Senior Full Stack Engineer
You'll join the Supervisor Suite team to build conversational intelligence and LLM-powered evaluation tools for PolyAI's customer service agents. You'll own features end-to-end, from product direction to implementation, **seeing real customers light up** when they use what you've built. Because we're scaling fast, you'll **evolve products and architecture in real-time** as data volumes grow.
Senior|Full-time|AI customer service
You'll design and implement conversational AI agents for global brands using **Agent Studio** and **Python**, ensuring natural customer interactions. You'll own projects end-to-end, focusing on metrics and continuous improvement. This role is ideal for **new graduates** starting their career.
Junior|Full-time|Enterprise AI / Conversational AI
Senior Agent Design Engineer
United States
You'll lead a multidisciplinary team of Agent Designers and Agent Design Engineers at the intersection of conversation design and technical implementation. You'll own the **quality of conversational experiences** across AI agents, ensuring they feel intuitive and human. This role uniquely blends **hands-on technical contribution** with **team leadership**, driving forward agentic AI workflows.
Senior Software Quality Engineer
You'll architect automation frameworks and define quality strategy across pods at PolyAI, building AI-augmented testing practices. You'll **engineer quality into the product lifecycle** and influence technical decisions to champion a **culture of continuous improvement**. This role blends engineering craft, strategy, and experience-driven quality.
Senior|Full-time|Software
Staff Product Designer
United Kingdom
You'll shape the end-to-end experience across PolyAI's **Agent Studio platform** — from landing and building to supervising and multi-channel interactions. Your work will drive design vision for foundational tooling and supervisor interfaces, maximizing impact across the organization.
Hybrid|Senior|Full-time|Ai-ml
Senior Social Media & Communications Manager
United States
You'll own PolyAI's social media strategy and day-to-day execution across earned, owned, and paid channels. You'll drive a consistent corporate narrative, elevate executive thought leadership, and build an employee advocacy program. This role sits inside Comms and works closely with PR, Brand, Content, and Product Marketing to **turn launches** and **customer moments** into high-impact social content.
Senior Social Media & Communications Manager
United Kingdom
You'll own **PolyAI's social media strategy** and drive a consistent corporate narrative, working closely with PR, Brand, and Product Marketing. Your core impact is turning launches and customer moments into **owned, earned, and paid social** that lands with enterprise buyers and developers. This role stands out for its emphasis on **AI fluency** and building automation to scale output beyond a single headcount.
Lead Product Marketing Manager
New York, New York, United States
You'll own product-to-market end-to-end for **PolyAI's conversational AI platform**, positioning launches, sales narratives, and competitive POV. You'll partner with Product, Engineering, and Sales to **automate GTM artifacts** and build reusable agent workflows. This role is AI-first—you'll prototype, build, and publish with AI tools every day.
Head of Growth
New York, New York, United States
You'll lead **PolyAI's growth strategy** across web, paid media, demand generation, and lifecycle, turning company strategy into pipeline and revenue. As a senior leadership role reporting to the CMO, you'll build and scale a high-performing growth engine, hire and develop the team, and establish rigorous operating cadences. This is a hands-on building role in a fast-paced AI startup, where you'll ship **AI agents and automations** into your own workflow and set the foundation for scalable growth.
Hybrid|Lead|Full-time|Ai-ml
Forward Deployed AI Engineer
You'll join the AI Deployment team to deploy **voice AI solutions** for enterprise clients, serving as the primary technical liaison. You'll rapidly implement and optimize **conversational AI systems**, ensuring measurable success and customer satisfaction. This role blends **technical innovation** with impactful client interaction.
Partner & GTM Enablement Program Manager
You'll own enablement programs that keep partners and internal GTM teams equipped to sell effectively in a **B2B SaaS** environment. Your core impact will be building and scaling partner enablement across Channel, Alliances, and GSI motions while also maintaining foundational **onboarding and playbook programs**. You'll operate at the intersection of partner-facing and internal enablement, leveraging overlap to build scalable, repeatable programs.
Forward Deployed AI Engineer - Vancouver
Vancouver, British Columbia, Canada
You'll lead **hands-on deployment of conversational AI systems** for enterprise clients, **designing reliable solutions** integrated with telephony and backend infrastructure. Your work directly shapes **AI-powered customer experiences** across tens of thousands of daily interactions.
Forward Deployed AI Engineer
You'll lead the hands-on deployment of **conversational AI systems** for enterprise clients, ensuring solutions are production-ready and aligned with real business workflows. You'll serve as the primary technical liaison, collaborating closely with clients to drive measurable success. This role offers a unique blend of technical innovation and impactful client interaction, shaping the future of AI-powered customer experiences.
Mid|Full-time|AI voice assistants
Senior Channel Solutions Consultant
You'll support Channel Account Managers by engaging, educating, and enabling Channel Partners to successfully position and deliver **PolyAI's voice assistant solutions**. You'll drive partner enablement and **lead discovery sessions** to identify expansion opportunities. This role offers the chance to shape the channel strategy for a **rapidly growing AI company**.
Senior|Full-time|Conversational AI
Developer Relations Manager
You'll define the strategy and lead the developer ecosystem for our new Developer Platform, creating world-class technical content and nurturing a vibrant community of AI builders. You'll act as the primary advocate for external developers integrating with our APIs and agent-building tools. This role is pivotal in establishing PolyAI as the premier destination for **Conversational AI developers** and **driving platform adoption**.
Hybrid|Senior|Full-time|Ai-ml
You'll design, deploy, and manage scalable cloud infrastructure at PolyAI, a conversational AI company serving top global brands. You'll improve developer experience and define technical standards while automating operations with Terraform. This role stands out for its impact across a rapidly scaling platform.