Zwift

You'll serve as the **frontline representative** for complex troubleshooting, independently resolving customer issues for **Zwift products**. You'll drive improvements by identifying recurring issues and collaborating with **BPO partners** to enhance team capabilities. This role is best for someone who thrives in a highly autonomous environment with a customer-first mindset.

You'll work on Zwift's mobile app, Zwift Companion, delivering high-quality features for iOS and Android. You'll drive **technical solutions** for features of moderate-to-high complexity and influence cross-team technical direction. This role offers the chance to work with **Kotlin Multiplatform** and contribute to a vibrant fitness community.

You'll work at the heart of Zwift's custom game platform, building and optimizing game systems across iOS, Windows, Android, Mac, and Apple TV. Your core impact will be ensuring a smooth, stable experience for millions of users through **high-quality C++ development** and **performance optimization**. This role stands out for its opportunity to shape the technical foundation of a leading fitness gaming platform.

You'll work at the heart of our game engine, owning core game systems and graphics/rendering for **Zwift** across iOS, Windows, Android, Mac, and Apple TV. Your work will drive **performance optimization** and **compatibility** for millions of users worldwide.

You'll be the frontline representative for **complex troubleshooting** of Zwift products, independently managing customer issues. You'll build rapport and drive solutions while identifying trends to **improve support processes**. This role offers deep exposure to cycling tech and cross-functional collaboration.

You'll ensure test coverage across Zwift's family of software products, developing test plans and driving end-to-end testing. Your work will help **define future QA methods and tools** while collaborating with cross-functional teams. This role offers the chance to influence quality on a **globally used fitness platform**.

You'll partner with the Community Support team to **design and launch tools** that serve over one million active Zwifters worldwide. You'll work across product, engineering, and infrastructure teams to deliver **end-to-end technical solutions** that improve the customer experience. This role offers the chance to **explore AI, ML, and LLMs** for community support applications.

You'll drive **regional marketing programs** for retail partners and local communities, helping bring Zwift to life through events and in-store experiences. You'll serve as a key point of contact for Zwift Ready brands and support grassroots activations across the APAC region. This role combines strategy with hands-on execution in a dynamic, cross-functional environment.