Jobs at iHerb

You will design, develop, and optimize backend systems, especially those interacting with mobile apps. You'll lead a small team, manage project schedules, and collaborate with cross-functional teams to deliver high-quality features.

You will help evolve and scale iHerb's modern data ecosystem, including data lake, data warehouse, and machine-learning enablement platforms. Collaborate with data scientists and analytics engineers to deliver reliable data solutions and operationalize ML models.

You will lead the evolution of iHerb's e-commerce platform by developing personalized, AI-driven experiences. You'll leverage recommendation algorithms and generative AI to enhance product discovery and customer engagement across all platforms, collaborating with engineering, data science, UX/UI, and marketing teams.

You will support, configure, and optimize end-to-end transportation planning processes for iHerb's e-commerce operations, working closely with logistics, IT, and supply chain teams to translate business requirements into SAP TM solutions and ensure seamless integration with SAP S/4HANA.

You will lead the mobile engineering team, driving strategic and technical direction to evolve it into a mission-driven unit. Overseeing native iOS and Android development, you will cultivate a high-performing culture, ensure operational excellence, and align the mobile roadmap with business objectives.

You will own the strategy, experimentation roadmap, and execution of growth initiatives across iHerb's B2C ecommerce experience. Drive measurable improvements in acquisition, engagement, conversion, retention, and lifetime value across web, app, and marketing channels.

You will develop, test, and maintain RPA solutions using UiPath, focusing on identity and access control processes. You'll collaborate with teams to integrate bots with databases and APIs, monitor post-deployment, and document workflows.

You will join an agile team building scalable transportation management services. You'll design and develop high-performance software solutions, mentor teammates on best practices, and collaborate with product owners to plan work. Your contributions will directly optimize system architecture and project efficiency.

You will own and drive key CRM channels like direct mail, SMS, and push notifications to boost customer engagement, retention, and lifetime value at iHerb. You'll define strategy, manage execution, and optimize performance across lifecycle programs.

You will drive end-to-end delivery of critical cross-team mobile initiatives for iOS and Android, coordinating with engineering, product, and platform teams to ensure predictable, high-quality outcomes. Your role involves managing risks, dependencies, and aligning priorities across the organization.

You will lead end-to-end design for complex e-commerce initiatives, from concept to delivery, ensuring intuitive and delightful user experiences. Collaborate with cross-functional teams to shape product direction and mentor junior designers.

You will lead the Secure Development Lifecycle, drive security hardening strategy, and respond to security threats for a global ecommerce platform serving millions of customers. You will work with development teams globally to define new security capabilities and partner with senior leaders on company-wide security initiatives.

You will lead evaluating, curating, and expanding product assortment for the European region. You'll identify high-potential brands, develop vendor partnerships, negotiate competitive terms, and use data to drive category growth.

You will shape and drive the overall user experience vision at iHerb, building and scaling a high-performing UX team. You'll partner with product, CX, and cross-functional stakeholders to champion customer-first design across all digital touchpoints, ensuring intuitive and accessible experiences for millions of global customers.

In this role, you will lead the design and modernization of iHerb's business applications in the Order-to-Cash and Supply Chain domains, collaborating with business leaders and cross-functional teams to translate organizational goals into scalable technology strategies.

You will drive the evolution of planning and execution ecosystem by blending deep systems expertise in SAP IBP with operational pragmatism. You will challenge existing processes, implement exception-based planning, and partner with cross-functional leaders to deliver measurable business outcomes.

You will own the strategy, roadmap, and execution of iHerb's marketing technology ecosystem, leading integrations and optimizations of platforms like CDPs, orchestration tools, and CMS. You'll partner with Engineering, Marketing, Data, and external vendors to deliver scalable solutions that power personalization and lifecycle marketing.

You'll translate high-level market strategies into actionable tactical plans to drive ecommerce growth for iHerb. Your core impact will be cracking the US health and wellness market through **data-driven insights** and **cross-functional collaboration**. This role is essential for knocking down barriers and executing with a **full-stack marketing mindset**.

You will drive secure development lifecycle practices, lead security design reviews and threat modeling, and implement security tools and services. You'll partner with global development teams to define new security capabilities and deliver company-wide security initiatives.

You'll operate warehouse equipment like forklifts and pallet riders to move product safely. Your core impact is ensuring accurate loading, unloading, and inventory management. This role is vital to our fulfillment operations.

You'll **manage iHerb's global affiliate and referral marketing programs**, driving new customer acquisition and growth across international markets. You'll **lead partner recruitment, optimization, and strategic initiatives** to expand global brand awareness. This role offers the chance to **work cross-functionally** with international teams and top affiliate platforms.

You'll join the core engineering leadership team to drive system design and architectural excellence across multiple business domains. You'll balance strategic technical vision with hands-on coding, tackling **technical debt** and building **cloud-native solutions**. This role offers a unique blend of leadership and execution at a global e-commerce leader.

You'll lead **paid acquisition and performance media growth** across key MEA markets for iHerb. You'll own **full-funnel paid media** combining strategy with hands-on campaign management. **Scale customer acquisition** and improve ROAS while working with global and regional platforms.

As a Marketing Analyst on iHerb's retention team, you will mine data from 40M+ customers across 60K products to uncover insights driving engagement, conversion, and retention. You'll own the customer cohort model, analyze CRM campaign performance, and translate findings into actionable recommendations, working closely with CRM managers and channel owners.

You'll execute and optimize paid media campaigns across APAC markets, collaborating with regional teams to drive **new customer acquisition** and **revenue growth**. You'll manage campaign operations, performance analysis, and creative testing to maximize ROAS and efficiency.

You'll tackle challenging problems and create scalable ML systems impacting millions of users. You'll partner with data scientists and software developers to deliver machine intelligence solutions. **Build robust ML infrastructure** and **drive automation** using modern software engineering practices.

You'll serve as the primary HR contact for iHerb's MENA region, supporting employee relations, performance management, and onboarding. You'll drive **HR operations in Workday** and ensure **UAE labor compliance**. This role offers **early-stage growth** in a new regional headquarters.

You'll lead **paid acquisition and performance media growth** across key Asia-Pacific markets, owning full-funnel paid media strategy and hands-on execution. You'll scale efficient customer acquisition, improve ROAS, and strengthen measurement through **incrementality testing and performance insights**. This role combines high-level strategy with daily optimization across global and regional platforms.

You'll execute and optimize paid media campaigns across APAC markets, focusing on platforms like Google Ads, Meta Ads, and TikTok Ads. Your work directly drives **new customer acquisition** and **revenue growth** through data-driven strategies. This role stands out for its exposure to **APAC-specific platforms** like LINE and Naver.

You'll **build and maintain demand forecasts** to support inventory planning and product availability for iHerb's European operations. Collaborating with cross-functional teams, you'll **turn data and market insights into effective inventory plans** that directly impact sales performance and regional growth. This role offers meaningful ownership and the chance to **help scale the business** in a fast-moving international environment.

You'll lead and execute regional marketing strategies across Hong Kong, Singapore, and Southeast Asia to drive brand awareness, customer acquisition, and retention. Your core impact will be shaping APAC growth strategy through **performance marketing** and **influencer partnerships**. This role stands out for its strategic and tactical scope in a fast-growing e-commerce environment.

You'll lead **regional marketing strategies** across Hong Kong, Singapore, and Southeast Asia to **drive brand awareness, customer acquisition, and retention**. Operating at both strategic and tactical levels, you will build and scale partnerships while optimizing channels like influencers, social media, and affiliates. This role offers the opportunity to shape APAC growth for a leading global e-commerce platform.

You'll operate **forklifts** and other motorized equipment in a warehouse environment. You'll ensure safe and accurate movement of merchandise while maintaining quality standards. This role offers the chance to work in a **fast-paced fulfillment center**.

You'll operate warehouse equipment like forklifts to **load and unload trailers** and move product safely. Your work ensures **accurate inventory placement** and supports daily fulfillment operations. This role offers **stable pay and benefits** in a fast-paced warehouse environment.

You'll support personalized marketing campaigns and loyalty program operations in a **fast-paced sprint-based environment**. You'll coordinate cross-functional teams and conduct **quality assurance on campaign setups**. This role offers hands-on experience with **CRM platforms and customer segmentation**.

You'll lead and scale social and influencer strategy across key APAC markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia. You'll drive **brand awareness** and **performance outcomes** through strategic planning and tactical execution. This role offers the opportunity to shape APAC growth strategy at a leading e-commerce platform.

You'll create and curate **scroll-stopping social content** for top platforms like Instagram and TikTok. You'll turn performance data into **better creative decisions** that drive engagement. This role offers the chance to shape brand voice in the health and wellness space.

You'll design and maintain **infrastructure-as-code** and **cloud security automations** on AWS. You'll strengthen defensive posture by building Splunk ES integrations, SOAR playbooks, and Okta identity policies. This role combines deep cloud infrastructure expertise with security orchestration and identity management.

You'll lead the strategy and execution of iHerb.com's digital storefront to maximize conversion and revenue. You'll own product presentation, discovery, and promotional placement across all platforms. This role offers the chance to shape the site merchandising function for a high-traffic ecommerce platform.

You'll lead warehouse departments to meet daily requirements and pursue continuous improvements. Your core impact involves inventory accuracy, order consolidation, and process efficiency. This role offers the chance to standardize procedures and train new team members in a fast-paced e-commerce environment.

You'll lead and scale critical operational functions including Content, Localization, and Product Onboarding at a global ecommerce company. You'll drive **operational transformation** and **AI-enabled workflow optimization** to improve efficiency and scalability. This role is key to modernizing processes for long-term global growth.

You'll define and scale iHerb's global brand strategy at the **enterprise level**, focusing on long-term positioning, architecture, and market differentiation. You'll translate business priorities into a cohesive brand system and serve as the central authority on brand decisions. This role is **purely strategic** rather than creative production.

You'll perform **receiving, in-process, and shipping inspections** to meet cGMP standards. Your attention to detail ensures product quality and supports **FDA audit readiness** at the world's largest eCommerce health platform. This role offers **2nd shift schedule** with weekends off.

You'll define and scale iHerb's global brand strategy, shaping long-term positioning and market differentiation. Your core impact will be building brand equity across regions. This strategic role is the central authority on brand, distinct from creative production.

You'll provide onsite HR support to a Warehouse/Distribution center team, handling employee relations, leave administration, and performance management. You'll partner with the HR Business Partner to resolve complaints and coach team members. This role offers a chance to work in a fast-paced e-commerce environment.

You'll lead **large-scale supply chain projects**, including opening new fulfillment centers and managing the **3PL network**. You'll drive **operational excellence and continuous improvement** across iHerb's global fulfillment network.

You'll collaborate with category teams to curate and grow brands in beauty and personal care. Your decisions on assortment and vendor partnerships drive sales and customer satisfaction. This role offers a path into the merchandising buying structure at a leading e-commerce health retailer.

You'll execute and optimize paid media campaigns across Google, Meta, TikTok, and Apple Search Ads for iHerb's North American markets. Your impact drives **new customer acquisition** and **revenue growth** through data-informed campaign operations and creative testing. You'll manage **day-to-day campaign operations** across global performance platforms.

You'll own growth and profitability for the Bath & Personal Care category, driving strategy with analytical skills and vendor partnerships. You'll directly lead a team of Buyers and collaborate with senior leadership to curate assortment and optimize pricing. This role offers a chance to make a significant impact at a leading e-commerce retailer.

You'll own end-to-end pricing analytics and measurement in close partnership with the Pricing organization, translating complex dynamics into clear, **decision-ready insights**. You'll build and maintain applied pricing models like elasticity and incrementality, and design **experimentation** for pricing tests and promotions. This role offers high autonomy in a fast-paced global eCommerce environment.

You'll lead and scale **social and influencer strategies** across key APAC markets, driving brand awareness and performance outcomes. You'll shape APAC growth strategy at both strategic and tactical levels, elevating **agency performance** and translating initiatives into measurable business impact. This role offers the chance to collaborate with cross-functional teams and external partners across diverse markets.

You'll create **brand-driven animations** and support **video post-production** for a leading e-commerce health brand. You'll translate creative briefs into polished motion assets across digital and social platforms.

You'll lead **paid acquisition and performance media growth** across key Asia-Pacific markets for a global eCommerce company. You'll own the full-funnel paid media process, combining high-level strategy with hands-on execution. This role offers the opportunity to **scale efficient customer acquisition** and **optimize ROAS** across diverse APAC markets.

You'll execute and optimize paid media campaigns across MEA markets, managing day-to-day operations on platforms like **Google Ads** and **Meta Ads**. Your work will directly impact new customer acquisition and revenue growth through structured testing and performance analysis.

You'll lead paid acquisition and performance media growth across MEA markets, owning the full-funnel media process from strategy to **hands-on execution**. Your core impact is scaling efficient customer acquisition while improving ROAS and **incrementality measurement**. You'll combine deep platform expertise with regional knowledge in a high-growth eCommerce environment.

You'll execute and optimize paid media campaigns across key EU markets for a **global e-commerce brand**. Your work will directly drive **new customer acquisition and revenue growth** through hands-on campaign management and creative testing.

You'll lead **paid acquisition and performance media growth** across key EU markets for **iHerb**, owning the full-funnel paid media process from strategy to hands-on execution. You'll optimize campaigns for new customer acquisition, ROAS, and incrementality, collaborating with creative and analytics teams. **This role offers the opportunity to shape growth in diverse EU markets** with significant budget ownership.

You'll execute and optimize paid media campaigns across APAC markets for iHerb, driving growth through platforms like Google Ads, Meta, TikTok, and regional channels. Your work will directly impact customer acquisition and revenue in key Asia-Pacific regions. This role offers the chance to shape campaign strategy in a fast-paced e-commerce environment.

You'll own the product roadmap for **AI-driven internal tools** and agentic workflows at iHerb. Your work will directly **boost efficiency across Marketing, Pricing, and Merchandising** teams. Join a mission-driven e-commerce leader **shaping the future of health and wellness**.

You'll lead and scale iHerb's global localization function across **36+ languages**, ensuring linguistically accurate and culturally relevant experiences. You'll drive operational excellence and efficiency while managing vendor relationships and budgets. This role offers the chance to shape strategy for a rapidly expanding e-commerce footprint.

You'll execute and optimize **paid media campaigns** across MEA markets for **iHerb**, managing day-to-day operations and performance analysis. Your core impact is driving campaign efficiency and growth through testing and reporting. This role offers hands-on exposure to regional platforms and cross-functional collaboration.

You'll **operate forklifts and other warehouse equipment** in a fast-paced fulfillment center, ensuring accurate product movement and inventory control. Your work directly enables **efficient order processing** for a leading global health and wellness e-commerce platform.

You'll join an agile development team building enterprise software, contributing to backend systems on C# .NET or front-end apps with TypeScript, React, and Next.js. You'll **develop high-quality solutions** with guidance from senior engineers. This internship offers **hands-on experience** in a fast-paced e-commerce environment.

You'll manage **product labeling compliance** and **regulatory notification submissions** across EU member states. You'll ensure accurate label reviews and timely submissions via portals like CPNP and EFSA. This role directly impacts safe, compliant market entry for health and wellness products.

You'll lead the development and orchestration of our annual marketing calendar in a **fast-growing health and wellness e-commerce** environment, translating business priorities into integrated campaigns that drive engagement and loyalty. You'll partner with merchandising, global channels, and regional teams to **execute seamless campaigns** across all digital touchpoints.

You'll execute and optimize paid media campaigns across EU markets for a global e-commerce company. Your core impact will be driving new customer acquisition and revenue through hands-on campaign operations, creative testing, and performance analysis. You'll work with **Google Ads**, **Meta Ads**, and **TikTok Ads** in a fast-paced, data-driven environment.

You'll build and scale iHerb's portfolio of **emerging celebrity brands** by leading end-to-end launch strategies. Your work will drive **go-to-market execution** across iHerb's global platform, accelerating growth through impactful partnerships. This role uniquely blends brand incubation with e-commerce launch coordination.

You'll lead **health content strategy** and **product merchandising** for iHerb's ecommerce platform, creating regimen-based shopping experiences that convert. You'll own how customers discover and shop for wellness, linking education to purchase. If you've ever thought "these products should be merchandised together," this role is for you.

You'll lead **paid acquisition and performance media growth** across North American markets, owning the full-funnel paid media process from strategy to hands-on execution. Your core impact will be scaling efficient customer acquisition, improving ROAS, and strengthening measurement. This role combines high-level strategy with daily optimization across Google Ads, Meta Ads, and more.

You'll support execution of **merchandising priorities** by leading project coordination, improving processes, and maintaining data integrity. Your work ensures **timelines are met** and **initiatives are executed efficiently** at scale.

You'll operate warehouse equipment like forklifts to load and unload trailers, build pallets, and label merchandise. Your work ensures accurate product placement and safe material handling in a fast-paced environment. This role supports **health and wellness product distribution** at a leading e-commerce company.

You'll lead the global digital customer experience across web and mobile apps at **iHerb**, overseeing product strategy and experimentation for key commerce surfaces like PDPs, UGC, and merchandising. You'll drive **cross-functional delivery** with Engineering, Design, and Marketing teams to improve conversion and retention. This role offers the chance to shape **AI-driven commerce opportunities** at a leading e-commerce company.

You'll own the end-to-end experience of core features on iHerb's global e-commerce platform. You'll lead design from concept to delivery, ensuring intuitive, high-performing experiences. This role offers the chance to shape a top health and wellness destination used worldwide.

You'll lead **paid acquisition and performance media** across key EU markets for iHerb, combining strategy with hands-on campaign execution. Your core impact will be scaling efficient customer acquisition and improving ROAS through creative testing and measurement. This role offers the chance to work with cutting-edge media platforms and drive growth in a global e-commerce environment.

You'll support iHerb's global affiliate and referral marketing programs, executing day-to-day management and growth initiatives. Your work will directly impact customer acquisition and revenue across international markets. You'll collaborate with cross-functional teams to launch localized campaigns and **optimize partner performance**.

You'll set the strategic design direction for iHerb's global e-commerce platform, leading **design initiatives** that shape how millions of users interact with products. As a senior leader, you'll drive **cross-functional projects** from problem definition to delivery, influencing product strategy and design culture.