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In this role, you will partner with account executives to close new deals and expand relationships with manufacturing customers in Japan. You'll demonstrate RELEX software, consult on supply chain process design, and help customers understand the business value of the solution, all while building confidence in your team's ability to deliver.

As an Application Support Specialist, you'll provide second-line technical support for RELEX customers, troubleshooting complex issues in production environments, maintaining SaaS platforms, and mentoring first-level support staff. You'll work with a global team to ensure high availability and customer satisfaction.

As the first Forward Deployed Engineer in the US, you will be the technical face of RELEX Fresh to US grocery retailers. You will own AI deployments from pre-sales to production, working directly with customers to ensure measurable business outcomes.

You will support project operations and strategic customer engagements across the Americas, handling project setup, financial tracking, invoicing, and resource coordination while also managing select customer accounts. Your work ensures smooth project execution and helps improve processes.

You will own the design, development, and evolution of data pipelines powering business-critical pricing and promotion systems. You'll build cloud-native tools on Google Cloud Platform that help businesses make smarter pricing decisions, working with large-scale data processing pipelines in Golang and intuitive TypeScript/React user interfaces.

You'll deliver **software implementation projects** for pricing and promotion planning, configuring the **RELEX platform** for customer needs. You'll build analytical queries on large retail datasets and collaborate with product teams to **unlock business value** through insights.

You'll deliver **software implementation projects** for **pricing and promotion planning**, configuring the RELEX platform to solve customer-specific challenges. Your work directly enables **large-scale retail optimization** through analytics and product expertise.

You'll design and manage **enterprise-wide learning experiences** at RELEX, partnering with teams to align **Core Skills, inclusion, and culture**. This role bridges strategy and execution to shape how we learn and grow together.

You'll lead **software implementation projects** for a **unified supply chain planning platform**, managing project teams and customer relationships. Your impact: ensuring customers get measurable value from the RELEX implementation and driving project profitability. This role offers a **flat hierarchy** and a culture of ownership.

You'll own the production lifecycle of deployed AI capability for RELEX's Sales division, ensuring **release readiness** as underlying platforms evolve. You'll deliver hands-on builds across the stack, from **Claude skills authoring** to **Agentforce configuration**, and drive adoption through field feedback loops and impact measurement. This role uniquely combines technical execution with strategic partnership across Sales, Marketing Ops, and Customer Success.

You'll define the 'what' and 'why' for RELEX's **Assortment domain** as an end-to-end business process within merchandising strategy, driving **ARR growth and retention**. Your problem definition will enable **high-autonomy engineering teams** while aligning with other Product Strategy Directors for a coherent merchandising vision.

You will develop, run, and optimize paid search and social campaigns while embedding GTM engineering and AI tooling to identify, engage, and convert key contacts from target account lists. You will build a GTM intelligence layer for mid- and bottom-of-funnel conversion, using data analytics, automation, and AI-driven enrichment to ensure the right message reaches the right personas at the right time.