You will design and build the core intelligence layer of our AI agents—retrieval systems, tool-calling pipelines, voice integrations, and agentic reasoning capabilities—turning the latest research into production features that enterprise customers rely on daily. You'll use AI-native development tools to accelerate your work and ship at scale.
Senior|Full-time|AI / Customer Experience
You will own the technical sales cycle, from discovery through solution design to close, turning complex customer problems into confident reasons to choose Sendbird. You'll thrive at the intersection of technical depth and business impact, using AI natively to move faster and do more than a traditional SE could.
Mid|Full-time|AI, customer experience, communications platform
Enterprise Security Engineer
As an Enterprise Security Engineer at Sendbird, you will design, implement, and operate security controls across endpoints, identity systems, and cloud services to ensure a secure and productive environment for all employees. You will work closely with IT and engineering teams to embed a "Secure by Default" culture throughout the organization.
Hybrid|Mid|Full-time|Communication API and AI
AI Agent Engineer, Intern
As an AI Agent Engineering Intern, you will collaborate with engineering and product teams to build, integrate, and deploy intelligent AI agents using modern web frameworks, LLM APIs, and tooling pipelines. You'll gain hands-on experience from prototyping to production, working on real customer use cases.
Hybrid|Intern|Internship|Software Development / AI
Software Engineer, AI Agent
You will own end-to-end delivery of core AI agent capabilities, from architecture to production, driving excellence across orchestration, prompt engineering, and platform scalability. You'll mentor engineers and set the standard for AI-native development, working with a team that moves fast and uses AI to ship at a surprising pace.
Mid|Full-time|AI/ML - Customer Experience
Enterprise Security Engineer
You'll own enterprise security across endpoints, identity, cloud services, and SaaS applications for a globally distributed team. You'll work directly with IT and Engineering, using AI-powered tooling to automate repetitive tasks and build secure-by-default systems that don't slow down the business.
Mid|Full-time|Artificial Intelligence / Customer Experience
Head of Information Security
You will lead Sendbird's comprehensive information security programs, manage compliance frameworks (SOC 2, HIPAA, ISO 27001, ISO 42001), and partner with engineering to embed security into our AI-first platform. This hands-on role reports to the CFO and owns global IT Operations, incident response, and building a security culture that scales with our growth.
Director|Full-time|Cloud communications, AI
You will own the product strategy for an AI Agent for Customer Service platform, leading a Seoul-based PM team and partnering with Engineering, Design, and Go-to-Market. You'll balance long-term platform bets with near-term enterprise needs, architecting production-grade capabilities like trust, safety, and observability.
Director|Full-time|Enterprise AI / Customer Experience
Product Marketing Manager (AI-First, Full-Stack)
In this role, you will own the full marketing journey for Delight.ai's AI-powered customer experience platform—from customer insights and product positioning to storytelling and distribution. You'll work across traditional silos, using AI tools to move fast and punch above your weight, shaping narratives that resonate with enterprise buyers.
Senior|Full-time|B2B SaaS / Enterprise Software
Forward Deployed Product Manager, Intern
Seoul, South Korea
You'll support Forward Deployed PMs diagnosing client problems and translating them into actionable product requirements. You'll conduct market, user, and competitive research to sharpen the **AI Agent's positioning** and define a clear PRD. This internship puts you at the edge of the pipeline where **AI products meet real customers**.
Hybrid|Intern|Internship|Ai-ml
Head of Strategic Partnerships & AI Ecosystem
California, United States
You'll own **Delight.ai's full ISV and hyperscaler ecosystem strategy**, building the commercial engine that makes partnerships a measurable revenue driver. Your core impact will be **securing strategic positions inside GenAI platforms** like OpenAI, Anthropic, and Google, and executing **co-sell motions with AWS** to compound competitive advantage.
Content Marketing Manager
You will own Delight.ai's organic growth strategy and execution, making the company discoverable wherever buyers research and turning discoverability into pipeline. This hands-on role involves building the content engine, SEO and AEO/GEO strategy, and measurement framework to make organic the highest-performing growth channel.
Mid|Full-time|SaaS / AI customer experience
You'll create clear, concise documentation and UX copy for Sendbird's AI-powered customer experience platform. Your work will directly impact developer experience and help build the AI workforce of tomorrow. You'll collaborate cross-functionally and use **AI tools** to accelerate your writing workflow.
Digital Marketing Manager, APAC
You'll own **digital demand generation** for Korea, executing paid media, email, and webinars. Your core impact is driving **pipeline growth** for the APAC region. This role sits at the center of building a **new AI category** on enterprise-scale infrastructure.
Hybrid|Senior|Full-time|Software