Agent Product Manager
New York, New York, United States | San Francisco, California, United States
You'll deploy **AI agents** into **enterprise client environments**, integrate them with tooling, encode policies, and tune for reliable ticket resolution. Your core impact is taking agents from configured to trusted at scale while feeding field insights back into the product.
Foward Deployed Engineer - Enterprise
San Francisco, California, United States
You'll own **client engagements end to end**, building **AI agents on Titan's platform** for enterprise IT operations. Your core impact is delivering seamless implementations that reduce downtime and improve uptime. This role stands out for its blend of technical depth and customer ownership at a fast-growing AI startup.
Business Operations & Strategy Lead
You'll partner with founders and MSP leadership to drive operational excellence and craft acquisition strategies. Your core impact will be revamping operations, solving bottlenecks, and building scalable integration playbooks. This role offers a **clear path to building and leading a team** as we grow our portfolio.
AI-Native Service Desk Manager
Raleigh, North Carolina, United States
You'll **own day-to-day service desk operations** across a hybrid workforce of humans and AI agents. Your core impact is **designing escalation paths** and improving autonomous resolution rates. This role stands out because **AI is the operating model**, not a side initiative.
Hybrid|Senior|Full-time|Healthcare
You'll drive Titan's acquisition strategy, sourcing and evaluating MSP targets. Your core impact is supporting the full deal lifecycle from outreach through integration. This role offers exposure to **AI-native platform** building in the **$300B managed IT services market**.
You'll design and scale verticalized go-to-market engines for Titan's AI-native IT services platform, translating **operational and AI advantages** into customer outcomes. You'll own how Titan wins in priority verticals and drive **sustained demand and pricing power**. This strategic role sits at the center of Titan's growth model.
Senior|Full-time|Consulting
You'll own **major product initiatives** from idea to deployment, working at the intersection of AI and real-world operations. As a high-agency owner, you'll integrate **LLMs and autonomous agents** into production-grade workflows that technicians use daily. This is a **'0 to 1' opportunity** to build products that rewrite the economics of a multi-billion dollar industry.
You'll design and build scalable backend systems for **AI-driven automation** at an AI holding company transforming IT services. You'll **own product features** across the stack and help define engineering culture as we scale. This is an early-stage role with **meaningful product ownership** in a fast-paced startup.
Senior|Full-time|Software
You'll partner directly with Titan's founders and leadership on financial planning, capital allocation, and M&A. Your work will drive growth and returns across our AI-powered IT services platform. This is a high-visibility role at a company **backed by $70M from General Catalyst**.
You'll own **cloud infrastructure** and **security standards** for an AI-native platform at a high-growth startup. You'll design systems that scale, embed security into architecture, and build internal developer tooling. This role gives you the chance to shape the platform from the ground up as the first platform engineer.
Senior|Full-time|Software
You'll build and scale Titan's end-to-end growth engine, owning how the company acquires, activates, expands, and retains customers. You'll drive **repeatable revenue growth** and **strong unit economics** across priority verticals. This role translates the AI-native IT platform into **durable competitive advantage**.
Senior|Full-time|Consulting
You'll own major product initiatives for Titan's AI platform, working with MSP partners to build AI-native products from scratch. You'll integrate **LLMs and autonomous agents** into production-grade workflows that technicians rely on daily. This is a **0 to 1 opportunity** to rewrite the economics of a multi-billion dollar industry.
Senior|Full-time|Software
You'll design and build **scalable backend systems** for Titan's **AI-powered IT service platform**, working across the stack to integrate AI agents into customer-facing tools. You'll drive technical decisions and help define engineering culture as the company scales.
Senior|Full-time|Software
New Grad Product Engineer
You'll ship production code and build AI-native features for Titan's Augmented AI platform, which transforms IT services. You will own features end-to-end, from backend logic to frontend implementation. This role pairs you with seasoned Senior Product Engineers for **major product initiatives** with **real-world impact**.
Forward Deployed Engineer
You'll own the end-to-end development of new product features for **AI-powered IT service delivery**. You'll work closely with customers and technicians to gather feedback and ship fast, iterating in a high-impact startup environment. This role offers meaningful product ownership and the chance to shape engineering culture as we scale.
You'll join Titan's M&A team to **build and manage the pipeline** of potential MSP acquisition targets. Your core impact involves **mapping the IT services market**, qualifying opportunities, and **initiating contact with target companies**. This role offers direct exposure to leadership and investors in a fast-paced, high-growth AI holding company.