NICE

You'll guide **8 Scrum teams** in applying Agile and Scrum principles effectively. You'll partner with Product Owners and Engineering Managers to remove impediments and optimize team performance. This role offers the chance to mentor junior Scrum Masters and drive Agile maturity across a global market leader.

You'll build and maintain **AWS-based infrastructure** with **automated CI/CD pipelines** for continuous delivery of production-quality software. Your core impact is enabling faster, reliable deployments through Infrastructure as Code and automation.

You'll own **enterprise release strategy** for NiCE CXone, a mission-critical SaaS platform. Your work ensures **predictable, high-quality releases** with 99.99% uptime. This role offers high visibility across product and engineering leadership.

You'll lead **large-scale technology programs** in the **financial services domain**, driving end-to-end Actimize delivery programs. Your core impact will be ensuring seamless execution across all lifecycle stages while maintaining strong client relationships and program governance.

You'll design and maintain **CI/CD pipelines** and **build systems** for a global engineering team at NICE, a market leader in customer experience software. Your work will directly enable reliable and efficient software delivery across multiple time zones. This role offers the chance to apply **AI to DevOps workflows** and be part of a supportive, team-oriented environment.

You'll drive operational efficiency and data-driven decisions for a **global Professional Services organization**, leveraging **Excell dashboards and AI automation** to connect data across systems and create a single source of truth. You will collaborate with cross-functional teams to ensure process adherence and support forecasting.

You'll join the NICE CXone team to **develop test automation scripts and frameworks** for cloud-based customer experience products. Your work will ensure **high-quality releases** through functional, security, and load testing. This role offers the chance to **shape automation strategy** and collaborate closely with developers.

You'll support and drive **AI tool sets** to define, develop, and improve **Enlighten AI's data solutions** for customer experience interactions. Your core impact will be building scalable data structures that drive operational outcomes. This role blends **data expertise** with client insights and best-in-class technology.

You'll partner with VP and Director-level leaders to define and execute **AI-first transformation programs** while directly building **conversational AI agents**. You will drive measurable business outcomes by combining strategic advisory with hands-on agent development.

You'll lead **platform strategy and AI enablement** for the **CXone platform**, driving how AI-native capabilities are built and delivered. You'll own the roadmap, manage a product management team, and ensure the platform evolves for a rapidly changing AI landscape.

You'll lead a team of AI Adoption Consultants driving measurable adoption, consumption, and business value across enterprise AI customers. Your core impact is ensuring customers achieve sustained usage and operational impact from AI solutions like Copilot and Autopilot. This role focuses on business outcomes and **AI adoption at scale**.

You'll lead a **global, high-performing support team** to drive operational excellence and customer satisfaction. Your core impact is enhancing support quality through **data insights and AI enablement** while collaborating across Engineering, Product, and Sales.

You'll lead a team of technical support engineers, providing advanced support for **SaaS contact center software** and mentoring colleagues. Your core impact will be ensuring timely resolution of complex issues and improving team efficiency through knowledge sharing and process improvements.

You'll serve as the primary NiCE subject-matter expert for **GSI partnerships** like Accenture and Deloitte, designing **CXone solutions** that align to customer needs. Your impact will ensure technically sound, commercially aligned designs that set the stage for successful delivery.

You'll design and secure public/private cloud network architecture, collaborating with DevOps to implement best practices. Your work will directly support AWS, Azure, and GCP environments, impacting **100+ million daily interactions**. You'll be the **final escalation point** for cloud networking issues and mentor other engineers.

You'll provide **advanced technical support** for NICE's contact centre software, resolving complex issues that impact customer operations. You'll own cases from diagnosis to root cause correction, mentor peers, and improve processes. This role offers the chance to develop deep expertise in SaaS, networking, and databases while working fully remote.

You'll manage day-to-day delivery of **software and AI/GenAI projects** for a **market-leading customer experience company**. Your impact will be driving predictable, high-quality outcomes while coordinating cross-functional teams. This role stands out for its focus on **AI-specific delivery challenges** like data readiness and model performance.

You'll support the planning and execution of strategic customer and internal projects within NICE's Compliance RegTech business. You'll gain hands-on exposure to **project management methodologies** and help ensure successful project delivery. This internship offers a fast-paced environment where you'll develop **foundational project management skills**.

You'll be a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with NiCE products. You'll foster strategic relationships and collaborate across internal teams to deliver exceptional service. This role offers a **hybrid work model** with **2 days in-office and 3 days remote**.

You'll take ownership of the customer relationship for key CX customers, becoming their advocate within NICE. You'll resolve complex problems and ensure customer success with our contact center platform. This role offers the chance to work with the largest, most challenging accounts in a market-leading company.

You'll design and ship full-stack software while **leveraging AI coding tools** daily for code generation, review, and debugging. You'll own features end-to-end at a **global leader in cloud customer experience platforms**. Join a team where AI fluency is the standard and you'll have real ownership in production.

You'll oversee multiple AI and tech projects, ensuring on-time delivery and stakeholder alignment. You will drive end-to-end delivery and mitigate risks in a fast-paced environment. This role offers the chance to work with cutting-edge AI/GenAI software at a global market leader.

You'll implement and optimize AI-driven applications like **chatbots** and **knowledge assistants** for enterprise contact centers. Your work will directly shape client success through **data-driven solutions**. You'll become a subject matter expert in **MPower Proactive AI Agents**.

You'll lead **end-to-end program delivery** for large-scale enterprise cloud-based projects within the Actimize Professional Services organization. You'll manage global stakeholders, drive delivery excellence, and ensure successful execution across multiple streams. This role offers the chance to work with **global financial institutions** on mission-critical AML and compliance solutions.

You'll build the **AI platform** that powers intelligent automation across NICE. You'll implement **RAG pipelines**, **agent orchestration**, and **LLM gateways** that ship to production and are used daily. This role offers **high autonomy** on complex technical problems with a strong AI focus.

You'll lead the **Security Operations team** overseeing vulnerability management and compliance for **FedRAMP and PCI-regulated environments**. You'll coordinate cross-functional remediation and audit activities to ensure security risks are appropriately managed.

You'll own the **engagement pipeline** for high-volume executive readouts, ensuring each moves predictably from intake to delivery. You'll provide **real-time visibility** to leadership and drive **process improvements** that keep the program scaling smoothly. This is a pure operations role—no customer-facing delivery required.

You'll design and maintain **CI/CD pipelines** and **build systems** for engineering teams. You'll drive reliability and efficiency through automation and infrastructure as code.

You'll manage delivery of **software and AI-enabled projects** under senior PMs, maintaining plans and tracking progress. You'll support **customer-facing SaaS delivery** while learning AI best practices. This role is ideal for growing a PM career in a **modern AI-driven environment**.

You'll lead **AI product projects** for a **global CX software leader**, coordinating roadmaps and go-to-market activities. Your work directly impacts product launches for 25,000+ businesses. **Collaborate across product management, marketing, and operations** to drive seamless execution.

You'll lead high-visibility **AI and GenAI projects** for a global market leader, guiding customer-facing delivery from initiation to closure. You'll act as the primary client partner, align roadmaps across technical and product teams, and proactively manage risks and escalations. This role offers the chance to **define AI delivery best practices** and mentor other project managers.

You'll lead **enterprise-scale AI programs** from kickoff to business adoption, partnering with **senior executives** to ensure successful delivery of high-visibility projects. This role stands out for its impact on **AI/GenAI deployments** at a market-leading company.

You'll own **AI Assist**, the in-product AI copilot for CXone, defining its vision, roadmap, and adoption across the platform. You'll also lead the broader Agent experience inside Cognigy, aligning teams shipping the agent builder, traces, and LLM platform. This role offers the chance to shape AI-first products at a company with 25,000+ global customers.

You'll lead **engineering teams** building cloud-native, highly distributed CCaaS products. You will balance hands-on coding with team leadership, mentoring, and cross-functional collaboration. This role offers the chance to shape next-gen architecture at a market-leading company.

You'll design and maintain **scalable data pipelines** powering analytics across the R&D organization at NICE. You'll own the full data lifecycle from ingestion to business-ready datasets and dashboards. This role offers the chance to **explore emerging AI capabilities** and drive real value for the team.

You'll design and develop **real-time software applications** for enterprise SaaS products. You'll drive technical decisions and mentor team members to deliver scalable cloud-native solutions. This role offers the chance to work with **cutting-edge AI tools** like Claude Code and GitHub Copilot.

You'll deliver **end-to-end business advisory services** to clients in the **financial crime domain**, driving business transformation and maximizing the value of NICE Actimize solutions. Your core impact is shaping customer success and enabling business growth through strategic guidance and solution adoption.

You'll design and maintain scalable data pipelines powering analytics across R&D, managing the full data lifecycle from ingestion to business-ready datasets. You will own the cloud data warehouse and explore emerging AI capabilities to drive value. This role offers end-to-end ownership in a collaborative, hybrid environment.

You'll implement and customize **cloud-based Actimize solutions** for global financial services customers. You will solve complex technical problems and deliver **high-quality customer implementations** in the financial crime and compliance space.

You'll develop, test, and maintain software applications using **.NET** and **Azure** technologies. As a scrum team member, you'll **own E2E delivery** of features with full documentation. This role offers the chance to work on complex N-tier architecture in a global, fast-paced environment.

You'll manage and deploy **production and lab environments** for a **market-leading CX company**. Your work will ensure optimal performance and security of our cloud and virtualization infrastructure while collaborating across teams.

You'll drive **operational excellence** across our multi-cloud infrastructure, managing **AWS and Azure environments** for a global leader in CX software. Your work will directly impact release reliability, cloud security, and cost optimization for **25,000+ enterprise customers**.

You'll own **Azure cloud and AI infrastructure** that powers intelligent automation across the enterprise. You'll design, build, and govern the full-stack architecture, delivering the platform to development teams. This deeply hands-on role combines architectural leadership with **hands-on Azure engineering** in a cross-functional environment.

You'll define and drive the AI product strategy for NICE's CX platform at a **senior leadership level**. You'll shape how AI transforms enterprise customer experience and influence executive decisions. This role sits at the intersection of strategy, innovation, and execution for **global-scale AI-native solutions**.

You'll lead the design of **AI-driven conversational experiences** for enterprise customers. Your core impact will be shaping virtual assistants and user journeys that drive customer satisfaction. This role sits within NICE's Professional Services team, combining **conversation design** with technical solution delivery.

You'll own the integrations and testing workstreams for a **new HCM system implementation**, leading cross-functional collaboration with IT, vendors, and partners. Your work will ensure **high-quality delivery** of all HR system integrations and testing cycles. This role offers a chance to shape the HR technology backbone of a global market leader.

You'll operate at the crossroads of AI product strategy, (pre) sales and customer success, working with Product Managers and Engineers to launch **conversational AI agents** that power large volumes of live customer interactions. You'll bridge technical teams and business stakeholders throughout the development lifecycle.

You'll work with the sales team on discovery calls, technical deep dives, and product demonstrations for **conversational AI solutions** in the **Iberia and Italy region**. Your core impact is designing solutions that meet customer needs and showcasing the value of **NICE Cognigy**.

You'll develop and maintain NiCE CXone software as an individual contributor on complex Reporting projects. You'll interpret business requirements, participate in technology evaluations, and resolve defects in an agile environment. This role offers exposure to **multi-tier web application development** with a **global market leader** in AI and cloud.

You'll act as a **strategic advisor** for key customer accounts, ensuring they get maximum value from NiCE's products. You'll drive **customer success and retention** by proactively identifying improvements and expansions. This role offers you the chance to work in a **fast-paced, market-leading** company with a hybrid model.

You'll define the architecture of new product innovations for a global SaaS platform connecting businesses with customers across 30+ digital channels. You'll design integrations between microservices and systems, choose patterns and frameworks within the AWS ecosystem, and set the technical direction end-to-end. This role offers real influence on scaling strategies and architecture decisions in a Prague-based R&D team.

You'll maintain and evolve **web applications** powering a **fraud detection platform**, spanning modern and legacy Java stacks. You'll keep apps stable, secure, and supportable while modernizing where it makes sense. This role lets you **own the full stack** from UI to persistence.

You'll engage customers in a consultative capacity, providing specialized expertise on NICE products for **contact center environments**. Your core impact involves configuring solutions based on best practices, managing customer expectations, and coordinating inter-departmental activities to ensure **successful project deployment**. This role offers the chance to serve as an organizational leader and mentor junior staff.

You'll engage customers in a consultative capacity, configuring **NICE products** and providing **contact center expertise**. You'll manage customer expectations and coordinate inter-departmental activities, serving as a mentor for junior staff.

You'll implement and operate security tools for NICE's cloud, collaborating with multiple teams. Your work ensures customer and auditor security requirements are met. You'll gain deep cloud security expertise in a global environment.

You'll lead **quality assurance** for NICE's critical product suite, driving **automation strategies** and **shift-left practices**. Your impact will ensure rapid, confident releases while mentoring QA leads and fostering a culture of quality.

You'll lead **research initiatives** in NLP, Vision, and multimodal AI with a focus on LLMs and agentic systems. You'll drive **production-grade capabilities** for NICE's enterprise CX solutions, shaping the next generation of AI.

You'll drive partner success across implementation, readiness, and product adoption as a lead-level technical expert. Your core impact includes leading **cross-partner escalated troubleshooting**, setting **technical standards**, and mentoring implementation engineers. This role offers strategic influence across the partner ecosystem.

You'll manage high-visibility **AI/GenAI projects**, ensuring alignment with scope, timelines, and customer expectations. You'll drive cross-functional teams through the full project lifecycle, communicating with executive leadership. This role offers the chance to mentor project managers and shape PMO best practices.

You'll design, build, and scale **high-quality web applications** at a market-leading company. You'll work across the stack—from frontend to backend—while **mentoring engineers** and influencing technical direction. This role offers the chance to make an impact in a global, innovative environment.

You'll build automated pipelines for continuous delivery and manage large-scale AWS/on-prem cluster environments. You'll drive operational excellence through automation and monitoring. This role offers the chance to work with cutting-edge cloud technologies in a global company.

You'll partner with Sales, Professional Services, and Development teams to **design and build customer journeys** on the **Proactive AI Agents platform**, a cloud-hosted CX solution. Your work will drive successful delivery and ongoing optimization of customer outcomes. This role offers growth in a fast-paced, innovative global company.

You'll lead executive-level customer engagements, translating complex interaction data into clear business narratives for Director through C-suite audiences. Your insights will directly shape adoption of **AI, automation, and CX technologies**. You'll also drive the evolution of the Executive Insights offering.

You'll join NICE's Presales team as a trusted advisor bridging technology and business value for **Customer Service Automation** solutions. You'll lead discovery calls, technical deep dives, demos, and POCs, acting as the go-to expert for **AI-driven virtual agents** and omnichannel engagement. This role offers the chance to shape AI customer experiences at a market-leading company with global impact.

You'll develop **advanced analytical cloud platforms** for financial crime solutions, working with cutting-edge cloud technologies. Your work will directly impact **global financial institutions** fighting fraud and money laundering. You'll be part of a market-leading team building a **next-generation SaaS platform** from the ground up.

You'll drive the design and modernization of **global multi-cloud enterprise networks**. You'll shape long-term network strategy, resiliency, and performance across a rapidly growing platform. This role offers the opportunity to influence enterprise-wide design standards.

You'll lead **quality assurance efforts** for NICE's critical product suite, driving automation and shift-left strategies. You will define quality metrics, mentor QA leads, and derive a continuous improvement roadmap. This role offers the opportunity to impact quality across a global enterprise.

You'll work on **microservices using Golang** and **automation testing with Playwright** for NICE's CX tools. You'll contribute to production-level code used by global customers. This part-time hybrid role offers **mentorship from experienced developers** and flexible hours.

You'll act as a **strategic advisor** and primary point of contact for key customer accounts, ensuring maximum value from NICE's products. Your core impact is driving customer success and retention through **proactive account management**. This role offers the chance to partner with cross-functional teams and mentor junior members.

You'll design, build, and deploy **AI-driven customer engagement solutions** using NICE's digital and AI portfolio. You'll work directly with customers to translate complex business challenges into **intelligent automation** across voice and digital channels. This role combines deep technical expertise with customer-facing solution engineering.

You'll design, build, and deploy AI-driven customer engagement solutions using the NICE AI portfolio. Your core impact is translating complex business challenges into **intelligent automation** across voice and digital channels. This role combines **full-stack engineering** with direct customer collaboration.

You'll lead the Israel design organization as part of our collaborative UX leadership team. You'll build a high-performing team while making **strategic design decisions** that drive product excellence across our **contact center and SaaS solutions**. This role offers autonomy to shape global design vision while establishing processes for quality and efficiency.

You'll provide **Tier II support** for corporate desktop/laptop infrastructure, supporting both office-based and remote users. You'll handle **hardware/software troubleshooting**, system upgrades, and VPN connectivity, while being the go-to IT contact for a local office and collaborating with global teams.

You'll develop and scale **strategic partner relationships** for a **market-leading software company**, driving profitable revenue growth and innovation. Your core impact will be architecting multivendor solutions and leading partner enablement. This role stands out for its focus on the **Cala/LATAM partner ecosystem**.

You'll engage with prospects to understand technical and functional requirements for **anti-money laundering and fraud detection solutions**. You will drive **presales engagements** and lead Proof of Concept engagements. You'll collaborate with sales and product teams to tailor solutions for banking applications.

You'll design and build high-scale voice infrastructure for NICE CXone, powering billions of outbound calls with **cloud-native architecture** and **AI-assisted engineering**. You'll lead an agile team to deliver reliable, compliant voice solutions.

You'll act as the primary operational interface between compliance frameworks and customer-facing requirements. Your work will enable faster deal cycles and smoother audits while maintaining a strong compliance posture. You'll own **vendor questionnaires**, **bid documentation**, and **evidence coordination** in both German and English.

You'll ensure the security, reliability, and performance of NICE's computing platforms, supporting a production infrastructure environment. You'll maintain servers, manage **DNS, FTP, IIS, and Application environments**, and participate in an on-call rotation. This night shift role offers the chance to work with cutting-edge cloud technologies at a global market leader.

You'll serve as the **subject matter expert for Cornerstone OnDemand (CSOD)**, owning end-to-end LMS administration to ensure seamless learning experiences. Your core impact will be driving **efficiency through automation and continuous improvement** of learning operations. You'll collaborate with cross-functional teams to **optimize system configuration and reporting** at a global market leader.

You'll serve as the primary contact and advocate for assigned enterprise accounts, ensuring successful contract fulfillment and SLA management. You'll collaborate with cross-functional teams to drive customer success and product adoption. This role offers the chance to work with **market-leading cloud and AI technology** for a **global industry leader**.

You'll lead engineering teams building **cloud-based contact center solutions** for a global platform. Your core impact is driving **product delivery and quality** while mentoring future leaders. This role offers the chance to shape technology standards across a **fast-growing software environment**.

You'll implement and deliver **AI-driven conversational solutions** on the **NICE CXone ecosystem**, building integrations and configuring bot behaviors. This customer-facing role impacts project success through hands-on technical delivery and troubleshooting.

You'll be part of a global team managing **Oracle, Postgres, and MySQLRDS databases**, working with DBAs, DevOps, and SRE teams to develop database strategies and best practices with a focus on **infrastructure as code**. Your core impact will be ensuring **high availability and reliability** of the platform. This role offers the opportunity to contribute to a market-leading company with a hybrid work model.

You'll act as a strategic advisor for key customer accounts, ensuring they receive maximum value from **NICE's products and services**. Your core impact will be driving customer success and retention through proactive account management and technical expertise. This role offers the chance to work with a **market-leading AI and cloud** company with a global footprint.

You'll join the Build and Deploy team to **automate and eliminate toil** in pipelines and production systems for a global market leader. Your core impact will be enhancing **reliability, security, and speed** using AI-driven DevOps practices. This role offers the chance to **explore and apply AI tools** like GitHub Copilot and Claude to transform build and deployment processes.

You'll oversee multiple projects supporting strategic goals, working with cross-functional teams to ensure **on-time delivery** and **quality standards**. You will drive clarity, accountability, and risk management across initiatives. This role offers exposure to cutting-edge **AI/GenAI software delivery** in a global, market-leading company.

You'll design and maintain automation and reliability solutions for data platforms in a cloud environment, ensuring stability and performance. Your core impact involves bridging database engineering with site reliability to deliver resilient, secure, and scalable cloud-native offerings. This role offers the chance to work on mission-critical platforms protecting the global financial system.

You'll join the **Work Force Management (WFM) software development team**, focusing on server-side design and development while owning the **AI development environment**. You will drive engineering velocity through coding agents, tools, and workflows, and contribute to **architectural decisions** in an agile environment.

You'll design and develop UI, server, and interface components for NICE Public Safety's digital evidence management and emergency contact center solutions. Your work will directly impact law enforcement agencies worldwide, ensuring **security**, **scalability**, and **maintainability** in a multi-threaded environment.

You'll serve as a trusted advisor for key clients, resolving complex technical challenges and ensuring their success with **NiCE products**. You'll build strong relationships and collaborate across teams to deliver exceptional service. This role offers exposure to cutting-edge **cloud and AI technologies** in a market-leading company.

You'll act as a **shared technical resource** for CSMs across multiple enterprise accounts, supporting conversational AI solutions on the **Cognigy platform**. Your focus will be on answering technical questions and advising on best practices. This role sits at the intersection of **Customer Success, Product, and Conversational AI**.

You'll serve as the primary contact for enterprise accounts, ensuring **contract fulfillment** and **customer satisfaction**. You'll collaborate with cross-functional teams to resolve technical challenges and drive product adoption. This role offers the chance to work with **market-leading AI and cloud technology**.

You'll **collaborate with clients** to implement NICE products, configuring portals and integrating systems. Your work drives **successful onboarding and adoption** for contact center solutions. This role offers hands-on **technical challenges** in a hybrid work environment.

You'll lead **public sector program management** for NICE, enhancing **sales operational excellence**. You'll streamline workflows, manage **RFP and contract processes**, and drive revenue growth. This role offers direct impact on strategic initiatives at a market-leading company.

You'll design and develop large-scale, **cloud-native systems** powering the global CXone platform. You'll leverage **AI-augmented development tools** like Claude Code and GitHub Copilot to optimize engineering workflows. This role offers the chance to work in a fast-paced, cloud-first environment with ownership and technical excellence.

You'll sit between data product teams and infrastructure at **NICE CXone**, keeping **Snowflake environments** healthy and deployment pipelines reliable. Your work splits between operational coordination of release activities and project-focused automation to improve observability and reduce toil. This is a chance to grow within a global market leader that values innovation.

You'll drive enterprise sales of Cognigy's AI platform in the Midwest South region, collaborating with channel partners and internal teams. Your core impact will be closing **large complex deals** that generate new ARR. This role offers the chance to represent a **market-leading AI company** in a fast-growing space.

You'll work at the intersection of operational reliability and software delivery automation, maintaining production environments and CI/CD pipelines. You'll be the connective tissue between engineering, platform, and operations. This role requires night shift (10 PM - 6 AM) and **off-hour on-call rotation**.

You'll operate and support NICE's internal AI platform in production, administering components like AI agents, RAG services, and connectors. Your core impact is enabling business users to deploy self-service AI deliverables safely within governance. What stands out is the opportunity to shape operational excellence and drive adoption across the enterprise.

You'll join a cross-functional Scrum team developing and supporting components of our end product. You'll own product quality and drive AI-first quality practices. You'll work in a hybrid model with 2 office days and 3 remote days per week.

You'll translate customer needs into innovative AI solutions for NiCE's product portfolio. Your insights will shape market requirements and rollout strategies, partnering closely with customers and sales teams. You'll embrace **modern AI tools** like Claude Code and Manus AI to **rapidly prototype** new ideas and validate concepts in real time.

You'll **own the full-funnel demand strategy** for a **leading B2B SaaS company**, driving pipeline and revenue through integrated campaigns. You'll lead global cross-functional teams to **execute AI-powered marketing programs** at scale.

You'll own the full-funnel **demand generation strategy** for a leading **AI and agentic AI portfolio**, driving pipeline and revenue through global, multi-channel campaigns. You'll lead cross-functional teams to scale **campaign frameworks** and leverage **AI-driven automation** for measurable business impact.

You'll own the full-funnel demand strategy for an AI-powered portfolio at a leading B2B SaaS company. You'll drive **pipeline and revenue impact** through multi-channel campaigns, leveraging **AI and agentic AI** to automate and optimize marketing workflows at scale.

You'll design **AI-driven conversational experiences** for customers and partners, defining intents and user journeys. Your core impact is ensuring project success through engaging, natural dialog flows. You'll join a **market-leading company** with a hybrid work model.

You'll **direct and manage project development and delivery** for a professional services team, setting scope and tracking milestones. Your impact will ensure **customer success and timely delivery** of SaaS solutions. This role offers the chance to work with a **market-leading global company** in cloud and AI.

You'll support the deployment of **AML solutions** for financial clients, performing data analysis and tuning models. Your work ensures smooth project transitions and client objectives are met. This role offers the chance to work with a leading global software company.

You'll lead NICE's global strategic consulting alliances, driving pipeline growth and customer impact. Your core impact will be defining and scaling partnership operating models and co-selling enterprise AI transformation opportunities. This role offers the chance to shape high-stakes partnerships with top-tier global consulting firms.

You'll implement, configure, and optimize **AI-driven applications** for enterprise contact centers, including chatbots and knowledge assistants. You'll combine technical and business responsibilities to deliver cutting-edge solutions. This customer-facing role offers the chance to work on **generative AI** models and **NLU techniques**.

You'll serve as a technical expert for **large enterprise customers**, providing proactive and reactive support to ensure system stability and continuous improvement. You'll act as a trusted advisor, driving incident resolution and operational excellence. This role offers **direct engagement with customer stakeholders** and cross-functional collaboration.

You'll drive **operational excellence** for NICE Actimize's global Professional Services organization by managing project management systems like **ChangePoint PSA** and delivering **KPI reporting**. Your insights will enable leadership decisions on pipeline forecasting and financial tracking. This role combines PMO operations with a forward-looking AI mindset.

You'll lead the **development and evolution** of our **Knowledge Management product solutions** at NICE. Your core impact will be driving **product strategy** and building **business cases** for market opportunities. This role offers a chance to work with **generative AI** and **cloud technologies** in a market-leading company.

You'll build internal AI agents powered by **Anthropic Claude Cowork** and other LLMs for a **Fortune 100 company**. You'll partner with business stakeholders to design end-to-end agent solutions, from system prompts to RAG and human-in-the-loop checkpoints. This is a high-impact role in a growing AI Center of Excellence.

You'll support **sales data validation and reporting** for a global Sales Operations team. Your work will directly impact decision-making by ensuring data accuracy and building dashboards. This hands-on internship offers **exposure to sales strategy** and mentorship from experienced professionals.

You'll establish AI governance and drive adoption of everyday AI tools across the organization for the Internal AI Transformation pillar. Your work will enable employees to maximize value while maintaining control and compliance. This role offers the chance to shape how AI is utilized internally at a global market leader.

You'll manage **observability tools** for NICE CXone, collaborating with teams to create and support monitoring solutions using open-source and enterprise tools. You'll define best practices and **automate deployments** while troubleshooting issues in hybrid cloud environments.

You'll serve as a senior consulting leader and **final architectural authority** for NICE's most complex enterprise customer engagements, shaping solutions across pre‑sales, delivery, and post‑go‑live phases. You'll de‑risk large programmes and **protect long‑term customer outcomes** by ensuring what is sold, designed, and delivered meets enterprise and regulatory standards.

You'll install, deploy, and maintain NICE products at customer sites, ensuring **seamless integration** and **high system availability**. You'll troubleshoot issues and collaborate with customers and internal teams to deliver optimal performance. This role offers **exposure to enterprise-level AI and cloud solutions**.

You'll ensure **compliance with information security frameworks** like ISO 27001, GDPR, and DORA through internal audits and audits, while also supporting **Cybersecurity Operations Center activities** including incident monitoring and response.

You'll lead a team of AI Adoption Consultants in our Customer Services Automation AI Center of Excellence, ensuring customers achieve sustained usage and business value from AI solutions like Copilot and Autopilot. You'll **drive measurable adoption** and **value realization** across enterprise AI customers. This role combines people leadership with strategic impact, focusing on business outcomes and workflow integration.

You'll partner with senior management to drive **HR plans and solutions** for the Customer Service Automation line of business. You'll coach leaders and design organizations for maximum impact. This role offers the chance to shape culture and lead change in a **market-disrupting global company**.

You'll deliver and optimize AI-driven applications for enterprise contact centers, implementing solutions like chatbots and knowledge assistants. Your work directly impacts client success by configuring NICE products and ensuring seamless integration. This role combines deep technical challenges with customer-facing consulting.

You'll design **Agentic AI solutions** integrated with CCaaS, CRM, and enterprise platforms. You'll bridge business needs with technical realities, leading pre-sales design and ensuring flawless execution during delivery. This role offers the chance to shape **cutting-edge AI-driven customer experiences**.

You'll serve as a lead-level technical expert driving partner success across implementation, readiness, and product adoption. You will **own advanced technical expertise** and lead cross-partner escalated troubleshooting. This role offers a strategic opportunity to **shape technical standards** and mentor the implementation engineering team.

You'll serve as the primary liaison for **named partner accounts**, driving satisfaction and business growth. You'll collaborate cross-functionally with Sales, Support, and Product to resolve issues and **expand product usage**. This role offers the chance to work with **market-leading CX technology** in a global company.

You'll join a new Manila-based team delivering **high-quality implementations** of Proactive AI agents for global clients. You'll work with EU and US teams to provide **quality assurance, automation, and support**, then lead local APAC delivery. This role offers hands-on experience with **cutting-edge AI SaaS** and collaboration across regions.

You'll partner with Sales, Professional Services, and Development to **design and build customer journeys** for clients using **Proactive AI Agents** platform. You'll support end-to-end delivery and optimization, acting as a **trusted technical contact** for customers.

You'll define end-to-end technical direction for development teams, focusing on **high availability** and **scalability** of cloud-native solutions. Your impact spans architecture, mentoring, and driving innovation for a market-leading SaaS product.

You'll lead the architectural vision for our **AI-driven Conversational Solutions platform**, handling millions of interactions daily. Your core impact will be designing **scalable, resilient architectures** using Python and AWS-native services. You'll champion simplified designs that balance innovation with operational excellence.

You'll operate at the crossroads of AI product strategy, pre-sales, and customer success, working with product and engineering teams to **launch conversational AI agents**. You'll convert business requirements into high-performing AI agents and bridge the gap between technical teams and business stakeholders. This role blends **strategic thinking with hands-on agent design** in a high-visibility environment.

You'll architect **next-generation cloud infrastructure** for NICE's AI-powered platforms, bridging complex engineering requirements with elegant cloud solutions. You'll design complex systems, pioneer DevOps excellence, and set strategic direction for global infrastructure. This role combines deep technical leadership with hands-on prototyping of emerging technologies.

You'll design, build, and deploy **AI-driven customer engagement solutions** using the NICE digital and AI portfolio. You'll have full ownership of the **AI agent lifecycle**, from pilot through launch and refinement. Collaborate directly with decision-makers at leading enterprises to tackle high-priority challenges with **agentic AI**.

You'll own and drive end-to-end internal AI initiatives across NICE, turning AI from experimentation into measurable productivity gains. You'll lead **AI transformation solutions** that automate core processes in IT, HR, Finance, and Sales, partnering with delivery teams and business stakeholders from idea to live, adopted solutions.

You'll join the NICE Actimize Field Marketing team to execute **impactful campaigns** and manage **high-profile events** that drive brand awareness and business growth. You'll collaborate with global teams to deliver measurable results.

You'll act as the bridge between business stakeholders and engineering teams, focusing on **fraud prevention** and **financial crime solutions**. Your work will translate complex requirements into actionable specifications for product delivery. This role offers the chance to impact **scalable product solutions** in a fast-paced environment.

You'll build internal **AI agents** using **Anthropic Claude** and low-code platforms for NICE's AI Center of Excellence. Your work will design end-to-end solution flows and integrate with enterprise systems. This high-impact role accelerates AI adoption across the company.

You'll partner with **GSI partners** and pre-sales teams to design **CXone solutions** for enterprise customers. You will ensure proposed solutions are technically sound and commercially aligned, driving early-stage design and scoping that impacts customer outcomes. This role stands out for its focus on **governing multi-party engagements** at scale.

You'll lead the architectural vision for our digital platform, designing high-traffic, globally distributed systems. Your work will directly impact millions of customer interactions daily, ensuring 99.99% uptime. This is an opportunity to architect **cloud-native SaaS platforms** at scale with **zero-downtime deployments**.

You'll join our Global Cloud Services team driving business transformation and adoption of Actimize financial crime solutions. You'll be instrumental in delivering measurable impact through our Business Consulting methodology. This role centers on end-to-end business development and consultative services.

You'll join NICE Actimize's Global Cloud Services team to drive **business transformation** and **financial crime solutions** for clients. Your work will increase adoption of our technologies and deliver measurable ROI through our Business Consulting methodology, with opportunities to shape go-to-market strategies.

You'll drive and standardize activities across the **CXone Mpower platform** for strategic customer initiatives. You'll serve as a unifying force for complex, cross-organizational efforts, ensuring **on-time delivery** of features. This role offers deep involvement with top-tier customers, product management, and architecture.

You'll own and optimize the partner enablement operating rhythm, ensuring NICE partners are equipped to sell and deliver high-quality implementations. **Drive partner AI readiness** end-to-end, from tiered certification to a champions community. **Build the single readiness dashboard** that gives leadership real-time visibility into partner progress by country, role, and certification.

You'll establish AI governance frameworks and drive adoption of everyday AI tools across the organization. You'll create standards, manage provisioning, and enable employees to use AI responsibly. This role is central to shaping how AI is used internally at a global tech leader.

You'll lead cross-functional programs that build **scalable reporting systems** and **governance frameworks** for a global SaaS leader. Your insights will directly empower leadership to make **data-driven decisions** that accelerate growth.

You'll manage and grow a high-performing team of AI software engineers in the NA AI Services Delivery team. Your core impact will be **owning the successful delivery** of AI software engineering initiatives within scope, timeline, and budget. This role offers the chance to drive **innovative Conversational AI solutions** for customers using cutting-edge technologies.

You'll build **AI-native compliance platforms** for global financial institutions, working on **fraud detection and prevention systems**. You'll use **Claude Code as your primary AI development tool** to accelerate output while maintaining quality.

You'll build **NICE's next-generation Workforce Management platform**—an advanced cloud-native solution with AI-powered capabilities. You'll drive engineering excellence through **AI-augmented workflows** and deliver innovative features directly to customers. This role offers a fast-paced, agentic environment where **experimentation and ownership** are expected.

You'll build end-to-end features across a **Node.js/TypeScript** or Go backend and a **React + TypeScript** frontend, while leveraging AI-assisted development tools like Claude Code and OpenAI Codex to **accelerate the SDLC**. This role is part of a small, elite team within NICE's rapidly growing suite of AI-powered customer experience solutions.

You'll partner with senior management to develop and implement HR strategies for a **global tech company** supporting employees across Europe. You'll drive **organizational design**, **change management**, and **employee engagement** initiatives that impact business results.

You'll lead the development of **channels/adapters** that integrate with third-party platforms like Facebook and WhatsApp for a **comprehensive SaaS contact center solution**. Your work will ensure reliability and scalability for over **200 million daily requests** across 30+ global integrations.

You'll operate at the crossroads of AI product strategy, pre-sales, and customer success, working with Product Managers and Engineers to launch conversational AI agents. You'll convert business requirements into high-performing AI agents and bridge technical teams with stakeholders. Gain expertise in **AI strategy** and **conversational design** at the leading edge of enterprise AI.

You'll lead **large-scale consulting engagements** driving **AI-led CX transformation** for enterprise customers in Australia and APAC. As a trusted advisor, you will ensure **value realization** and measurable ROI from NICE solutions, while aligning with sovereign cloud and regulatory requirements.

You'll design and secure **cloud network architecture** across AWS, Azure, and GCP, collaborating with DevOps to set best practices. You'll serve as a technical lead and escalation point, driving **automation and repeatable design strategies**. This role offers the chance to work with **cutting-edge cloud networking technologies**.

You'll lead a **pre-sales organization** focusing on **Agentic AI and AI-powered CX solutions** across Western & Northern Europe. Your core impact will be shaping how autonomous agents and AI workflows are positioned and delivered to enterprise customers.

You'll architect and deliver **production-ready conversational AI agents** that directly fuel company growth. You'll own the entire AI agent lifecycle from pilot to launch, collaborating with enterprise decision-makers. This role offers **genuine autonomy and end-to-end ownership** across cutting-edge AI agent development.

You'll lead **end-to-end process improvement projects** within the **Global Customer Operations team**, focusing on post-sales units like services and support. You'll drive **data-driven business analysis** and implement best practices to streamline operations.

You'll design and scale high-impact enablement content, including **SCORM-based courses**, video, and interactive assets, driving real performance in the field. Your work will directly improve **seller and partner readiness** through engaging learning experiences. This role blends instructional design, content creation, and **modern AI-driven approaches** to learning.

You'll design **customer experience solutions** across the NICE portfolio, integrating with enterprise platforms like CRM and ERP. Your work will **bridge business needs with technical realities** using AI and automation to meet business goals. This role offers the chance to lead pre-sales teams and ensure flawless execution from sales to delivery.

You'll lead an international team driving **CXone and Digital solutions** into markets, owning presales end-to-end including pipeline and solution strategy. Your impact spans **complex enterprise AI deals** and **partner enablement**, with a focus on innovative contact center technology.

You'll join the CloudOps team running mission-critical public safety platforms on Azure. Your work directly impacts law enforcement agencies worldwide. **You'll shape automation and AI-driven operations** to run cloud at scale.

You'll **lead cross-functional post-sales process initiatives** for a **global software company** using data and AI to drive improvements. Your work will directly enhance operational efficiency across Services, Support, and Business Partner teams.

You'll deliver specialized expertise for **NICE products and services**, implementing and optimizing **AI-driven applications** like chatbots and knowledge assistants for enterprise contact centers. You'll own quality assurance for implementations, driving **defect management and test automation** across global teams.

You'll shape how NiCE's **Agentic AI products** are positioned and brought to market, driving go-to-market strategies and cross-functional initiatives. You'll own messaging, launches, and asset creation while applying an **AI-first mindset** to storytelling and workflows.

You'll own the post-sales customer relationship for **key enterprise clients**, becoming their trusted advocate within NICE CX. Your core impact is ensuring customer success by resolving complex technical issues, driving product adoption, and fostering long-term loyalty. This role stands out by offering **high-touch engagement** with top-tier customers and the opportunity to shape company processes.

You'll **support NYC's 911 logging and recording solution** in a mission-critical public safety environment. Your work will ensure reliable emergency communications and system uptime. This role offers high-impact technical challenges in a fast-paced team.

You'll engage directly with C-suite leaders to define and lead enterprise-wide **AI and agentic transformation programs**. You will drive **measurable business outcomes** across multiple domains, moving fluidly between strategy and execution. This role offers exposure to high-stakes decisions at the intersection of AI, CX, and cloud migration.

You'll lead **cloud product management** for **KYC solutions**, working with cross-functional teams to define requirements and drive delivery. You'll shape strategy for data intelligence and client lifecycle management products.

You'll act as the primary liaison between UK Sovereign technical security teams and customers, ensuring transparency and proactive communication regarding security posture. You'll track vulnerability remediation in POAM format and deliver monthly security status updates. This role offers the chance to **work with cutting-edge security frameworks** in a **dynamic, market-leading company**.

You'll lead the definition and hands-on creation of **AI-native Customer Experience solutions** for NICE's CX platform. Your core impact will be building intelligent systems and working prototypes that shape how AI understands customer interactions and automates outcomes at enterprise scale. This role offers the chance to personally design and validate AI-driven product experiences in a highly collaborative, cross-functional environment.

You'll drive new sales and account expansion by addressing customer technical needs for NICE's cloud-based contact center portfolio. Your impact will be designing **value-driven technical solutions** that meet customer goals. This role offers the chance to work with **AI/GenAI-powered solutions** and mentor the sales team.

You'll design and manage AWS infrastructure and CI/CD pipelines for the Build and Deploy team at NICE. Your core impact will be automating manual processes to improve reliability, security, and speed. This role offers the chance to explore AI in DevOps with no prior AI experience required.

You'll design and maintain the end-user computing architecture with a strong focus on **macOS management using Microsoft Intune**. Your core impact is ensuring a secure, scalable digital workplace across thousands of endpoints. This role offers the chance to work with global IT teams and drive endpoint strategy.

You'll act as a **presales solutions consultant**, engaging with prospects to understand financial crime compliance requirements and demonstrating NICE Actimize's AI-powered case management and fraud detection platform. Your work directly drives revenue and client success. This role offers full training on Actimize's market-leading **financial crime products**.

You'll design, build, and implement **advanced Conversational AI solutions** for enterprise clients, managing high-impact projects from PoC to full deployment. You'll drive **scalable, high-performance implementations** and shape architectural best practices. This role offers the chance to work with cutting-edge AI at a market-leading company.

You'll implement technical aspects of **NICE product deployments** and handle non-standard configuration requests. Your work ensures supportability and delivers preventative actions for customers. This role requires working from a Secure Room near Southampton.

You'll transform legacy documents into **AI-ready structured content** and govern enterprise knowledge assets. Your work directly powers **AI-driven search and agent workflows**, ensuring accuracy and lifecycle management. This role is pivotal for enabling intelligent knowledge use across the organization.

You'll join **NICE** to build and maintain enterprise-scale streaming data platforms using **AWS, Kafka, and OpenSearch**. You will drive real-time analytics and event-driven architectures that power critical business systems.

You'll shape how NiCE's Agentic AI products are positioned and brought to market. You'll drive go-to-market strategies and create compelling narratives that differentiate our products in a **fast-evolving AI landscape**. Working with Product and Marketing teams, you'll ensure **consistent, high-impact messaging** across all channels.

You'll run production environments and build systems to improve reliability for NICE's suite of software solutions. You will **optimize system performance** and **drive automation** to push capabilities forward. This role offers the chance to impact large distributed applications at a global tech leader.

You'll design and guide the implementation of scalable, reliable, and secure **cloud-native software systems**. You'll define end-to-end architecture, evaluate technologies, and mentor engineering teams while aligning with business goals. This role bridges strategy and execution for a **market-leading global company**.

You'll design and develop **large-scale, AWS-based systems** for the global CXone cloud platform. Your work will power **hundreds of enterprise customers** and support **millions of interactions**. You'll collaborate with a high-performing team using agile and AI tools.

You'll **design, build, and maintain high-quality deployment-related software solutions** using AI and .NET. Your core impact is **reducing deployment pain points** and making software releases more robust. This role offers the chance to **collaborate across teams** and provide technical guidance.

You'll partner with senior management to drive HR strategies for a **customer service automation** line of business. You'll lead **organizational design** and **change management** initiatives for a global tech company. This role blends strategic and hands-on HR work with acquisition integration.

You'll design and evolve **AWS platform foundations** that product engineering teams rely on to run services safely and efficiently. Your core impact will be building automation to reduce toil long-term. This role stands out as a builder/owner position, not a ticket-queue operations job.

You'll design and develop **large-scale cloud-native systems** for the global NICE CXone platform, leveraging **AI-augmented development** with tools like Claude Code and GitHub Copilot. You'll own end-to-end delivery in a fast-paced, cloud-first environment.

You'll design and build **Agentic AI proofs of concept** for customers across the APAC region, leveraging **large language models** and agent frameworks. Your work will translate complex AI capabilities into tangible business value. This role combines cutting-edge AI development with customer-facing technical delivery.

You'll serve as the primary technical advocate for **enterprise accounts**, ensuring successful adoption and ROI of NICE's products. You'll collaborate with Sales and Engineering to drive customer success and **resolve complex challenges**. This role offers exposure to cutting-edge AI and cloud technologies in a market-leading company.

You'll **own NICE's AI adoption agenda** internally, from identifying use cases to driving deployment while partnering closely with the CIO and functional VPs. You'll sit on the demand side, translating business priorities into the technical roadmap and making the ROI case to the CFO. This is a **senior operator role** that crosses from strategy into execution.

You'll work closely with Sales on discovery calls, technical deep dives, demos, and POCs for **AI-powered customer service automation**. You will lead discovery and solutioning to uncover pain points and **bridge technology with business value**.

You'll design and implement advanced **Conversational AI solutions** for enterprise clients. You'll drive projects from pilot to full implementation, ensuring scalable performance. This role offers the chance to shape **architectural best practices** and deliver **technical training** to empower customers.

You'll define and evolve the technical direction of **client-facing products** and **internal platforms**, architecting scalable, cloud-native, API-first systems. Your leadership will guide teams in building **reliable, high-performance distributed systems** and integrating AI-driven engineering practices.

You'll manage and enhance the **Salesforce.com platform** for a global market leader, overseeing CRM and third-party applications. Your work will drive complex projects and provide technical expertise. You'll collaborate with sales, marketing, service, and operations teams in a hybrid work environment.

You'll design and develop engaging eLearning content for product training on the NICE CXone platform. You'll collaborate with global SMEs to create courses that build product knowledge and practical skills. Leveraging **AI tools** and **authoring tools like Articulate Storyline**, you'll produce high-quality learning experiences.

You'll **own and evolve CI/CD pipelines and cloud infrastructure** for NICE's CXone analytics and AI services. Your core impact is ensuring **high availability, security, and cost efficiency** across AWS environments. This role stands out by offering **cutting-edge AI-driven automation** in a globally impactful SaaS platform.

You'll serve as a technical leader bridging high-level strategy and hands-on execution, managing architectural subdomains within a large-scale platform. You'll make high-stakes decisions and drive **AI-first transformation** across the organization. This role offers the chance to shape **multi-tenant cloud solutions** and influence engineering teams.

You'll own and execute the highest-priority strategic programs at NICE that cut across functions and carry CEO/COO-level visibility. You'll take ambiguous mandates from leadership, **structure them into clear workplans**, and drive cross-functional outcomes. This is an internal consulting role tackling diverse problems—from org design to M&A integration.

You'll drive and standardize activities across the **CX AI platform** for strategic customer initiatives. Your work directly impacts product delivery through **governance, consensus building, and planning** across cross-functional teams.

You'll **lead compliance projects** from initiation to delivery, ensuring adherence to scope, timelines, and regulatory expectations. Your core impact will be **coordinating cross-functional teams** including Product, R&D, Operations, and Implementation. This role offers the opportunity to **drive SaaS and cloud solution migrations** in a fast-paced, market-leading company.

You'll join NICE's professional services team as a **Quality Assurance and Automation** expert, delivering **AI-powered contact center solutions** to global clients. Your core impact will be owning QA for proactive AI implementations, from test planning to defect management, ensuring high-quality deployments across distributed teams.

You'll lead the design and evolution of **large-scale cloud infrastructure** on AWS and Azure, ensuring high availability, security, and cost efficiency. You'll drive **Infrastructure as Code strategy** and mentor engineers across teams. This role offers the chance to shape DevOps best practices in a **market-leading cloud customer experience platform**.

You'll implement **Actimize financial crime prevention solutions** for leading banks, working on AML, fraud, and trading compliance. You'll **collaborate with global teams** to deliver enterprise-grade solutions that fight financial crime.

You'll lead the Cloud Analytics Infrastructure group, building modern cloud architectures and orchestrating AI agents to deliver innovative features. Your core impact will be driving engineering excellence through AI-augmented workflows in a fast-paced, agentic environment. This role offers the opportunity to influence the future of **AI-assisted development** and **autonomous agents** across engineering teams.

You'll act as the **primary point of contact** for enterprise accounts, driving **customer success** through proactive support and strategic guidance. You'll resolve complex technical issues, build strong relationships, and champion the customer within NICE. This role offers the opportunity to **shape customer outcomes** and grow your expertise in the contact center industry.

You'll deliver **white-glove VIP support** to executive leadership, ensuring a seamless technology experience. You'll act as the **face of IT**, proactively resolving issues and maintaining professionalism. This high-visibility role combines deep technical skills with outstanding communication.

You'll join the **presales team** to deliver **product demonstrations** and **technical deep dives** for enterprise customers in the DACH and France region, driving growth through compelling presentations of NICE Cognigy's AI platform.

You'll develop and maintain tests for the **NICE CXone software platform**, covering all tiers of the technology. Your work ensures high-quality releases through **test automation, code reviews, and defect resolution**. This role offers the chance to impact a market-leading cloud platform used by 85 of the Fortune 100.

You'll implement and deliver AI-driven and Conversational AI solutions within the **NICE CXone ecosystem**. You'll configure bot behaviors, build integrations using **APIs and modern web technologies**, and ensure high-quality project execution. This role offers the chance to work on cutting-edge **AI and customer experience** products for a global market leader.