Careers

You will build and deploy AI Agents (Voice, Chat, and Copilots) for customer service at enterprise scale. You'll own the full lifecycle of backend systems—designing, coding, testing, and optimizing for speed, scalability, and reliability—while collaborating with product and design to shape the technical roadmap.

You will lead event strategies that engage strategic accounts, drive pipeline, and strengthen brand presence at industry events. You'll design and execute flagship tradeshows, executive experiences, and thought leadership opportunities to showcase our AI platform.

You will design and build state-of-the-art LLM-powered AI capabilities and Agentic AI systems end-to-end, working with cutting-edge ML/DL/NLP tools. You'll optimize production pipelines for performance and scale, collaborate cross-team to solve real customer problems, and contribute to the community through publications.

You will lead the Insights charter at Observe.AI, defining vision and strategy for agentic AI systems that drive outcomes in CX operations. This is a hands-on builder role translating LLM advances into enterprise-grade products, owning the lifecycle from opportunity to scaling production systems.

You'll lead the **build and deployment of enterprise-grade Voice and Chat AI agents** for customer experience. You'll own the **end-to-end lifecycle from design to production** and act as the primary technical partner for clients. This role offers **hands-on prompt design and integration with LLMs**.

You'll build security directly into cloud platforms through code and automation. Your core impact will be implementing cloud-native security controls for **AWS multi-account environments** and **Kubernetes platforms**. This role stands out for its focus on **secure-by-default infrastructure** and close partnership with SRE and Engineering teams.

You'll own territory strategy and lead complex enterprise sales cycles for Observe.AI's AI Agents platform. Your work will directly shape the adoption of enterprise AI in customer experience. This role stands out for its combination of elite sales rigor and builder's ownership.

You'll own the day-to-day facilities and administrative operations for a fast-growing AI startup. You'll create a seamless workplace experience by managing vendors, travel, and office logistics. This role stands out for its hands-on, independent nature in a dynamic SaaS environment.

You'll build the backend that powers AI agents for customer service at scale. Your code will directly impact high-scale systems for global enterprises. You'll partner closely with product and engineering leaders to define the roadmap.

You'll lead the **build and deployment of enterprise-grade AI agents** for customer experience. Your work will directly impact **client outcomes** through hands-on integration, prompt design, and production optimization. This role offers **end-to-end ownership** of AI agent lifecycle from concept to tuning.

You'll lead **enterprise-scale AI deployments** for a **leading CX platform**, driving strategic onboarding and large-scale adoption. You'll translate customer business strategy into scalable AI use cases, shaping implementation standards for high-performance delivery.

You'll own the end-to-end lifecycle of AI Agents—building, integrating, and deploying enterprise-grade Voice and Chat AI solutions for customers. You'll **partner directly with clients** to design and deploy agents that **autonomously handle customer conversations** and optimize operations. This role offers the chance to shape a **category-defining GenAI platform** transforming customer experience.

You'll lead **integrated marketing campaigns** and **ABX programs** that drive pipeline and revenue growth. You'll collaborate cross-functionally to align messaging and optimize performance. This role offers the chance to scale a high-growth **AI platform**. Join a team at the forefront of CX innovation.

You will lead the design and development of complex software systems, define software architecture, and drive technical strategies. You will mentor engineers and collaborate with cross-functional teams to deliver high-quality products that process millions of call recordings daily.

You'll lead **self-hosting and AI infrastructure** initiatives at **Observe.AI**, optimizing GPU orchestration and low-latency AI deployments. You'll own end-to-end infrastructure scalability and drive MLOps best practices. This role offers strong technical leadership in a fast-scaling AI company.

You'll design and develop native applications using **React**, **Redux**, **Typescript**, and **Node.js** for Observe.AI's AI Agents platform. You'll build desktop features with **Electron**, handling media capture and system-level integrations. This role offers the chance to work across the full tech stack in a fast-paced environment.

You'll lead the design of intelligent interaction models for complex global enterprises, architecting logic that enables automated QA and ROI measurement. You'll be a strategic builder at the forefront of **Conversation Intelligence**, transforming raw audio into **actionable business intelligence**. This role reports to the Director of AI Solutions Delivery.

You'll design and implement cloud/infrastructure security from scratch, reporting to the VP of Information Security. You'll provide technical leadership across security architecture, IAM, and vulnerability management, working closely with engineering and infrastructure teams. This role stands out for the opportunity to build greenfield security solutions at a fast-growing AI company.

You'll lead **end-to-end AI Agent deployments** for enterprise customers, from strategy through execution. You'll orchestrate cross-functional delivery pods and drive **measurable customer outcomes**. This role blends program leadership with customer strategy.

You'll sit at the intersection of **pre-sales and customer success**, owning the full customer lifecycle from value selling through value realization. You'll drive **measurable ROI** for customers by translating product capabilities into quantifiable business outcomes using **Python, SQL, and AI tools**. This role blends strategic enterprise deal support with hands-on data analysis.

You'll lead **enterprise-scale AI deployments** for a **category-defining platform**, owning high-impact implementation programs from executive workshops to operational rollout. This role shapes delivery standards and drives immediate ROI for customers.

You'll own the **external audit lifecycle** for SOC 2, PCI DSS, ISO 27001, HITRUST, and HIPAA, ensuring **Observe.AI maintains industry-leading compliances**. Reporting to the Head of Information Security, you'll build the compliance program from the ground up.

You'll shape employee experiences at a **fast-growing AI platform** company, partnering with leadership to drive talent strategy and elevate engagement. You'll **modernize people practices** through AI-enabled initiatives and turn insights into action for lasting impact.