evidenced field input. Preferred Qualifications: Experience co-delivering through SI partners — enabling delivery teams rather than doing all the work directly. CX, contact center, or conversational AI background — CCaaS, CRM/ticketing ecosystems, IVR and voice, workforce management. Depth in a core vertical: airlines and travel, media and streaming, gaming and sports betting, financial services and insurance, or retail. Familiarity with enterprise security and compliance — SOC 2, HIPAA, GDPR, PCI, ISO 27001 — without escalating to Legal for every question. Experience designing evaluation frameworks or quality programs for non-deterministic systems. Disclaimer : For all United States-based applicants, please note that Netomi participates in E-Verify for the purpose of work authorization. More information on E-verify can be found here and here . Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

Netomi

Job openings at Netomi

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. Location This is a full-time position. Following a comprehensive onboarding period at our HQ in central Zurich (if you are not located in the Zurich area), the role will be based remotely from Germany or Austria or onsite in Zurich. As team collaboration is of great importance to us, we highly encourage remote team members to join us in Zurich at least once a month — these visits are financially supported by BLP. Your Mission As a versatile professional with a passion for technology, you’ll operate at the intersection of business and tech — leading end-to-end implementations of our Native-AI-powered ERP automation products. You’ll help customers reimagine their processes, maximize automation rates, and turn their AI initiatives into measurable success. If you thrive in a fast-paced environment, take pride in driving results with full ownership, and want your work to have real business impact every single day, this role is made for you. Key Responsibilities Own the implementation journey end-to-end — from understanding client requirements to ensuring smooth delivery, high customer satisfaction, and continuous improvement. Translate complexity into clarity — design scalable, tailored solutions that align with customer workflows and business goals. Collaborate closely with our engineering team to tackle technical challenges, adapt the system to customers’ unique processes, and ensure successful integration with existing systems. Be the client’s trusted partner — anticipate needs, surface insights, and ensure they realise the full potential of blp’s automation. Work with sales to design tailored implementation plans aligned with customer needs and drive deep product adoption. Feed the product loop — translate feedback into long-term improvements to continuously evolve our platform. What We’re Really Looking For The following key attributes ensure success in this role: Ownership & Autonomy – You take initiative, move things forward, and deliver results end-to-end. Managing Ambiguity – You stay calm and effective when information is incomplete or goals shift. Growth Mindset – You learn fast, seek feedback, and use it to raise your game. Problem Solving & Critical Thinking – You approach challenges systematically, using logic and evidence to make decisions. Customer-First Mentality – You think beyond implementation — you care deeply about business outcomes and user value. What You Bring Bachelor’s or Master’s degree in Business, Finance, Engineering, Computer Science, or a similar field, or equivalent work experience. 2+ years of experience in consulting, technical implementation, process automation, or project management. Excellent project management skills, with the ability to manage multiple projects simultaneously. Proven ability to work cross-functionally and manage multiple stakeholders. Strong analytical and communication skills — you can translate business needs into technical action. Fluent in German and English, with excellent written and verbal communication skills and confidence working with and presenting to native-speaking clients. Experience with ERP environments or cutting-edge AI-driven SaaS solutions is a definite plus Hands-on experience with Procure-to-Pay (P2P) or Order-to-Cash (O2C) process flows is a strong advantage. Benefits High ownership environment – you shape your projects, outcomes, and career path. Impact at scale – your work powers automation across global enterprises. Cross-functional exposure – work with engineers, data scientists, and business leaders daily. Real growth – fast-paced environment, steep learning curve, and structured career progression. Employee ownership – be part of a self-financed, independent company with a best-in-class stock option programme. Amazing team – become part of a driven and collaborative group of innovators. Technology exposure – be at the forefront of emerging technologies and enjoy continuous learning opportunities. Visits & offsites – paid visits and stays at our HQ in Zurich, including collaborative team offsites. Ready to build the future of ERP automation? Join us — and own your impact.

BLP Digital AG

BLP Digital AG Jobs

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. About The Role Our customers are our strongest asset - and their stories are still largely untold. As our Customer Marketing & Advocacy Manager, you will own the customer voice at BLP end-to-end: building the advocacy program that turns 550+ enterprise customers into referenceable champions, published case studies, review-site presence, and speakers who carry our story into the market. This is a hands-on individual contributor role with full ownership of the advocacy motion. You will work at the intersection of marketing, sales, and customer success - and directly with CFOs, COOs, and operations leaders at some of Europe's leading industrial enterprises What You'll Do Build and run the customer reference program . Identify, recruit, and nurture referenceable customers; manage the reference pipeline for sales; match the right customer voice to the right deal stage. Produce customer proof. Own case studies, success stories, and customer quotes end-to-end - from securing internal and customer-side approvals through interviews to published assets for web, sales decks, and campaigns. Own review-site presence. Drive systematic review generation and management on platforms like G2 and Gartner Peer Insights, and turn ratings into market-facing proof. Recruit customer speakers. Source and prepare customer champions for webinars, events, analyst conversations, and press opportunities. Partner with Customer Success and Sales. Establish a structured interface with account teams - joint identification of advocacy candidates, coordinated asks, and a shared view of which customers are asked for what, and when. Measure and report. Track reference coverage by industry and use case, advocacy asset usage in the sales cycle, and the pipeline influence of customer proof. Feed the wider marketing engine. Supply customer evidence to campaigns, website, PR, and executive presentations, ensuring every claim we make is backed by a real customer outcome. You'll have 4–7 years of experience in B2B software marketing, with at least 2 years in customer marketing, advocacy, or reference management. A track record of getting case studies and references out of enterprise customers - you know how to navigate corporate communications departments, legal reviews, and long approval cycles, and you have the persistence to see them through. Exceptional stakeholder skills. Your raw material is owned by customer success and sales; you build the internal relationships that earn you access to accounts. Strong interviewing and storytelling ability: you can get a COO to articulate business impact in numbers, and turn it into a story a CFO wants to read. Structured program-building skills - you can stand up processes, pipelines, and measurement from scratch, not just execute within an existing machine. Fluent English and German (our customer base is concentrated in the DACH region); additional European languages are a plus. Familiarity with ERP-centric processes, finance operations, or enterprise software for manufacturing/industrial companies is a strong advantage. Why Join BLP Real ownership: you build this program - the strategy, the process, and the results are yours. Substance to work with: 550+ enterprise customers with measurable outcomes means your job is to surface great stories, not manufacture them. A company at an inflection point: strong European base, fresh US market entry, and a category - agentic process automation - that enterprises are actively budgeting for. Direct exposure to executive customers and to BLP's leadership team.

BLP Digital AG

BLP Digital AG Jobs

Join BLP Digital — The #1 Solution for ERP Automation BLP Digital is redefining ERP automation with agentic AI. Spun out of ETH Zurich and HSG, we build AI agents that automate finance, procurement, logistics, sales, and more for some of the world's largest enterprises. We solve real enterprise problems with cutting-edge technology and a strong sense of ownership. Our solution is live in 40+ countries, used by 550+ customers, and automates 70,000+ processes every day, including for Fortune 500 companies. As one of Switzerland's fastest-growing SaaS scaleups, our success stems from deep expertise in technology and business processes, delivering a product with outstanding product-market fit, proven by a growing global customer base. We've recently welcomed Goldman Sachs Alternatives as a growth investor, and we're now expanding into the UK with the launch of our London office. We are just getting started. Ready to build the future? Join BLP Digital today. About The Role Agentic process automation is a category enterprises are actively budgeting for - and one crowded with claims. As our Product Marketing Manager, you make sure BLP's story cuts through; sharp positioning against the alternatives our buyers actually consider, messaging that speaks to CFOs and COOs in business outcomes rather than technology, and sales teams equipped to win against ERP workflow add-ons, RPA vendors, and point-AI copilots. This is a hands-on individual contributor role at the center of how BLP goes to market. You will own the translation layer between product capability and buyer value - across launches, enablement, competitive intelligence, and the content that carries our positioning into every deal. What You'll Do Own positioning and messaging execution . Maintain and evolve BLP's messaging house — value proposition, pillars, proof points, and persona-specific narratives - and enforce its consistent use across web, decks, campaigns, and sales conversations. Build and maintain competitive intelligence . Own battlecards and competitive positioning against ERP workflow automation, RPA, IDP/point-AI solutions, and adjacent AI platforms; keep sales ahead of competitor moves and objection patterns. Enable the field. Create and maintain the core sales toolkit - first-meeting decks, discovery guides, objection handling, ROI narratives, and persona playbooks for CFO, COO, shared services, and process excellence audiences. Sharpen personas and ICP. Continuously refine our understanding of buying committees, triggers (ERP transformation, e-invoicing mandates, shared-services efficiency programs), and where we win and lose - grounded in win/loss analysis and field feedback. Drive product launches and releases . Turn platform capabilities and new workflow coverage into launch narratives, internal enablement, and external announcements that land with executive buyers. Fuel demand and thought leadership . Supply campaigns, events, and content marketing with differentiated angles, from executive-facing reports to industry-specific value narratives. Be the voice of the market internally. Bring buyer, analyst, and competitive insight back into product and leadership discussions to sharpen roadmap framing and packaging. You'll have 5–8 years in B2B software marketing, with at least 3 years in product marketing for enterprise SaaS - ideally in ERP-adjacent, finance operations, automation, or applied-AI categories. Proven ability to market to economic buyers: you write for CFOs, CIOs/CTOs, and COOs in the language of cost, productivity, working capital, and EBIT - not features. Strong competitive instincts: experience building battlecards and positioning in crowded categories, and translating technical differentiation into commercial arguments. A portfolio of enablement assets that sales teams actually used - you measure your work by win rates and message adoption, not asset counts. Analytical rigor: comfortable with win/loss analysis, market and analyst research, and grounding messaging claims in defensible evidence. Excellent writing and presentation craft in English; German is a strong plus for our DACH-concentrated customer base. Enough technical depth to understand ERP processes, AI agents, and enterprise integration well enough to challenge product - and simplify it for buyers. Why Join BLP Category-defining work: agentic process automation is being defined now, and you will shape how the market understands it. Real substance: 550+ enterprise customers and measurable outcomes mean your positioning rests on proof, not promises. Scope and access: a seat at the table with product, sales leadership, and the executive team - your work goes straight into deals and board narratives. A company at an inflection point: strong European base, fresh US market entry, and a proven platform to build the story on.

BLP Digital AG

BLP Digital AG Jobs

About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe's software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 9 countries, and growing. About the Role This is not a reporting role. It's ownership of the financial engine for a portfolio of growing software businesses. You'll be accountable end-to-end for the accounting integrity of your portfolio: closing the books accurately, building and leading a team of local finance experts to meet French statutory and regulatory requirements, and making sure every number that reaches Everfield's leadership is right and on time. But the job doesn't stop at accuracy. You'll sit next to Business Unit Leaders as their financial conscience and commercial sparring partner - coaching them on the numbers, challenging their growth plans, and pushing them to allocate resources where they'll actually compound. Everfield deliberately gives this role more scope than a typical FP&A or controller seat carries at this career stage. You'll run the accounting, build and lead the regional finance team, and shape how each business thinks about growth - the full stack, across multiple companies. What You'll Do Own the numbers • Be accountable for the accuracy and timeliness of monthly reporting (management P&L, KPIs, operating metrics) for each business in your portfolio - not just its preparation. • Build and manage a team of local financial experts to meet French statutory and regulatory compliance requirements. • Guide each business's finance and accounting team through migration onto Everfield's NetSuite instance. • Own the accuracy and timeliness of the underlying accounting work behind every number you report. • Build and defend annual budgets and rolling forecasts, incorporating strategic initiatives and long-term expectations. • Prepare Quarterly Update Review (QUR) packs for Everfield's CEO, CFO, and COO. Drive the growth agenda • Coach Business Unit Leaders on financial acumen - make sure they understand and consistently apply the Everfield ratios, not just report against them. • Challenge and support Business Unit Leaders in applying Everfield's prescribed revenue system to their business. • Help each business spot operating efficiencies, report headcount accurately, and manage overhead with intent. • Partner with Business Unit Leaders on charting expense management and aligning resources toward growth, not just cost control. • Play an active role in integration of newly acquired businesses - systems, data, and reporting design, alongside the Integration Director and Head of BI. • Partner with your Strategic Business Partner (SBP) counterpart on the day-to-day relationship with each business in your region. Who We're Looking For • An ambitious problem-solver who wants this role to be a stepping stone – experience on the path towards a CFO or Controller of a larger group of companies, or of a larger standalone business. • Strong technical grounding in accounting practices and controls - you can run a clean close and hold a third-party provider to a standard, not just review their output. • Commercial instinct to match: you can sit across from a Business Unit Leader and challenge their growth plan, not just report on whether they hit it. • A completed university education plus a professional finance qualification (CA/ACA/CIMA or equivalent). • 5+ years in Business Controlling, FP&A, or Finance Business Partnering. • Ability to lead and build a team of regional finance specialists. • Comfort operating in a decentralised, multi-entity, PE-backed environment - you'll manage stakeholders across businesses at very different stages of maturity. • Fluent in English and French; effective communicator at every level of an organisation, from bookkeeper to CEO. • Ideally, a background in fast-growing technology or SaaS companies. • Willingness to travel occasionally. What We Offer • Attractive salary package with performance-based bonus. • Remote flexibility. • A collaborative team culture based on respect, ownership, and trust. • Access to international experts within the Everfield ecosystem - accelerate your personal and professional growth. • Regular team events and company celebrations. Interview Process Here's what to expect and who you'll meet during the recruitment process: • First interview with Talent Acquisition Manager (0.5 h) • Second interview with Hiring Manager (1.0 h) • Third interview with Group Finance representatives (1.0 h) We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decision is made based on skills, qualifications and experiences. We look forward to receiving your application!

Everfield

Everfield Jobs

About Everfield Everfield buys, builds, and grows European vertical market and specialist software companies, providing them with the tools they need to move to the next level. Our mission is to foster ambition, fuel growth, and unlock opportunities for Europe’s software ecosystem. Companies in the Everfield ecosystem follow a decentralised model, maintaining their team, brand, and offices, while focusing on what they do best - building products and supporting customers. Everfield provides support in talent acquisition, HR, and access to a team of experts in building and growing European B2B SaaS companies who consult on financial and operational topics. Founded in 2022, Everfield has an ecosystem presence in 9 countries, and growing. About Us CIM Software builds manufacturing and ERP software used by manufacturers across the UK and beyond. Our established products, Cim50 and Cim200, are the recommended manufacturing solutions for Sage 50 and Sage 200. We are also developing Cim360.cloud , a new SaaS ERP platform that takes our manufacturing expertise into the cloud. We were acquired by Everfield in 2025, which gives us the stability and backing of a larger group while keeping the close-knit, hands-on culture of a specialist software company. About the Role This is a varied, hands-on role at the heart of a close-knit support desk. You will be one of the people our direct customers and reseller partners turn to when they need help, taking ownership of 1st and 2nd line cases across our full product range. No two days look quite the same: you will resolve what you can yourself and work with the wider team on the trickier problems, building your product knowledge as you go. We are looking for someone with solid Sage 200 support experience who wants to broaden across our wider product range over time. There is genuine manufacturing ERP expertise to build here, and a clear path to grow as you develop and as we bring Cim360.cloud to market. AI tooling is part of how we work, and you will be encouraged to use and build your skills with modern AI assistants as part of the day job. What you will do Work the incoming support queue, handling 1st and 2nd line cases across our product range for both direct customers and reseller partners, by phone, email, and ticket. Work closely with the rest of the support team, lending your weight across the desk during busier periods to keep response times sharp for customers and partners. Diagnose and resolve issues directly where possible, working from the knowledgebase and your growing product knowledge. Investigate configuration and data issues, including running SQL queries where needed. Escalate the more complex cases clearly, with good detail and reproduction steps. Keep cases updated and communicate clearly with both customers and partners throughout. Contribute to the knowledgebase so common issues become easier to resolve over time. Who We Are Looking For Solid, demonstrable Sage 200 support experience in a 1st or 2nd line role. Strong customer service skills and clear written and verbal communication. A methodical, calm approach to troubleshooting and case ownership. Comfortable working with databases, with at least basic SQL skills. Desirable Exposure to Cim200, Sicon Manufacturing, or Sage 200 Manufacturing. Understanding of manufacturing concepts (BOMs, works orders, stock control). Experience supporting Sage or business software, whether in-house, for a software vendor, or at a Sage partner. Confidence using AI tools to investigate issues and draft responses, with the appetite to develop these skills further. What We Offer Flexible working: office, hybrid, or fully remote to suit you. A varied role spanning our full product range and both direct and partner customers. A clear path to build deep, specialist manufacturing ERP knowledge and progress into more senior support. Genuine opportunity to use, leverage, and skill up in modern AI tooling as a core part of the job, not a side experiment. The backing of the Everfield group alongside a small, expert, close-knit team. An active Employee Council, giving the team a forum to put forward ideas and suggestions and help shape how we improve as a business. Company-subsidised private healthcare scheme. • 26 days' annual leave plus bank holidays. • Electric vehicle salary sacrifice scheme. Cycle to work scheme. • Access to our employee benefits and discounts programme. We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decision is made based on skills, qualifications and experiences. We look forward to receiving your application!

Everfield

Everfield Jobs

Senior Software Engineer (Contractor) Ooak Data — We turn company data into RL environnements. ## **We're Ooak Data** The promise of AI agents is still unmet in complex, real-world business environments. Our mission is to make it possible for agents to reliably accomplish concrete and useful tasks. Over the next 6 months, we'll acquire and anonymize hundreds of **data ecosystems** from real-world companies to become the leader of real business workflow data This summer we need to build our elite squad to move extremely fast and confirm our leading position on company data. ### **🤝 Our values** * **Trust**, the foundation of every relationship, internal and external. We extend it by default and value the ownership that comes with it. * **Ambition**, we commit, we move fast, with tenacity and efficiency. * **Collective**, team first, low ego. * **Kindness**, at the heart of every interaction. We're building a solid, aligned, and motivated team.\ \ **✅ Your missions** As a **Software Engineer**, you'll play a central role in how we design, build, and scale the platform that powers our datasets and RL environments. You'll report directly to Thomas (CTO & co-founder). * **Design, build, and scale** the web platform and internal tooling our team and partners use to ingest, process, and explore data. * Build robust **back-end services and APIs** powering our data pipelines and RL environments. * Craft clean, reactive **front-end interfaces** for data curation, annotation, and monitoring. * **Define our technical standards** and take an active part in the structuring architecture decisions (tech choices, design patterns, scalability, DevOps). * Work closely with the product and ML teams to scope and ship new features end to end. * **Mentor and grow** the future members of the tech team, building a strong software engineering culture at Ooak Data. ### **🔍 Who we're looking for** * **5+ years of experience** in software engineering, ideally full-stack or back-end focused. * **Strong coding experience** in **TypeScript** and **Python**, with a plus for **Rust**. * Solid experience with **modern web frameworks** (React, SvelteKit, or equivalent) and **Node.js**. * Comfortable designing and operating **APIs, relational databases (PostgreSQL), and micro-services**. * Proven track record **delivering projects in an agile, collaborative environment**. * Genuine desire to **mentor and grow** more junior profiles over time. * Demonstrated ability to thrive in a demanding, fast-growing environment. * Excellent analytical skills, attention to detail, and strong prioritization. * **Fluent English**, mandatory (working language with our clients and the labs). **The extras that make the difference** * Experience with GCP (or equivalent), Docker, and serverless technologies. * Experience with **infrastructure as code** (Terraform, CloudFormation). * Strong interest in **data engineering, anonymization, and AI/RL environments**. Location: San Francisco, CA, US / Remote (US) Type: Contract Salary: $10K - $15K / monthly Experience: 6+ years Visa: US citizen/visa only Skills: Python, Rust, TypeScript

Ooak Data

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Coder is looking for an experienced Senior Technical Program Manager to lead and shape our most complex, high-stakes engineering programs. You'll operate with a high degree of autonomy, setting the standard for program execution across the organization and acting as a trusted partner to senior engineering and product leadership. The role sits at the intersection of strategy and execution: you'll own the definition, cross-functional planning, and delivery of initiatives that span multiple teams and systems, and give leadership the visibility they need to steer. What you'll do here Own engineering programs end to end, from definition through delivery and iteration, across teams that don't report to one another Own scope, milestones, timelines, dependencies, and risk, driving trade-offs to a written decision and holding accountability for delivery Work hands-on with engineers and product managers, close enough to the work to influence architectural and interface decisions Serve as the central coordination point across engineering, product, design, security, and go-to-market Run the operating cadence and deliver crisp updates on program health, risks, and trade-offs to technical, executive, and customer stakeholders Improve engineering productivity through better tooling and light-weight process, including AI-native tooling and our own product What we're looking for 7+ years in technical program management, including complex multi-team programs where no single team owned the whole outcome Deep technical intuition—you can read a design doc, ask the question that exposes the unstated assumption, and argue sequencing with a staff engineer A track record of delivering at scale, including ownership of a dated external commitment such as a GA, a launch, or a regulated enterprise deadline Strong organizational influence; you set the agenda with minimal oversight and move teams that don't report to you, without being slowed down by ambiguity or competing priorities Excellent verbal and written communication skills, effective with technical and executive audiences alike Judgment to bring just enough process to move fast without losing rigor, and the discipline to remove what isn't working Our tech stack Backend: Go, Postgres, GCP, Kubernetes, gRPC Frontend: TypeScript, React, Vite IDE Extensions: TypeScript, Kotlin Observability: Prometheus, Grafana CI/CD: GitHub Actions General: GitHub, Slack, Discord, Notion About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

As a Staff Software Engineer on Coder’s Agentic Engineering team, you’ll shape the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments. You’ll stay hands-on while setting the team's technical direction. You’ll lead complex work, make sound architectural decisions, and help other engineers do their best work. What you’ll do here Set technical direction across Coder’s agent harness, integrations, and workflows. Design and build production systems in Go, with work across React and TypeScript where needed. Evolve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Lead complex projects from early ambiguity through production. Raise the engineering bar through design reviews, code reviews, and technical mentorship. Partner with Product and Design on clear, useful agent experiences. Improve the reliability, performance, and operability of agentic systems. What we’re looking for Deep experience building and operating production software systems. Strong hands-on experience with Go. Experience with React and TypeScript. Hands-on experience building systems around LLMs and agentic workflows. Experience with model APIs, tool calling, context management, or agent loops. Strong distributed systems knowledge. Working knowledge of AWS. A track record of setting technical direction without formal authority. Strong architectural judgment and comfort working through ambiguity. Someone who makes the engineers around them better. Our tech stack Backend: Go, Postgres Frontend: TypeScript, React Infrastructure: AWS, Kubernetes Observability: Prometheus, Grafana CI/CD: GitHub Actions Bonus tacos if you have (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience building coding agents, developer tools, or cloud development environments. Experience with agent tools, or multi-agent systems. Experience building abstractions across multiple model providers. Deep experience with AWS, Kubernetes, Docker and Linux. Open-source contributions or experience working directly with customers. Coder’s agentic architecture is provider-agnostic. The foundation is already built; this role helps decide how it evolves, where we invest, and how we keep it reliable as the space moves quickly. About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

As an Engineering Manager on Coder’s Agentic Engineering team, you’ll lead engineers building and evolving the systems behind our agentic development experience. You’ll help make agents more capable, reliable, and useful across real development environments. You’ll guide technical direction, grow the team, and keep execution sharp. You’ll work closely with Engineering, Product, and Design across the agent harness, integrations, and developer workflows. What you’ll do here Lead and grow a team within our Agentic Engineering organization. Set technical direction across the agent harness, integrations, and workflows. Stay close to the code and contribute to architecture and implementation decisions. Evolve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Partner with Product and Design to turn agent capabilities into useful developer experiences. Improve reliability, performance, and operability across agentic systems. Coach engineers, raise the technical bar, and create clarity around priorities and tradeoffs. What we’re looking for Experience managing and growing software engineering teams. Strong hands-on engineering experience with Go. Experience with React and TypeScript. Hands-on experience building systems around LLMs and agentic workflows. Experience with model APIs, tool calling, context management, or agent loops. Strong distributed systems knowledge. Working knowledge of AWS. Strong technical judgment and comfort working through ambiguity. A track record of helping engineers grow while maintaining a high execution bar. Our tech stack Backend: Go, Postgres Frontend: TypeScript, React Infrastructure: AWS, Kubernetes Observability: Prometheus, Grafana CI/CD: GitHub Actions Bonus tacos if you have (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) Experience building coding agents, developer tools, or cloud development environments. Experience with MCP, agent tools, or multi-agent systems. Experience with remote execution, sandboxing, or isolated compute. Experience building abstractions across multiple model providers. Deep experience with AWS, Kubernetes, Docker, or Linux. Open-source contributions or experience working directly with customers. Coder’s agentic architecture is provider-agnostic. The foundation is built; this team is focused on making it more capable, reliable, and extensible as the space evolves. About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

As a Senior Backend Engineer on Coder's Enterprise Experience team, you'll build the systems that help large organizations run Coder in production with confidence. You'll improve how Coder scales, how it's upgraded, and how reliably it performs in regulated, air-gapped, and enterprise environments. You'll work on a genuinely cross-functional team of backend, platform, and QA engineers who own the end-to-end experience for Coder operators. From designing new features to evolving Coder's architecture, you'll partner across engineering and product to solve complex problems and ship software that operators trust. What you'll do here Design and build new features end to end, from technical design through production rollout. Design and implement backend architecture changes that support Coder's long-term scalability goals. Investigate and resolve scalability bottlenecks under production-like load, from database access patterns to concurrency handling in coderd. Improve database migration safety and upgrade reliability through schema compatibility, background migrations, and safe rollback strategies. Own the backend side of issues surfaced by Coder operators and administrators. Document the design, implementation, and operational tradeoffs of the systems you build. Participate in code reviews, RFC-style design discussions, and on-call rotations for the services you own. What we're looking for 5+ years of professional software engineering experience, including significant production experience with Go. Deep understanding of Go's concurrency model, including goroutines, channels, the sync package, and debugging race conditions under real-world load. Experience designing and operating relational databases in production, including schema design, migrations, and transactions. Strong verbal and written communication skills. Exceptional debugging and troubleshooting skills, with the persistence to drive complex problems to resolution. A self-motivated, analytical engineer who enjoys tackling difficult technical challenges. Bonus tacos if you have (Tacos? If you need an icebreaker, ask how we say thanks by giving tacos!) Experience with infrastructure engineering. Experience building or operating distributed systems at a meaningful scale. Curiosity about the latest developer tooling. Our tech stack Backend: Go, Postgres, GCP, Kubernetes, gRPC Observability: Prometheus, Grafana CI/CD: GitHub Actions General: GitHub, Slack, Discord, Notion About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

The Role We are looking for a Senior Partner Deployed Engineer to join the Customer Solutions team, focused on building Coder’s partner ecosystem across EMEA. This is a new function at Coder, modeled on the Forward Deployed Engineer role pioneered by companies like Palantir and now the fastest-growing technical role at frontier AI companies. The difference: instead of embedding with a single customer to deploy a platform, you embed with strategic partners to help them understand, position, and deliver Coder’s platform across their entire customer base. You are part Field CTO, part Industry Strategist, part Technical Specialist, and part Partner Relations Lead. You will be the technical authority within our EMEA partner ecosystem: setting the vision for how Coder fits into each partner’s AI, cloud, and modernization offerings, co-creating the GTM sales plays that partner sellers take to market, building the demonstrations and workshops that generate pipeline, and producing the Partner Relations content that establishes Coder’s technical brand in the ecosystem. This is not a support role. You are equally comfortable holding a strategic roadmap conversation with a partner CTO and debugging a Kubernetes deployment in a partner’s lab in the same afternoon. You are energized by the challenge of building a new category through partnerships, motivated by the multiplied impact of enabling an entire ecosystem rather than a single customer, and capable of operating with full autonomy in a fast-moving startup environment. What You’ll Do Serve as the strategic technical thought partner to EMEA partner leadership, including practice leads, CTOs, and solutions architects at global systems integrators, regional cloud consultancies, and hyperscaler field teams. Own the technical relationship and set the vision for how Coder fits into each partner’s AI and modernization portfolio. Co-create sales plays tailored to each partner’s customer base, vertical focus, and services capabilities. Author Working Backwards outcome proposals for strategic partner-customer combinations that translate AI Development Infrastructure into deal-level urgency. Develop and deliver workshops, Builder Labs, and partner-hosted enablement sessions as the primary awareness and demand generation vehicle for the EMEA ecosystem. Build hands-on demonstration environments and interactive experiences that partners can use independently. Intervene directly on the highest-value partner-attached deals across EMEA: co-sell calls, technical discovery, PoV scoping, architecture review, and technical win support. Own the engagement until the partner’s team can carry it independently. Transform bespoke partner enablement sessions into structured LMS modules and certification tiers that scale across the EMEA partner base without requiring live PDE support for each new partner. Produce “better together” reference architectures for strategic partner combinations across cloud providers and AI platforms. Include deployment diagrams, network topology, IAM patterns, and operational runbooks that partner SAs can hand directly to customers. Codify each successful partner engagement into a repeatable GTM play: trigger conditions, discovery questions, positioning framework, demo script, PoV scope template, and expected outcomes. Build a playbook library that a new PDE or partner seller can pick up and run. Build AI-powered self-service tools that automate high-volume PDE activities: Opportunity Brief Generator, PR/FAQ Generator, Workshop-in-a-Box deployment, and demo site builder. Produce a monthly partner intelligence digest from EMEA engagements: what customers are asking for, how competitors are positioning, where integrations are missing, which vertical use cases are emerging. Distribute to Product, Engineering, and GTM leadership. Own the EMEA-relevant portions of the joint technical integration roadmap with strategic partners. Define priorities cross-functionally with Product and Engineering based on field signals from the EMEA market. Create and publish Partner Relations content, the ecosystem equivalent of Developer Relations: technical blog posts, cookbooks, partner ecosystem conference talks, enablement videos, and workshop recaps. Build Coder’s technical brand within the EMEA partner community. Contribute to cloud marketplace product listing stewardship, competency maintenance documentation, and CSP co-build technical requirements as they apply to EMEA-specific partner and compliance contexts. What We’re Looking For 7+ years of experience in a combination of Forward Deployed Engineering, Solutions Architecture, Field CTO, Technical Consulting, or Developer Relations roles at an infrastructure, developer tools, or AI company Demonstrated experience helping partners or customers understand and adopt products in emerging or undefined categories, not just executing playbooks for established ones Proven hands-on experience designing and deploying cloud infrastructure on at least one major cloud provider (AWS, Google Cloud, or Microsoft Azure), with production-level Kubernetes and Terraform depth. You have done the work and can speak to it with specificity. 2+ years deploying or operating AI coding agents in a production or near-production environment: you understand how agent loops execute, where credentials live, and what governance and audit requirements look like in a European enterprise context Ability to articulate the architectural difference between workspace-local agent tooling and a centralized agentic harness, and to explain why that distinction matters to a security, compliance, or data sovereignty stakeholder Experience working with channel or technology partners in a co-sell model: hyperscaler partner programs, GSI/RSI partnerships, or VAR/distributor ecosystems in EMEA markets Experience building repeatable technical GTM assets that scaled beyond your personal delivery: sales plays, enablement curricula, reference architectures, or technical content programs Executive communication and Field CTO credibility: you can hold a technical vision conversation with a partner CTO and a deal-level architecture review with an SE in the same day, in English and ideally at least one additional European language Strong written communication: you can produce a Working Backwards PR/FAQ, a technical architecture document, and a blog post without those being separate skills requiring separate people Self-directed, analytically minded, and comfortable operating with full autonomy. You will define processes that don’t exist, build tools that haven’t been scoped, and create a function from first principles in a new region. Bonus Points (Bonus tacos? That’s how we say thanks at Coder. Ask us about it.) Prior Forward Deployed Engineer experience at a platform company (Palantir, Scale AI, frontier AI lab, or equivalent embedded deployment model) Track record of public technical advocacy: blog posts, conference talks, open-source contributions, or developer/partner community engagement Experience with hyperscaler partner programs (e.g., ISV Accelerate, strategic collaboration agreements, co-sell programs) at an operational level Familiarity with European regulatory environments: GDPR, DORA, NIS2, AI Act compliance requirements, and data sovereignty patterns for cloud-native deployments Experience with air-gapped or network-isolated deployments common in European financial services, government, or defense contexts Background in AI governance frameworks, session audit requirements, or SIEM integration for AI workloads Experience with LLM gateway or proxy infrastructure (LiteLLM, OpenRouter, or equivalent) in a multi-team or enterprise context Experience designing human-in-the-loop breakpoints or escalation patterns for autonomous agent workflows Kubernetes certification (CKA, CKAD, or CKS) Experience with Tailscale or similar overlay networking tools Open-source contributions, particularly in CNCF, MCP, or AI agent ecosystems Existing relationships with hyperscaler EMEA solutions architecture teams, European GSI technical practices, or AI infrastructure partner ecosystems Fluency in German, French, or a Nordic language in addition to English What Success Looks Like You have done the hard technical work before: deploying cloud-native infrastructure, navigating Kubernetes in production, building with Terraform, and operating in the complexity of large European enterprise environments. You bring that credibility into every partner conversation. You can walk a partner CTO through how Coder enables parallelized AI agents in a regulated European enterprise, covering credential isolation, audit lineage, GDPR-compliant data handling, and escalation design, and turn that conversation into a joint GTM play their sellers can run next quarter. You can walk into an unstructured partner relationship, assess the technical and commercial opportunity, and chart a path from first enablement session to first co-sourced deal without waiting to be told what to do. You translate deep technical knowledge into assets that scale: reference architectures partners hand to their customers, enablement modules partners consume on their own, and GTM playbooks partner sellers run without PDE involvement. You are as invested in the pattern behind the engagement as you are in the engagement itself. Every bespoke partner interaction produces a reusable artifact. Every field insight feeds back to product. You codify by instinct. You make the ecosystem and the product better: your field experience shapes how Coder builds integrations, how partners deliver, and how the EMEA market understands AI Development Infrastructure as a category. Location: Remote EMEA (UK preferred) Department: Customer Solutions Reports to: Sr Manager, Solutions Engineering About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

Coder is looking for a Partner Marketing Manager to shape how our partners understand, position, and sell Coder. You will help turn strategic partnerships into practical go-to-market programs that create pipeline, support revenue, and help more teams adopt and scale governed AI development infrastructure. In this role, you will work across Partner, Product, Marketing, and Sales to build partner messaging, enablement, competitive insights, and co-marketing motions. You will bring structure to complex partner ecosystems, with a focus on AWS, WWT, and other strategic partners. What you’ll do here Work with partner marketing to develop and execute channel marketing strategies that create measurable pipeline, revenue, and product adoption through AWS, WWT, and strategic partners. Create partner-ready positioning, messaging, value propositions, and content for partners and their customers. Build scalable enablement programs and materials that help partner sales teams position and sell Coder with confidence. Partner with partner marketing to design and run co-marketing programs with key partners, including campaigns, webinars, and events. Develop and maintain global partner marketing frameworks that align with Coder’s global go-to-market strategy. Lead cross-functional alignment across Partner, Product, Marketing, and Sales to shape partner GTM motions, integration priorities, and co-selling strategy. Work closely with Product Marketing to build competitive intelligence for partner ecosystems and identify opportunities to differentiate Coder. Collaborate with partner marketing, marketing operations, and relevant teams to improve the Partner Portal and strengthen the partner experience. Serve as the product marketing owner for strategic partnerships, representing partner needs and market insights in product and GTM decisions. What we’re looking for 5+ years of cloud, channel or ISV partnerships or partner marketing experience. Hands-on experience working with service and technical teams at AWS, WWT, and global SIs A proven track record of building technical partner GTM content, programs, and enablement that support measurable business outcomes. Hands-on experience working with AWS, WWT, global system integrators, resellers, and/or strategic technology partners. Experience with co-sell motions, partner programs, and joint GTM execution. Strong business acumen and the ability to translate technical concepts for different audiences. Excellent project management skills, with experience coordinating cross-functional initiatives. Strong communication and presentation skills, with the ability to influence without direct authority. A strategic mindset paired with practical execution skills. The ability to create structure in ambiguous environments and build repeatable processes. Openness to occasional travel. Bonus tacos if you have Experience marketing developer tools, platform engineering, cloud infrastructure or DevSecOps. Familiarity with AWS Marketplace, cloud partner programs, or partner-led procurement motions. Experience building partner portal content, partner certification paths, or scalable field enablement programs. A working understanding of enterprise developer workflows, platform engineering, or cloud development environments. About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs

We’re on a mission to build the world’s first AI Development Infrastructure: software that enables enterprises to safely evolve from today’s AI assistants to tomorrow’s autonomous workflows, all while maintaining full visibility and control. We’re creating a new category, and we need a Product Marketing leader to help define it. You’ll shape and scale Coder’s story across every touchpoint, building thought leadership, deepening our enterprise presence, and influencing how the world thinks about AI development. You’ll define the vision and strategy for the team, working across the company to drive clarity, alignment, and growth, and position Product Marketing as a force multiplier for our business. This role is perfect for a player-coach: someone who can translate complex technology into clear, credible stories, lead insightful analyst conversations, and dive deep into customer segmentation - all in a day’s work. What you’ll do here Evaluate, refine, and validate Coder’s messaging and positioning to explain how we fit into enterprise AI transformations. Build clear, visual frameworks that communicate complex design choices and product architecture to technical decision-makers. Drive alignment and consistency across internal teams and customer touchpoints through continuous iteration. Partner with Sales, Customer Solutions, and Product to identify and operationalize emerging use cases for Coder at the frontier of agentic development. Grow the Product Marketing team while providing strategic guidance on scaling thought leadership, developer relations, and enablement to create cohesive marketing to our ICP. Drive a unified technical content strategy with Marketing, Product, and Customer Solutions that connects product truth to customer needs and market opportunities, strengthening Coder’s technical credibility. What we’re looking for 10+ years of relevant experience, with 3+ years in a leadership/management role Action‑oriented; execute autonomously in fast-changing environments Fluency in enterprise cloud-native technologies, speaking the language of DevOps, platform, and AI infrastructure teams; understands which details matter to each persona A successful track record as a Product Marketing leader who is at ease managing multiple projects, working individually, and collaborating across teams Exceptional technical communication chops; able to distill complex concepts into clear, memorable stories for developers, security leaders, and executives Confidence on camera; comfortable and engaging presenting live internally and externally Experience leading messaging, content development, ideation, research, strategy, planning, with clear actionable plans Ability to mentor and build a team as we continue to grow Willing to travel 1-2 times per quarter Bonus tacos if you have Hands-on experience with AI coding agents and emerging developer tools; curious and willing to experiment to uncover insights and proof points. Proficiency in open-source and self-hosted ecosystems; understands how governance, control, and developer productivity intersect About Coder Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com . Interview process We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI use during the interview process As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted : Using AI assistance during conversational interviews. Permitted : Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. Our use of AI in hiring We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: Ashby helps us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby . If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact [email protected] . Coder is a proud Equal Opportunity Employer We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Coder

Coder Jobs