Director of Talent
San Francisco, California, United States
You'll lead **recruiting** for a high-growth **AI voice platform** at scale. Your core impact is building a best-in-class in-house talent function that reduces agency spend while improving quality. This role offers direct ownership of the hiring plan across Engineering, Product, and GTM with a strong equity package.
Hybrid|Senior|Full-time|Ai-ml
You'll partner with customers to design and deploy **scalable AI agent architectures** using Vapi's platform. You'll own end-to-end technical design for **complex enterprise integrations**. This role sits at the intersection of engineering, product, and customer success.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, Backend
You'll join a fast-growing team building the next-generation voice agent platform. You'll own end-to-end large projects like WhatsApp voice agents and design APIs that delight customers. This role offers generational impact and a culture of ownership.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, DevOps
San Francisco, California, United States
You'll own progressive delivery and GitOps across multiple clusters at Vapi, a **Voice AI platform** that processes **1 billion calls**. Your success is measured by how fast every other team ships safely, and you'll treat internal engineers as customers with **SLAs and feedback loops**.
Hybrid|Senior|Full-time|Ai-ml
Office & Recruiting Ops Manager
San Francisco, California, United States
You'll own the **physical workplace** and **candidate experience** at a fast-growing voice AI startup. You'll keep office operations seamless and recruiting logistics running smoothly, serving as the central connector across vendors, facilities, and hiring. This role offers **high impact** in a collaborative, high-growth environment.
Hybrid|Mid|Full-time|Ai-ml
Account Based Marketing
San Francisco, California, United States
You'll build and own the **ABM program** end-to-end at Vapi, a **voice AI platform** that is transforming customer service. You'll drive pipeline from named accounts by activating **intent data** and orchestrating personalized multi-channel campaigns.
Hybrid|Mid|Full-time|Ai-ml
VP of Customer Engagement
You'll lead Vapi's full customer lifecycle, turning engagement into a primary growth engine. You'll oversee a multi-disciplinary org of Agent Strategists, Engineers, and Support. This role offers ownership of **voice AI** as humanity's default interface.
Hybrid|Director|Full-time|Ai-ml
Product Manager - Enterprise & Governance Agents
You'll define the trust infrastructure for voice AI, enabling regulated businesses to deploy agents in production. You'll own the enterprise roadmap and ship features that unblock high-stakes customer deployments. This role shapes the governance layer—guardrails, audit trails, compliance—for a platform used by 700k+ developers.
Hybrid|Lead|Full-time|Ai-ml
You'll own and execute the recruiting strategy to scale Vapi from 50 to 100+ employees, partnering closely with founders and engineering leadership. You'll drive **top-of-funnel sourcing** for Engineering and Product roles and **refine interview processes** using data. This is a hands-on leadership role with real ownership.
Hybrid|Mid|Full-time|Ai-ml
GTM Engineer
San Francisco, California, United States
You'll build the systems that find, enrich, and convert the right developers and businesses for Vapi's **voice AI platform**. You'll own enrichment workflows, intent-driven campaigns, and act as the **connective tissue** between Marketing, Sales, and Data. This role offers a chance to shape the GTM motion at a **fast-growing AI company** backed by top investors.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, DevSecOps
San Francisco, California, United States
You'll build and harden Vapi's security posture as we scale upmarket. You'll **shift security left**, catch regressions during code review and CI, and **own the compliance roadmap** end-to-end. You'll partner deeply with Engineering, InfoSec, and GTM to give enterprise customers confidence.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, Core Backend
San Francisco, California, United States
You'll join the Core Engineering team at Vapi, building the platform for deploying voice agents that resolve calls in minutes. You'll own pipeline stability and pluggability for the StreamModule pipeline, ensuring **real-time backpressure** and **event-driven OTEL tracing** are hardened. This role offers a chance to consolidate BullMQ into Kafka and work on systems that handle **1 billion calls**.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, Core Backend
San Francisco, California, United States
You'll build real-time voice AI pipeline infrastructure at Vapi, a platform that deploys conversational voice agents for businesses. You'll own the **StreamModule pipeline stability** and **provider abstraction layer**, consolidating BullMQ into Kafka and harden the system. This role is critical for reducing latency on live phone calls.
Hybrid|Senior|Full-time|Ai-ml
Incident and Escalation Manager
San Francisco, California, United States
You'll **build the incident response program** at Vapi, the voice AI platform used by Amazon Ring, ServiceTitan, and others. You'll **own the pager and the commander rotation**, ensuring real-time reliability for millions of calls. This is a chance to **design from scratch** as the first dedicated hire, shaping how a fast-growing company handles critical situations.
Hybrid|Lead|Full-time|Ai-ml
Head of Legal
San Francisco, California, United States
You'll **build Vapi's legal function from scratch**, owning legal strategy across commercial contracts, AI/voice regulation, privacy, and corporate matters. You'll **partner with the CEO and leadership on high-stakes negotiations** with Fortune 500 customers and regulators. This is a foundational role at a fast-growing voice AI startup with **$72M in total funding**.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, Site Reliability Engineer
San Francisco, California, United States
You'll drive **99.99% call completion** by owning SLOs and error budgets for Vapi's real-time voice AI platform. You'll **ship code in Go or TypeScript** for reliability services like capacity forecasters and auto-remediation, and you'll build **reliability culture from scratch** after learning from 15 past incidents.
Hybrid|Senior|Full-time|Ai-ml
You'll drive post-sales success for enterprise accounts deploying Vapi's **voice agent platform**. You'll ensure customer retention and expansion by managing complex deployments and orchestrating cross-functional execution. This role offers a chance to shape the post-sales model at a high-growth AI startup.
Hybrid|Senior|Full-time|Ai-ml
Director of Demand Generation
You'll build and lead the demand generation engine at Vapi, the leading voice AI agent platform. You will drive measurable pipeline growth and establish marketing as a predictable revenue driver in a hypergrowth environment. This role offers **ownership culture** and **tier-1 investor backing**.
Hybrid|Director|Full-time|Software
Member of Technical Staff, Product
You'll ramp on the voice agent pipeline, then own end-to-end large projects like **WhatsApp voice agents** or **auto RL loop**. You'll talk to customers and design APIs that delight them.
Hybrid|Full-time|Software
Member of Technical Staff, Forward Deployed
You'll join a fast-growing team building voice AI agents for enterprise customers. You'll deploy large enterprise solutions onsite and discover new use cases within their teams. This role offers **generational impact** and **ownership culture** at a company backed by top-tier investors.
Member of Technical Staff, Infrastructure
You'll join a team building the shift to voice as humanity's default interface, working on a platform used by over 700k developers. You'll own critical infrastructure domains like GPU inference clusters and scale systems to handle hundreds of millions of calls. You'll deliver **new services like Anycast Global Router** and ramp on **multi-cluster, multi-cloud infrastructure**.
You'll own **full-cycle recruiting** for all GTM roles at a Series B AI startup, partnering with executive leadership to design hiring strategies. You'll build **diverse talent pipelines** and drive offer strategy in competitive AI and SaaS markets. This role offers a chance to shape the talent bar at one of the fastest-growing voice AI platforms.
Hybrid|Senior|Full-time|Ai-ml
You'll partner with customers and internal teams to design and deploy **scalable AI agent architectures** for enterprise voice deployments. You'll translate business requirements into technically sound solutions, owning end-to-end technical design. This role sits at the intersection of engineering, product, and customer success.
Hybrid|Senior|Full-time|Software
You'll own enterprise post-sales relationships for a **voice AI platform** with over 600k developers. Your core impact is driving retention and expansion through **proactive account management** and **structured QBRs**. This role offers a chance to shape the post-sales engagement model at a high-growth company backed by top-tier investors.
Hybrid|Senior|Full-time|Ai-ml
Senior Marketing Manager, EMEA
You'll own Vapi's EMEA marketing from the ground up, building awareness and demand for our voice AI platform. You'll embed with local sales, activate developer communities, and create regional content. This is a **founding regional marketing role** with the chance to **shape a developer-led category** in a market that can't be copy-pasted from the US.
Customer Support Engineer Manager
You'll build and manage an L1 support engineering team for **enterprise voice AI customers** at Vapi. Your team's efficiency will directly protect **Net Revenue Retention** by resolving technical friction. You'll serve as the strategic bridge between enterprise stakeholders and core engineering.
Hybrid|Senior|Full-time|Ai-ml
Member of Technical Staff, QA
You'll own **end-to-end quality** for Vapi's voice agent platform, working on the cutting edge of AI. You'll define how we test a **non-deterministic product** and have outsized impact on customer experience.
Hybrid|Senior|Full-time|Software