Find your people. Make real impact.

You'll own the technical relationship for Enterprise/Strategic customers, serving as a trusted advisor on the Braze platform. You'll drive adoption, retention, and value by aligning technical initiatives with business goals. This role offers the chance to impact high-profile clients with complex architectures.

You will lead the full lifecycle of AI deployment projects for customer engagements, managing program execution from design through expansion. Your role combines tactical leadership, technical expertise, and proactive client management to deliver high-quality AI solutions.

Join a team of creative technical experts who partner with customers to ensure their success. You will collaborate with customer analytics teams and BrazeAI colleagues on implementations including use case definition, data integration, pipeline setup, and ML model configuration.

As an Engagement Manager on the AI Expert Services team, you will own the entire lifecycle of deploying AI decisioning solutions for customers. You'll lead technical workshops, manage stakeholder relationships, drive process improvements, and influence the product roadmap to ensure successful, high-quality program delivery.

Join us as an Engagement Manager II on our AI Expert Services team, where you'll lead the deployment of OfferFit by Braze's AI decisioning solutions for marketers. You'll own the entire program execution process from design to expansion, blending tactical leadership, technical expertise, and proactive client management to drive successful engagements and shape our product roadmap.

You will own all phases of program execution for deploying OfferFit by Braze's AI decisioning solutions for marketers across various industries. Your role combines tactical leadership, technical expertise, and proactive client management to ensure successful customer engagements.

As a Technical Support Specialist at Braze, you will be the primary point of contact for customer inquiries, owning complex technical cases from diagnosis to resolution. You'll become a trusted product expert, helping customers drive adoption and achieve their goals while collaborating with cross-functional teams to enhance the overall customer experience.

As an Engagement Manager on the AI Expert Services team, you will lead the deployment of OfferFit by Braze's AI decisioning solutions for marketers. You'll oversee the entire program execution process, from use case design and technical workshops to user acceptance testing, while managing customer relationships and driving process improvements.

In this role, you'll win and grow business for Braze AI by collaborating with the sales team and engaging senior customer relationships. You'll lead discussions with potential customers, work with pre- and post-sales teams to identify high-impact applications of AI, and participate in Proofs of Value.

You will lead consulting engagements for AI deployments, facilitating client workshops, driving process improvement, and managing end-to-end delivery. Your role is critical in helping clients improve business performance, operational efficiency, and strategic outcomes through expert advisory services.

You will lead AI deployment projects for marketers using OfferFit by Braze, managing the full lifecycle from design to UAT. You'll facilitate technical workshops, drive customer engagements, improve processes, and influence the product roadmap.

As an Engagement Manager II on our AI Expert Services team, you will own the full lifecycle of deploying OfferFit by Braze machine learning solutions for marketers. You'll lead technical workshops, manage customer relationships, drive process improvements, and influence the product roadmap to deliver impactful AI-driven customer engagements.

Join Braze's Forward-Deployed Data Scientist group to partner with customers, implement ML models, extend product capabilities, and shape BrazeAI strategy.

As a Solutions Consultant at Braze, you will work as a technical storyteller in a pre-sales role, building knowledge of B2C engagement marketing and mobile marketing automation. You'll collaborate across teams, creatively apply Braze's product capabilities to solve customer needs, and travel up to 30% to client locations.

You will drive growth for Braze AI by collaborating with the sales team and senior customer relationships. You'll lead customer discussions, enable colleagues on reinforcement learning, and manage Proofs of Value to demonstrate AI impact.

You will join the Cloud Data Ingestion Transformation (CDIT) team to build and enhance systems that enable customers to integrate their data with the Braze platform. Your work will directly impact customer success by processing trillions of data points and expanding integrations.

You will own and execute the SEO/AEO/GEO and CRO/personalization growth roadmap for the company website to drive pipeline and produce the best-in-class digital experience.

As the Senior Partner Account Director, Snowflake, you will define and drive Braze's global strategy for its partnership with Snowflake. You'll identify growth opportunities, align executive stakeholders, and shape product and integration priorities to drive pipeline, revenue, and ecosystem impact. This is a cross-functional role requiring collaboration with Sales, Product, Marketing, and Engineering teams.

As a Team Lead, Solutions Consulting, you will serve as a player-coach, handling your own pre-sales opportunities while managing and mentoring the Asia Solutions Consulting team. You'll partner with sales, marketing, security, and product teams, bringing product expertise and strategic vision to early-stage customer engagements.

You'll collaborate with customer analytics teams to implement BrazeAI solutions, driving measurable outcomes and long-term success. You'll extend product capabilities by building reusable data pipelines and components. This role offers direct impact on product strategy and the chance to work with cutting-edge reinforcement learning technology.

You will provide technical assistance to employees, managing service desk requests, supporting macOS/iOS hardware, AV equipment, and network connectivity at the Chicago office. You'll also handle provisioning/de-provisioning, inventory management, and assist with onboarding.

You'll build **AI-powered product experiences** using TypeScript, React, and LLM APIs. Core impact: develop the agentic runtime that lets the BrazeAI Operator assist marketers. This role offers the chance to **define safe and observable AI assistance** for sophisticated marketing teams.

You'll own the end-to-end localization strategy for Braze's website and marketing journeys across international markets, partnering with Web, Growth, and Marketing Ops. Your core impact will be scaling global campaigns for local audiences while **driving adoption of AI-assisted translation tools** and **defining metrics from top-of-funnel to pipeline**. This role offers the chance to build scalable, data-driven localization frameworks in a fast-paced, globally recognized SaaS company.

You'll define and drive Braze's global partnership strategy with Snowflake, a critical technology partner. You'll identify growth opportunities, align executive stakeholders, and shape product integration priorities. This high-impact individual contributor role offers the chance to operate at the intersection of two industry-leading platforms.

You'll lead a regional team of **email deliverability experts** and own a book of business, providing advanced support to customers. Your core impact: promote best practices, generate recommendations, and serve as an escalation point to maximize email program success. This role stands out by partnering with cross-functional teams to shape strategic initiatives.

You'll join Braze's Forward-Deployed Data Scientist group, partnering with customers to deploy AI/ML solutions on the Braze platform. You'll drive measurable outcomes by collaborating on implementations, building reusable pipelines, and influencing product strategy. This role offers a unique blend of customer-facing impact and deep technical work on reinforcement learning algorithms.

You will be responsible for winning and growing business for Braze AI by collaborating with the sales team and engaging senior customer relationships, leading discussions with potential customers, and communicating customer needs to product teams.

You'll drive growth for Braze AI by collaborating with the sales team and engaging senior customer relationships. You'll lead discussions with potential customers, work with pre- and post-sales teams to identify high-impact AI applications, and enable colleagues on reinforcement learning in marketing.

You will join the Currents team at Braze to build, maintain, and evolve a Kafka-based data export system handling tens of billions of messages daily. You'll focus on observability, scalability, and reliability, solving live performance issues, writing code, and guiding junior engineers.

You'll build, maintain, and evolve Currents, our Kafka-based data export system handling tens of billions of daily messages. Focus on observability, scalability, and reliability to solve performance issues, prevent recurrence, and guide junior engineers.

You'll manage full-cycle technical recruiting for Product, Design, and Engineering teams, partnering with hiring managers to design and execute customized strategies. You'll leverage data from tools like Greenhouse and Gem to improve practices and drive high-impact searches. This role offers the chance to shape the hiring experience at a fast-growing company.

You'll build and scale Product, Design, and Engineering teams at Braze, a leading customer engagement platform. You'll design and execute creative recruiting strategies, drive operational improvements, and mentor junior team members. This role offers the chance to **shape hiring processes** for a **high-growth tech company**.

You'll design and execute customized recruiting strategies for **PDE teams** at a **fast-growing tech company**. You'll partner with hiring managers to drive high-impact searches and improve hiring processes. This role offers a chance to mentor junior team members and shape talent acquisition operations.

As a Senior SRE at Braze, you'll keep internal services running smoothly, improve automation and infrastructure reliability, and empower engineering teams to use the infrastructure products you build. You'll collaborate on architecting scalable solutions, debug issues across stacks, and manage incidents to ensure enterprise-grade SLAs.

As a Senior Site Reliability Engineer at Braze, you will collaborate with engineering teams to architect scalable and reliable infrastructure, debug complex issues, and improve automation. You'll be on call to respond to incidents and drive system improvements, ensuring Braze meets strict enterprise-grade SLAs.

In this role, you will ensure the reliability and uptime of Braze's internal services and platforms by applying engineering principles and automation. You will collaborate with engineering teams to architect scalable systems, debug issues across the stack, and develop internal infrastructure using IaC and deployment pipelines.

You will build, maintain, and evolve Currents, a robust Kafka-based event pipeline handling tens of billions of messages daily, focusing on observability, scalability, and reliability. You'll solve performance issues, write and review code, practice incident response, and guide junior engineers.

You'll **support OHS compliance** and **provide reception services** for the Bucharest office of a fast-growing customer engagement platform. You'll ensure a safe, welcoming environment and help evolve **global workplace experience standards**. This role requires being in-office 5 days per week.

You'll bridge **technical security expertise** and **commercial deal execution** as a client-facing analyst. You'll directly **unblock security hurdles** to accelerate enterprise sales and build institutional trust. This pre-sales role offers a unique opportunity to impact revenue velocity.

You'll **own technical security and privacy questionnaires** for enterprise deals, acting as a **client-facing security advocate** on pre-sales calls. Your work directly accelerates revenue by building institutional trust with prospects. This role uniquely blends security expertise with commercial impact in a high-growth SaaS environment.

You'll bridge security expertise and commercial deal execution for Braze's **enterprise sales team**. You'll directly unblock security hurdles and **build institutional trust** with customers by owning security questionnaires and customer-facing security advocacy. This role uniquely combines **strategic pre-sales** with deep technical security knowledge.

You'll **own security questionnaire responses** and **partner with sales teams** to accelerate enterprise deals. As a trusted advisor, you'll **translate complex security architectures** into compelling customer-facing collateral that builds trust and differentiates Braze.

In this role, you'll lead a regional team of **deliverability experts** and own a book of business. You'll provide advanced support, promote best practices, and drive **customer retention** while collaborating with cross-functional teams.

You'll lead a regional team of email deliverability experts at Braze, a leading customer engagement platform. You'll provide advanced deliverability support, own a book of business, and collaborate cross-functionally to improve customer outcomes. This role stands out for combining **technical expertise** with **team leadership** in a **high-growth SaaS environment**.

You'll lead a regional team of **email deliverability experts** to help customers maximize their email program impact through Braze. Your core impact will be providing advanced support, nurturing team growth, and serving as an escalation point for complex issues. This role stands out with **cross-functional collaboration** and **strategic project leadership** to shape deliverability practices.

You'll design and build end-to-end **machine learning solutions** that power **1-to-1 personalization** for leading brands. You'll own the full ML pipeline from raw data to model activation, driving customer success and measurable outcomes.

You'll lead complex pre-sales opportunities for **Financial Services accounts** at Braze, a customer engagement platform. You'll own technical validation from discovery through close, mapping customer goals to Braze solutions. This role blends deep technical credibility with **customer-facing storytelling** to drive enterprise adoption.

You'll **provide technical support** for AV infrastructure and **ensure seamless operation** of conference room technology and event spaces. You'll manage AV systems for meetings, executive presentations, and corporate events. This onsite role offers the chance to collaborate with cross-functional teams **and stay at the forefront of AV technology**.

You'll provide **technical support** to Braze employees, handling hardware/software issues for a **global team**. You'll ensure smooth onboarding and maintain **conference room equipment** for a fast-growing tech company.

You'll define and execute the product vision for Braze's Messaging Experience team, owning the roadmap for **Canvas and Campaign creation workflows**. Your work will directly impact how marketers orchestrate personalized messaging at scale. This role offers **ownership of a core product area** and visibility across the company.

You'll partner with senior leaders to align Braze's business objectives with its people strategy, driving talent planning, organizational design, and company-wide initiatives. You'll be an advocate for both employees and the business in a hybrid New York City office. This role offers **significant impact** in a **rapid-growth SaaS environment** with **comprehensive Total Rewards**.

You'll serve as the **primary strategic HR partner** to senior Revenue leaders in AMER, coordinating a team of People Business Partners to drive **consistent, high-quality HR support**. You'll lead talent planning and drive complex cross-functional initiatives as Braze scales its global go-to-market motion.

You'll serve as the strategic HR partner to senior Revenue leaders at **Braze**, a fast-growing SaaS company. You'll coordinate AMER People Business Partners and drive **global people strategies** for the Revenue organization. This role offers a chance to **shape employee experience** at scale in a hybrid New York or Chicago environment.

You'll lead **incident management** and **release management** for a fast-growing customer engagement platform. Your work ensures **scalability and reliability** across engineering teams. This role offers direct impact on site reliability and operational excellence at a recognized Great Place to Work.

In this role at Braze, you will drive growth for Braze AI by collaborating with the sales team and engaging senior customer relationships. You'll lead discussions, run proofs of value, and enable colleagues on AI applications in marketing.

You'll protect Braze employees and assets using advanced security tools. Your core impact involves **investigating malware and advanced threats** and **implementing DLP across solutions**, collaborating with technical stakeholders on SaaS security, IAM, and automation. This role stands out with a focus on **building security infrastructure at the center of cloud operations**.

You'll drive new and expansion revenue by increasing adoption of the **BrazeAI portfolio** of tools and services. You'll serve as a pre-sales data scientist, scope use cases, and lead **AI Academy** programs. This role is based in Austin supporting the AMER region with up to 25% travel.

You will design and build end-to-end machine learning solutions for personalization at scale, working directly with customers to drive measurable outcomes and collaborating with product teams to advance reinforcement learning algorithms.

You'll bridge data-driven operational metrics and resource allocation across the Customer Experience department. You'll drive high-visibility analytics and headcount modeling. This role offers the chance to mentor junior ICs and shape strategic decisions.

You'll bridge data-driven operational metrics and resource allocation across Braze's Customer Experience department. You'll own **headcount capacity planning** and drive **high-visibility analytics** with a focus on workflow automation. This role offers mentorship opportunities and cross-divisional impact.

You'll join a team of creative technical experts partnering with customers on BrazeAI implementations. You'll drive measurable outcomes by deploying ML models, building data pipelines, and shaping product strategy. This role stands out for its direct customer impact and involvement in cutting-edge reinforcement learning.

You'll support the employee lifecycle and optimize HR processes as part of the Braze People team. Your work will ensure accuracy and compliance across EMEA, serving as a key point of contact for employee inquiries. This role offers exposure to all People functions in a fast-paced, scaling company.

You'll design and build end-to-end **machine learning solutions** for leading brands, scoping RL use cases and owning the **full ML pipeline** from data transformation to model activation. You'll drive customer success and extend product capabilities to **scale personalization** for millions of end users.

You'll lead Braze's community, advocacy, and customer storytelling programs, owning the strategy for thousands of practitioners and champions. Your core impact is wiring these programs into retention and expansion, making community signals feed customer success workflows. **You'll build the investment cases** and **co-design a unified customer empowerment ecosystem** that makes Braze's community a business driver.

You'll **lead and scale the design function** at Braze, building a conceptually strong team across brand, motion, and multidisciplinary creative. Your core impact is setting a clear quality bar, mentoring emerging leaders, and ensuring visual systems are insight-led and emotionally resonant. This role combines **strategic conceptual leadership** with operational rigor to deliver great work efficiently at scale.

You'll partner with Product leaders and Engineers to drive insight strategy and influence the product roadmap at **Braze**, a leading customer engagement platform. Your core impact is transforming raw event data into actionable insights that fuel the next phase of scale. You'll perform **full-stack analysis** on billions of data points and deliver findings through dashboards and reports.

You'll own the technical relationship for Enterprise customers, serving as a trusted advisor to drive adoption and value from the **Braze platform**. You'll collaborate with Customer Success and account teams to define **technology strategies** and ensure customers achieve their business goals. This role offers a chance to work with **cutting-edge customer engagement technology** at a growing company.

You'll own the end-to-end **AI lifecycle** for customers in Japan, combining sales and post-sales responsibilities. Your core impact is helping brands **predict customer behavior** and scale hyper-personalized engagement. You'll pioneer this hybrid role as a **forward-deployed AI expert** in a growing team.

You'll lead and scale a **high-performing design team** within the Creative and Brand organization, responsible for visual excellence and strategic conceptual thinking. You'll build systems and processes that balance craft with operational rigor, ensuring **design decisions connect to brand and business outcomes**. This role requires setting a clear creative bar and mentoring emerging leaders for a **world-class, emotionally resonant brand**.

You'll lead Braze's **customer community and advocacy ecosystem**, owning Braze Bonfire, Customer Champions, Customer Advisory Boards, and customer storytelling. Your core impact is **wiring these programs into customer retention and expansion**, making community signals feed account health and CS workflows. You'll **lead a senior team of five** and collaborate cross-functionally to integrate community as a business driver.

You'll lead Braze's customer community, advocacy program, and advisory boards, integrating them into retention and growth operations. Your impact will make these programs essential to business success. You'll oversee a high-ownership team and build data-driven strategies.

You'll lead and scale Braze's design function, partnering with strategy and brand leadership to build a high-performing, conceptually strong team. Your core impact is setting the creative bar, scaling design systems, and mentoring emerging leaders. This role stands out for its focus on both operational excellence and strategic partnership.

You'll **lead and scale** the design function at Braze, building a **conceptually strong team** and owning the visual identity across all touchpoints. You'll partner with strategy and brand leadership to ensure design is **insight-led and emotionally resonant**.

You'll own the technical relationship for Enterprise customers, serving as a trusted advisor on Braze's platform. You'll drive value, retention, and adoption by collaborating with Customer Success and account teams. **This role offers equity** and a **comprehensive benefits package**.

You will partner with customers to implement BrazeAI solutions, collaborating on data integration, ML model configuration, and pipeline development. You'll also extend product capabilities and contribute to the product roadmap through customer-facing insights.

You'll lead **major incident management** and drive resolution across engineering teams at a **rapidly growing customer engagement platform**. You'll ensure scalable processes and tools for observability and resiliency. This role offers a chance to shape incident response strategy at a recognized Great Place to Work.

You will collaborate with customer analytics teams and Braze colleagues on implementations, including use case definition, data integration, pipeline setup, and ML model configuration. You will extend product capabilities by improving architecture and developing reusable data pipelines, APIs, and components, while working closely with the RL pipeline development team to refine reinforcement learning algorithms. Your customer-facing insights and technical expertise will shape Braze's product strategy and roadmap.

You'll be the first face of Braze, ensuring smooth daily reception operations in our Singapore office. You'll collaborate with the People Team to enhance employee experience and support global workplace initiatives. This role is **fully on-site** and **customer-facing**, defining the reputation of the Workplace Team.

You'll **lead the administration and enhancement** of Braze's **Partner Relationship Management (PRM) tool** built on Experience Cloud, ensuring scalable and efficient partner-facing experiences. Your work will directly impact partner success by optimizing portal performance and implementing secure integrations.

You'll act as a trusted advisor during the sales process, demonstrating **Braze's customer engagement platform** to prospects. Your core impact lies in crafting **innovative solutions** that address underlying business challenges. You'll collaborate with a passionate team and enjoy **professional development** opportunities in a growing EMEA region.

You'll serve as a highly technical resource, owning complex projects across the customer lifecycle for a leading customer engagement platform. **Architecting integrations** and **data strategies** to unlock full platform value. You'll drive **fast time-to-value** for clients while collaborating with Sales, Product, and Engineering teams.

As a Lead System Administrator at Braze, you will serve as the technical escalation point for the Service Desk, ensuring the reliability, security, and operational excellence of IT services. You will lead incident response, conduct root cause analysis, and implement automation to improve system efficiency while mentoring team members.

You will drive sales for Braze's AI products by collaborating with the sales team and engaging senior customer relationships. You'll lead technical discussions, enable colleagues, and represent Braze at events, helping customers maximize impact from AI solutions.

As an Engagement Manager II on the AI Expert Services team, you will lead the deployment of OfferFit by Braze's AI decisioning solutions for marketers, overseeing the full program execution process from use case design to technical setup and user acceptance testing. You'll manage customer relationships, drive process improvements, and influence the product roadmap.

You'll own the design and technical direction of Braze's design system, Beacon, closing the gap between current and future states. This hands-on senior IC role at the intersection of design and code involves writing production React/TypeScript components, mentoring designers, and building tooling for AI-assisted workflows.

As a Senior AI Success Manager at Braze, you will drive customer success with AI products, working cross-functionally to ensure renewals, upsells, and expansions. You'll build executive relationships, conduct data analysis using Excel and SQL, and serve as the voice of the customer to influence product development.

You'll **provision messaging channels** (SMS, RCS, WhatsApp) for customers at a leading customer engagement platform. You'll collaborate with cross-functional teams to **streamline onboarding processes** and own code procurement globally. This role offers the chance to **shape scaling operations** in a fast-growing tech company.

You'll own the **Marketing and GTM budget** and serve as **FP&A business partner** to leaders. Your analysis will **drive data-driven decisions** on growth investments.

You'll lead Braze's customer community, advocacy, and storytelling programs, owning strategy for the Braze Bonfire platform and Customer Champions program. Your core impact is wiring **community signals** into account health and CS workflows to drive retention and expansion. You'll operate cross-functionally with product, marketing, and sales to build a **unified customer empowerment ecosystem**.

You'll oversee daily operations of the **Berlin office** and collaborate on global workplace initiatives. Your work will directly shape the employee experience as the team scales. This role offers a chance to build processes from scratch in a **fast-paced, supportive environment**.

You will act as the technical escalation point for the Service Desk, own the reliability and security of IT services, lead incident response, and proactively improve systems through automation. You will also mentor team members and serve as a subject matter expert across multiple IT domains.

You will act as the technical escalation point for the Service Desk, lead incident response, perform root cause analysis, and improve IT services through automation. You will also mentor team members and ensure the reliability and security of core systems.

You'll design **end-to-end ML solutions** for top brands, building **full pipelines from data to activation**. Your work will **personalize experiences for millions** and shape BrazeAI's product strategy.

You'll lead a regional team of **email deliverability experts** and own a book of business. You'll **provide advanced deliverability support** and promote best practices to maximize client impact through Braze. This role offers the chance to **shape strategic projects** and thought leadership.

You'll **provide technical support** to Braze employees, troubleshooting hardware/software, managing Mac endpoints, and supporting AV equipment. You'll **lead onboarding sessions** and write how-to articles. This role requires being **in the office up to 5 days a week**.

You'll **source and recruit top talent** for our Go-to-Market teams, focusing on Post-Sales roles like Customer Success. You'll manage the end-to-end recruiting lifecycle and **partner with hiring managers** to implement best-in-class strategies. Leverage data analysis to improve the company's brand and **scale recruiting processes**.

You'll spearhead **customer implementations** at Braze, working with cross-functional teams to achieve rapid time-to-value. You'll project manage a portfolio of clients and ensure high-quality delivery. This role offers **ownership of end-to-end onboarding** for new and existing clients.

You'll **source and recruit top talent** for **Braze's Go-to-Market teams**, focusing on Post-Sales roles like Customer Success. Manage the full recruiting lifecycle and partner with hiring managers to implement best-in-class talent acquisition strategies.

You will partner with DevOps, Infrastructure, and Product Engineering teams to strengthen Braze's cloud posture, secure platforms, and drive Cloud Security initiatives. Your work includes designing secure architectures, implementing cloud security controls, improving vulnerability management, managing security tooling, and contributing to incident response and cloud forensics.

You will design and implement security controls across AWS, GCP, and Kubernetes, partner with engineering teams to secure cloud architectures and CI/CD pipelines, and lead vulnerability management and cloud forensics efforts.

As a Senior Cloud Security Engineer at Braze, you will partner with engineering teams to design secure cloud architectures, improve vulnerability management, and develop automation for cloud security. You'll work on securing AWS, GCP, Kubernetes, and CI/CD pipelines while contributing to incident response and threat modeling.

You will partner with DevOps, Infrastructure, and Product Engineering teams to strengthen cloud posture, secure platforms, and drive cloud security initiatives at Braze. You'll design secure architectures, implement cloud security controls, lead vulnerability management, and contribute to incident response.

You'll design and optimize the infrastructure driving Braze's global talent acquisition function. You'll act as a strategic partner to TA leadership, focusing on process excellence and system optimization. **Lead a team of 2+ direct reports** and **own the ATS and CRM systems**.

You'll join Braze's Global Customer Support as a trusted product expert, owning complex technical cases and guiding customers on best practices. Your work ensures fast, accurate help and a great customer experience. You'll collaborate with cross-functional teams to **drive product adoption** and **enhance customer satisfaction**.

You'll lead the **global talent acquisition operations** team and own **end-to-end recruitment processes** for a high-growth SaaS company. Your work will directly impact **scalable hiring infrastructure** and data-driven decision-making.

You'll serve as a trusted product expert and primary contact for inbound technical inquiries. You'll **diagnose and fix issues**, answer product questions, and guide best practices. You'll collaborate with cross-functional teams to **drive product adoption** and enhance customer satisfaction.

You'll lead a team of Emerging Enterprise Account Executives to win net-new logos for Braze's Customer Journey Orchestration platform. You'll directly impact growth by driving outbound pipeline generation and accelerating deals. This role offers the opportunity to shape a high-growth sales team in a dynamic market.

You'll be a trusted product expert on the Global Customer Support team, owning technical cases and guiding best practices for Braze's customer engagement platform. You'll **diagnose and fix issues** while **driving product adoption** through clear, accurate support. This role offers **hands-on work with APIs and SQL** in a fast-paced SaaS environment.

You'll serve as a trusted product expert and primary point of contact for inbound technical questions, owning complex cases from diagnosis to resolution. You'll drive **product adoption** by enabling customers to effectively use the platform, and collaborate cross-functionally to **deliver seamless customer experiences**. This role offers the chance to grow your technical skills in a **fast-paced SaaS environment**.

You'll lead a team of **Emerging Enterprise Account Executives** focused on winning net-new logos for Braze's **Customer Journey Orchestration platform**. Your impact will drive Braze's growth and bring new customers onto the platform. This role offers the chance to shape a high-growth sales team.

You'll design and optimize the infrastructure and processes that drive Braze's global talent acquisition function, acting as a strategic partner to TA leadership. Your core impact is building a scalable, efficient recruiting ecosystem with **data-driven operational insights** and **system optimization**. You'll lead a team while managing critical technology implementations for a high-growth company.

You'll lead the **Email team** at Braze, building and maintaining core infrastructure that delivers **billions of personalized emails** monthly. You'll drive key architectural decisions, recruit and develop engineers, and own the team's vision and processes.

You'll lead the Email team at **Braze**, building and maintaining the core infrastructure that delivers billions of personalized emails monthly. You'll work closely with product, design, and engineers to scale the channel and deliver new features. This role offers high autonomy and the chance to shape key architectural decisions.

You'll lead the Business Operations team within the Office of the CBO, architecting **AI automation strategies** and driving **operational excellence** for global scale. This role offers a high-impact opportunity to shape the company's strategic direction.

You'll lead the **Email team** at Braze, building and maintaining the core infrastructure that delivers billions of personalized emails monthly. You'll manage a team of engineers, work closely with product and design, and drive architectural decisions to scale the channel.

You'll design and build foundational frontend systems and product experiences used across Braze. You'll lead large projects from design through rollout, raising the quality bar and helping engineers move faster. You'll work on **modern frontend infrastructure** like a **TypeScript and React codebase** and a **design system** used by product engineers.

You'll lead the **Email team** building core infrastructure for **billions of personalized emails** monthly, working closely with product, design, and engineers to scale the platform and drive customer feedback. This role offers high autonomy and the chance to shape technical vision while coaching a talented team.

You'll lead the **Email team** at Braze, building and maintaining core infrastructure to deliver **billions of personalized emails** monthly. You'll guide architectural decisions, drive technical strategy, and recruit/develop engineers. This role offers a chance to solve **large-scale technical challenges** in a fast-growing customer engagement platform.

You'll build **high-impact frontend infrastructure** and product experiences used across Braze. You will lead projects from design through rollout, raise the quality bar, and help engineers move faster. This role combines ownership of foundational systems with customer-facing features like editors and data tables.

You'll lead the Enterprise BDR team in Tokyo, driving **outbound pipeline growth** for Braze's Japan market. You'll **coach and manage BDRs** to exceed quota while collaborating with sales and marketing. This role offers **high visibility and advancement potential** at a fast-growing global company.

You'll support the **employee experience** and drive **global mobility cases** for the AMER region. Your work will redefine People Operations processes and support company expansion. This 6-month contract offers exposure to **cross-functional collaboration** and a chance to impact a fast-growing tech company.

You'll support employee experience and People team success by driving change across the department. You'll oversee complex **global mobility and immigration cases** and collaborate on **company-wide initiatives** like engagement surveys. This is a chance to build broad HR knowledge at a fast-growing company.

You'll source and hire top talent for Braze's GTM teams, focusing on **Post-Sales roles** like Customer Success. You'll manage the full recruiting lifecycle and partner with hiring managers to implement **best-in-class talent acquisition strategies**. This contract role offers a chance to contribute to a **high-growth, globally recognized** customer engagement platform.

You'll diagnose and fix issues, answer product questions, and guide best practices for customers as a trusted product expert. Your work will directly **impact customer satisfaction and product adoption** at a fast-growing tech company. You'll collaborate across **Customer Success, Product, and Engineering teams** to deliver seamless experiences.

You'll keep Braze's internal services and platforms running smoothly, ensuring site uptime for a platform with over 3.3 billion monthly active users. You'll collaborate with engineering teams to **improve automation and infrastructure reliability** and **manage incidents** through an on-call rotation.

You will own the design and technical direction of Beacon, a design system at Braze, writing production code in React and TypeScript, building automation and tooling, and mentoring designers. Your work will reduce fragmentation, improve accessibility, and future-proof the system for AI-assisted workflows.

As a Senior AI Success Manager at Braze, you will serve as a strategic partner to customers, driving the success of AI-powered marketing use cases. You'll collaborate with sales, data science, and product teams to ensure renewals, upsells, and expansions while analyzing customer data to communicate business impact and influence the product roadmap.

As a Senior AI Success Manager at Braze, you'll build customer relationships, drive AI use case success, and conduct data analysis to showcase value. You'll collaborate with sales and product teams to ensure customer-centric outcomes.

You will own the design and technical direction of Braze's Beacon design system, working at the intersection of design and code. You'll write production code, mentor designers, and drive adoption across product teams to raise the bar for accessibility and implementation quality.

You will design and implement modular components for Braze's cutting-edge customer engagement platform, collaborating with cross-functional teams to build scalable user interfaces and influence product strategy.

As an AI Success Manager at Braze, you will ensure customers achieve high value from the product by driving renewals, upsells, and expansions. You will collaborate with cross-functional teams, oversee use case execution, build executive relationships, and contribute to product development by acting as the voice of the customer.

You will own the design and technical direction of Beacon design system, writing production code and driving adoption across product teams. This role operates at the intersection of design and engineering, requiring strong design craft judgment and the ability to implement components and tokens in React and TypeScript.

You will design and improve modular components for Braze's cutting-edge customer engagement platform, collaborating with UI/UX, Product, and Research teams. Apply your expertise in TypeScript and JavaScript to build scalable, extensible user interfaces and influence product strategy.

You will design and implement modular components for a cutting-edge customer engagement platform, collaborating with UI/UX, Product, and Research teams. Use TypeScript and Vue.js to build scalable web interfaces and influence product strategy.

You will join the Content Cards team to build and scale systems that power in-product engagement across websites and applications. Your work enables dynamic, personalized experiences that adapt to user behavior in real time, covering message definition, targeting, delivery, and analytics.

As a Senior Site Reliability Engineer at Braze, you will ensure the reliability and scalability of internal services and platforms, collaborate with engineering teams to improve infrastructure and automation, and manage incidents to maintain enterprise-grade SLAs.

In this role, you will design and implement modular components for Braze's customer engagement platform using TypeScript, JavaScript, and Vue.js. You will collaborate with cross-functional teams to build scalable UI and influence product strategy.

You'll join a powerhouse Solutions Consulting team at Braze, operating at the intersection of technology, strategy, and narrative. You'll lead complex pre-sales opportunities for a set of Financial Services accounts, from discovery through close. This role stands out for its focus on **mentoring team members** and **shaping best practices** while staying current with new Braze capabilities like **AI Decisioning Studio**.

You'll lead a team of platform engineers building a robust automated platform that abstracts infrastructure complexities. Your core impact is defining platform services as products, prioritizing features based on business value, and driving adoption across engineering teams. This role uniquely combines product management with technical leadership to accelerate organizational outcomes.

You'll drive revenue by increasing adoption of the **BrazeAI portfolio** for enterprise clients, serving as a pre-sales data scientist to scope use cases and run proofs-of-concept. You'll educate customers through **AI Academy programs** and build trusted relationships with technical stakeholders. This role offers the chance to shape the future of AI in marketing technology.

You'll own the vision and roadmap for **Braze's Messaging Experience team**, which powers the core product used by every customer to orchestrate personalized messaging. You'll lead **product strategy and execution** to make campaign creation cohesive and delightful, working closely with engineers and designers. This role offers **significant impact** in a high-growth, globally recognized SaaS company.

You'll own the vision, strategy, and roadmap for Braze's Messaging Experience team, crafting the core product that every Braze customer uses to orchestrate personalized messaging. You'll drive **product innovation** by deeply understanding customers, market trends, and technology, balancing new features with product health. This role offers the chance to shape a **high-scale platform** used by billions.

You'll own the vision and strategy for Braze's Messaging Experience team, which builds the core tools that every customer uses to orchestrate personalized campaigns. This role enables you to **shape the product roadmap** and **drive innovation** in a high-impact area at a leading customer engagement platform.

You'll serve as a trusted advisor to prospective customers, blending technical expertise with storytelling in a sales setting. Your core impact will be building confidence in Braze's capabilities and laying strong foundations for long-term partnerships. This role offers the chance to be a **technical thought leader** while mentoring a team of Solutions Consultants.

You'll join the Business Intelligence Engineering team at Braze, building and maintaining robust data pipelines and products that enable better decision-making. You'll work alongside talented engineers and stakeholders to support **data infrastructure** and develop **reliable metrics**. This role offers the chance to **mentor engineers** and shape BI engineering practices.

You'll define and drive Braze's global strategy for the **Snowflake partnership**, operating as a core strategic leader. You'll identify structural growth opportunities, align executive stakeholders, and influence product priorities to deliver sustained **ecosystem impact**. This high-impact IC role combines deep Snowflake Data Cloud knowledge with strategic partnership execution.

You'll lead the Infrastructure division at Braze, owning systems that process over a trillion jobs daily. You'll design and operate autoscaling systems, metrics pipelines, and reliable job execution frameworks. This role offers the opportunity to work at massive scale with a sharp, passionate team.

You'll design and build end-to-end machine learning solutions for **1-to-1 personalization** at a leading customer engagement platform. You'll own the full ML pipeline from raw data through model training to activation, **driving measurable outcomes** for global brands. This role offers deep collaboration with product teams to shape AI strategy.

You'll drive new and expansion revenue by increasing adoption of the **BrazeAI portfolio**. You'll serve as a pre-sales data scientist, running proofs-of-concept and leading **AI Academy educational programs**. This role is based in NYC with up to 25% travel.

You'll drive new and expansion revenue by increasing adoption of the **BrazeAI portfolio** of tools. You'll serve as a pre-sales data scientist, scoping use cases and running proofs-of-concept. You'll also lead **AI Academy programs** and collaborate with cross-functional teams.

You'll drive adoption of the **BrazeAI portfolio** by leading pre-sales data science engagements. You'll run proofs-of-concept and AI Academies, **building trusted relationships** with enterprise stakeholders. This role offers a chance to shape AI strategy at a leading customer engagement platform.

You'll join a team of creative technical experts partnering with customers to ensure their success with BrazeAI. You'll collaborate on **ML model configuration** and **RL pipeline development** while shaping product strategy. This role offers direct impact on customer outcomes and influence on BrazeAI's roadmap.

You'll define the strategic direction for Braze's technical engagement with ISV and Delivery Partners, scaling the partner ecosystem. You'll lead a team of ISV Partner Managers and Technical Advisors, driving integration quality and partner enablement. This role offers the chance to shape a fast-growing function at a leading customer engagement platform.

You'll define the strategic direction and lead Braze's technical engagement with ISV and Delivery Partners. You'll scale the ISV function and build a scalable support framework for technically complex customer use cases. This role offers the chance to impact product roadmaps and lead a growing team.

You'll join a creative technical team partnering with customers to ensure their success with BrazeAI. You'll collaborate on implementations like **ML model configuration** and **data pipeline setup**, and help shape product strategy through **customer-facing insights**.

You'll define the strategic direction for Braze's technical engagement with ISV and Delivery Partners, managing a team of Partner Managers and Technical Advisors. You'll drive **scalable partner programs** and **cross-functional alignment** to optimize integration quality and customer value. This role offers the chance to shape a high-impact technical ecosystem at a leading SaaS company.

You'll define and drive Braze's global strategy for its critical technology partnership with Snowflake. You'll identify growth opportunities, align executive stakeholders, and shape product and integration priorities. This high-impact individual contributor role offers the chance to build a partnership strategy that drives real business results.

You'll serve as a **technical subject matter expert** on the Partner Services team, providing implementation guidance and product expertise to Braze's service delivery partner ecosystem. You'll enable partners to address complex customer use cases, drive product value, and ensure successful outcomes. This role offers the chance to work closely with cross-functional teams like Education, Services, and Product.

You'll define the strategic direction for Braze's technical engagement with ISV and Delivery Partners, scaling the ISV function and building a support framework for complex customer use cases. You'll lead a team of ISV Partner Managers and Partner Technical Advisors to enhance integration quality and drive measurable outcomes. This role offers **cross-functional leadership** and **ownership of a 12-24 month technical roadmap**.

You'll partner with Product leaders and Engineers to influence the direction of our platform. You'll transform raw event data into insights that fuel our next phase of scale. This high-impact role combines **technical excellence** with **strong product intuition**.

You'll lead **data storytelling** and **insight strategy** for a high-growth B2B SaaS platform, partnering with Product leaders to influence product direction. You'll drive **full-stack analysis** from data ingestion to dashboards and conversational interfaces.

You'll own the technical relationship for Enterprise customers, serving as a trusted advisor to drive adoption of the Braze platform. You'll partner with Customer Success to define technology strategy and help clients achieve their business goals through **product expertise** and **proactive technical initiatives**. This role offers the chance to work with **advanced customers** and complex architectures.

You'll deliver fundamental deliverability support to customers and internal teams at a leading customer engagement platform. You'll manage tickets, conduct audits, and help improve sending reputations for high-profile brands. This role offers a chance to work with innovative enterprise clients and shape best practices.

You'll join the Braze team to generate quarterly reports and dashboards on sales performance for leadership and the board. Your core impact is enabling a data-centric approach across the Go-to-Market organization. This role stands out by offering exposure to **C-suite presentations** and **strategic decision-making**.

You'll define the strategic direction for Braze's technical engagement with ISV and Delivery Partners, scaling the ISV function and building a scalable support framework for complex customer use cases. Your core impact will be translating partner technical needs into measurable execution plans. This role works with a **high-value partner ecosystem** and manages a team of **ISV Partner Managers and Technical Advisors**.

You'll own the strategy and execution for **high-priority marketing campaigns** at Braze, collaborating across teams to drive new business and upsell pipeline. Your work will directly impact **global multi-channel initiatives** and you'll have the opportunity to shape **campaign optimization** through regular reporting.

You'll **manage vendor contracts and pricing** for Braze's messaging portfolio (SMS, MMS, RCS, etc.). Your work will directly impact **profitability and competitiveness** across global regions. You'll collaborate with Sales, Pricing, and Product teams to **drive data-backed pricing decisions**.

You'll lead **dbt development** and **GTM analytics** on Braze's Business Analytics team, architecting scalable data models that bridge operational data and strategic execution. Your core impact: deprecating legacy reporting layers and building modular pipelines to support a scaling GTM organization. This role offers **high agency** with direct stakeholder collaboration and minimal supervision.

You'll **manage a portfolio of customer implementations** for **Braze's customer success platform**, ensuring rapid time-to-value and optimal ROI. You'll collaborate cross-functionally with Technical Architects, CSMs, and AEs to drive successful outcomes.

You'll **oversee customer implementations** and ensure rapid time-to-value for Braze clients. You'll manage **end-to-end program delivery** for fixed-length professional services. This role works cross-functionally with **Sales, Customer Success, and Technical Architects**.

You'll serve as the **technical anchor** for Braze's Channels division, bridging customer-facing dashboards with delivery engines. You'll drive **architectural direction** and lead large, ambiguous projects spanning multiple teams. This role combines hands-on coding with division-wide technical leadership to evolve shared foundations.

You'll serve as the technical anchor for the Channels division at Braze, bridging the customer-facing dashboard and underlying delivery engines. Your core impact will be driving architectural direction and ensuring teams ship faster and safer while evolving shared technical foundations. You'll also mentor engineers and champion reliability across the organization.

You'll be the **technical anchor** for the Channels division, ensuring teams ship faster and safer while evolving shared foundations. You'll bridge the customer-facing dashboard and delivery engines, driving **architectural direction** across multiple teams. This role offers the chance to shape how brands connect with customers at **global scale**.

You'll be the technical anchor for the Channels division, bridging customer-facing dashboards and delivery engines. You will split time between division-wide technical leadership and hands-on work on critical projects, partnering with engineers and senior leaders to ensure a consistent, high-quality experience. This role offers the chance to **shape the technical vision** for a globally scaled messaging platform and **mentor engineers at every level**.

You'll lead and coach a team of 4 BDRs to drive outbound pipeline growth for Braze in ANZ. You'll shape revenue success by collaborating with sales, marketing, and partnerships **to deliver pipeline gains**. This role offers high visibility and advancement potential in a fast-paced, global team.

You'll lead a local team of support agents, ensuring they meet KPIs and develop professionally. You'll mentor through feedback and career planning, while handling complex customer escalations. This role offers **the chance to shape a growing global support team** at a **leading customer engagement platform**.

You'll join our elite Solutions Consulting team, bringing **storytelling and technical skills** to customer-facing pre-sales engagements. You'll **architect solutions using Braze's customer engagement platform** and drive value for enterprise clients. This role offers exposure to B2C marketing, APIs, and analytics with a collaborative, high-growth team.

You'll be a vital member of our **Global Customer Support** organization, serving as a **trusted product expert** and primary point of contact for complex technical cases. You'll diagnose issues and guide best practices to ensure a great customer experience.

You'll focus on major incident management, process management, and program management at Braze, ensuring **standardized processes** and **improved observability** across engineering departments. You'll drive incident resolution and contribute to **blameless post-mortems**.

You'll **maintain and design global network infrastructure** at Braze, ensuring **resilient and continuously available** enterprise connectivity. You'll drive automation and optimize service delivery through **robust SLO metrics**.

You'll lead **major incident management** and **release management** for a growing technology-first company, ensuring processes are standardized and improved across engineering teams. You will drive incident resolution, partner with Engineering and Customer Success, and contribute to blameless post-mortems.

You'll prepare financial statements and disclosures for SEC filings at a **fast-growing customer engagement platform**. You'll collaborate across departments and own key reporting processes. This role offers **long-term professional growth** in a dynamic finance team.