Jobs at ShipBob, Inc.

You'll lead **Merchant Operations** for ShipBob's India team, overseeing support via email, chat, and phone. Your impact will drive **continuous improvement** in merchant experience and scale global operations. This role offers **strategic leadership** in a high-growth environment.

You'll operate **forklifts** and other **industrial vehicles** to move packages and materials around our warehouse facilities. You'll ensure efficiency and safety while loading, unloading, and transporting stock. This role is key to maintaining smooth operations in a fast-paced fulfillment environment.

As a Senior Manager at ShipBob, you'll lead client acquisition efforts, drive measurable results, and collaborate with cross-functional teams to grow the business. You'll tackle real problems and create solutions that impact merchants and your own professional growth.

You will work as part of a team to ensure accurate and timely order fulfillment for ShipBob's merchants, contributing to a high-performance culture with clear goals and shared accountability.

You will manage a portfolio of medium merchants, understand their strategic needs, and deliver value to facilitate their growth and success within a high-performance culture.

You will work as part of a team to deliver an excellent customer experience. This role offers career growth opportunities in a fast-paced environment, reporting to the Area Manager.

You will join the Identity and Access Management (IAM) team as a hands-on individual contributor, solving real problems and driving results that directly impact ShipBob, its merchants, and your own professional growth.

You'll operate forklifts and other machinery to move materials in a **fast-paced fulfillment center** for ShipBob's ecommerce clients. Your work ensures products are handled safely and efficiently, directly impacting **order accuracy** and **supply chain speed**. This role offers **paid overtime** and a clear pay progression program.

You'll drive **complex API integration initiatives** for a **leading fulfillment platform**, mentoring junior team members and shaping technical strategy. You'll own cross-functional alignment on integration priorities with Sales, Partnerships, Engineering, and Product. This highly influential IC role sets the technical bar for the entire team.

You'll assess technology needs and implement solutions for **end user computing infrastructure** in a remote-first, cloud-first environment at ShipBob. Your core impact will be **driving automation and improving IT support** across the organization. This role stands out with **exposure to cutting-edge cloud and MDM technologies**.

You'll **manage a team of 50+ warehouse associates** in a B2B fulfillment center, driving operational excellence and safety. You'll **own key metrics** like UPH and on-time shipping to meet client SLAs. This role offers **hands-on leadership experience** in a fast-growing ecommerce logistics company.

You'll **manage ShipBob's most strategic merchant partnerships**, blending on-site fulfillment expertise with executive-level relationship management. You'll **drive expansion outcomes** and **build success frameworks** that align operational performance with strategic growth goals.

You'll **embed directly within the People team** at ShipBob, a global logistics technology company. You'll spend your first 60 days **listening, mapping, and diagnosing HR workflows**, then **build and deploy AI-assisted automations** in production. This role offers a chance to transform HR operations responsibly.

You'll act as program lead for ShipBob's top enterprise merchants, ensuring operational performance aligns with strategic growth goals. Your core impact is building robust success frameworks and resolving escalations. This role stands out by blending on-site fulfillment expertise with executive-level relationship management. **Grow with an Ownership Mindset** and **Collaborate with Peers and Leaders Alike**.

You'll act as program lead for top merchants, building success frameworks at the intersection of account management, operations, and program leadership. You'll be a trusted advisor to executive stakeholders, ensuring visibility into performance and growth opportunities. This role blends **on-site fulfillment expertise** with **executive-level relationship management**.

You'll manage and scale ShipBob's most strategic merchant partnerships, blending on-site fulfillment expertise with executive-level relationship management. You'll build success frameworks that align operational performance with strategic growth goals. This role reports to the Director, Merchant Success.

You'll work in a **fast-paced fulfillment center** as part of a **high-performance team**, owning tasks in receiving, picking, or packing. Your work directly impacts **customer satisfaction** and keeps operations running smoothly. This role offers **career growth opportunities** in a rapidly expanding company.

You'll **lead the global enablement strategy** for **sales, merchant success, and revenue-driving teams** at ShipBob, a high-growth logistics platform. You'll build scalable programs that **reduce ramp time and increase productivity** across the organization.

You'll build and manage partnerships with merchants to drive their growth and success. As a key member of ShipBob's Merchant Success team, your core impact is **consulting on merchant needs**, **driving adoption of key features**, and **managing risk** to ensure positive business outcomes. This role offers the chance to work with a **leading fulfillment platform** and collaborate cross-departmentally.

You'll manage and coach a frontline merchant operations team, ensuring SLA commitments and SOP adherence. Your core impact is driving team performance against KPIs and serving as the primary escalation point. This role offers **ownership of team metrics** and **cross-functional collaboration** in a **high-growth fulfillment platform**.

You'll **manage and develop a team of 50+ warehouse associates** at ShipBob's fulfillment center, driving process improvement and operational metrics. You'll **own KPIs like UPH and injury rate** while fostering employee engagement. **This role offers exposure across departments** to contribute to operational excellence.

You'll support the design, delivery, and improvement of training programs at ShipBob. You'll help build a strong learning culture and ensure accurate training records. This remote role offers the chance to work with a leading fulfillment platform.

You'll oversee the development and support of partner fulfillment centers to ensure they meet performance standards. You'll manage new site startups, including project management, systems training, and equipment setup, and build solid partnerships to facilitate success. **This role requires on-site presence near Bolingbrook, IL** and **involves weekend work as needed**.

You'll join a team dedicated to delivering an incredible customer experience through accurate receiving, picking, and packing. Your core impact will be **ensuring products flow smoothly** through the warehouse for **timely and error-free shipments**. This role stands out for its **strong career growth opportunities** in a fast-growing company.

You'll work on a warehouse team handling receiving, picking, or packing for ShipBob's fulfillment operations. Your work ensures customer orders are shipped accurately and on time, with **opportunity for career growth** and **conversion to full-time employee**.

You'll work as part of a team to **receive, pick, and pack inventory** for ecommerce orders. You'll ensure accuracy and quality in a **fast-paced fulfillment warehouse**. This role offers a path to full-time employment with growth opportunities.

You'll investigate inventory discrepancies, perform cycle counts, and reconcile variances to ensure accurate inventory. Your work directly supports order fulfillment and client satisfaction. This role offers hands-on impact in a fast-growing fulfillment platform.

You'll oversee all HR practices at ShipBob, implementing policies and supporting fulfillment and operations teams. Your work will ensure a smooth onboarding/offboarding process and drive employee engagement. This role stands out for its direct impact on a high-performance culture in a fast-paced logistics environment.

You'll join a **warehouse team** at **ShipBob** to handle receiving, picking, or packing inventory for ecommerce fulfillment. You'll ensure products are **stored and shipped accurately** while contributing to a high-performance culture. This role offers **career growth** in a rapidly growing startup.

You'll **lead a team of warehouse associates** in a fulfillment center, driving **process improvement and operational excellence**. Your core impact will be achieving key metrics like UPH and on-time shipping.

You'll work within a **fast-paced fulfillment center** team to **pick, pack, and receive** inventory for ecommerce orders. Your work ensures **accurate and timely shipments** to customers, directly impacting merchant satisfaction. This role offers a clear path to full-time employment and growth within a high-performance culture.

You'll monitor inbound/receiving activities at regional receiving HUBs, resolving merchant requests around WRO and URO issues. Your work directly impacts client experience and operational scalability. This role offers the chance to **collaborate with onsite partners** and drive **continuous improvement** in a fast-paced fulfillment environment.

You'll drive **day-to-day carrier coordination** and **pickup execution** across ShipBob's final mile network, partnering with fulfillment centers and carriers to ensure freight moves reliably. This role is critical for sustaining service reliability and quality in a high-performance culture.

You'll **lead a team of 30+ warehouse associates** in a high-volume fulfillment center, driving operational excellence and process improvement. Your focus will be on achieving key metrics like UPH, OPH, and on-time shipping while fostering a safe, engaging work environment. This role offers exposure across departments and shifts to grow your leadership skills.

You'll lead global **Control Tower and Merchant Operations** teams, driving **AI-driven automation** to scale logistics infrastructure. This role offers high impact in a fast-growing e-commerce environment.

You'll **expand and optimize ShipBob's fulfillment network** through strategic real estate and partnerships. You'll be at the center of structuring high-value transactions that support company growth and merchant needs. This role offers **direct impact on operator profitability** and global expansion efforts.

You'll manage **carrier relationships and partnerships** for all cross-border modes at ShipBob, ensuring efficient package flow and on-time deliveries. You'll act as a subject matter expert on cross-border compliance and educate internal teams. This role offers **high visibility** and the chance to **impact customer experience** directly.

You'll lead merchant onboarding at ShipBob, guiding them to **configure and optimize software and fulfillment services**. Your core impact is ensuring seamless implementation through **project management and training**, driving long-term merchant success. This role offers remote flexibility with up to 20% travel.