Careers | NymbusNymbus ConnectNymbus SMBNymbus ConnectLaunch SMB

As an AI-native software engineer, you will build and ship production features across backend, frontend, and AI-enabled workflows, collaborating with senior engineers to turn ambiguous problems into scalable solutions.

You'll join our **Digital Support Team** to handle customer inquiries and **review account applications** for Launch clients. You'll ensure **seamless one-touch resolution** for banking customers via phone and digital channels.

You'll monitor **real-time transaction data** across platforms like Lithic and Fiserv to detect suspicious patterns. You'll conduct thorough **fraud investigations**, classify cases, and make sound dispute decisions. This role offers a chance to work remotely-first with **cutting-edge fintech solutions**.

You'll serve as the **primary technical advisor** for enterprise fintech clients, driving AI-native success strategies. You'll own **technical success strategy** for a portfolio of strategic accounts, bridging banking technology, engineering, and applied AI. **This role combines deep technical credibility with executive communication** in a remote-first environment.

You'll operate at the intersection of business, data, and AI to solve complex problems and drive measurable outcomes. You'll partner with functional leaders to bring **analytical rigor** and **AI-enabled solutions** to high-impact decisions. This hands-on role designs, prototypes, and deploys AI-driven approaches that improve efficiency and business performance.

You will lead and evolve Nymbus's enterprise security program in a fast-paced fintech environment serving regulated banks and credit unions. This strategic, hands-on role requires you to drive security maturity, ensure regulatory compliance (NIST, FFIEC, PCI, SOC), and partner with technology and product leaders to balance innovation with risk management.

You'll work at the intersection of business, data, and AI, partnering with functional leaders to design and deploy **AI-enabled solutions** that drive measurable outcomes. You'll break down ambiguous problems into clear analytical frameworks and build **reusable tools and workflows** that improve efficiency and scalability across teams. This role is hands-on, focusing on real-world impact rather than theory.

You'll lead **complex fintech implementations** while helping build **AI-native delivery workflows** as part of Project Firehorse. Your core impact is owning end-to-end delivery across multiple concurrent programs and automating manual coordination. This role stands out for its dual focus on delivery leadership and AI innovation.

You'll support **launch clients** by monitoring and approving account applications and resolving customer issues. Your work ensures a **seamless one-touch resolution** for every customer. This role offers **full remote flexibility** within a supportive team environment.

You'll own the full post-acquisition **member lifecycle strategy** for Nymbus Labs clients, driving activation, engagement, cross-sell, and retention. You'll **build and execute campaigns** across email, push, and SMS, and partner with cross-functional teams to **optimize member lifetime value**. This role offers the chance to shape lifecycle marketing in a fast-growing fintech company.

You'll **support Agile delivery teams** at a fintech leader, ensuring clarity and predictability in execution. Your core impact is reinforcing Agile discipline and improving visibility into work in progress. This role stands out for building strong delivery fundamentals in a **remote-first, AI-first** environment.

You'll join the Risk Compliance team to detect and investigate suspicious activity across multiple client financial institutions. You'll be responsible for monitoring transactions, analyzing fraud patterns, and escalating cases. This role offers exposure to diverse fraud programs and the ability to connect cross-client patterns.

You'll provide **front-line support** to consumer and business banking customers in a **high-volume Contact Center** environment. Your core impact is delivering exceptional service through inbound calls, chats, and secure messages while ensuring compliance and one-touch resolution.

You'll lead a team of Release Coordinators in planning and overseeing software releases for a remote-first fintech company. Your core impact is ensuring **reliable, efficient release cycles** that minimize end-user risk while leveraging **AI-assisted tools** to accelerate workflows and surface issues early.

You'll be the first line of technical support for internal teams and external clients, troubleshooting and resolving software issues. Your work ensures seamless collaboration between engineers and users, directly impacting product stability. You'll join a **remote-first fintech** team driving innovation in **modern core banking**.