Vacancies

You will own the strategy, story, and go-to-market for Sendcloud's products, turning customer insights into sharp positioning and driving product adoption, activation, and revenue. You'll translate complex capabilities into clear messaging, influence product strategy, and use AI to accelerate workflows.

You will own the website and drive conversion rate optimization through rapid experimentation. You'll build and iterate landing pages in Framer, analyze data to identify friction points, and collaborate with cross-functional teams to improve campaigns and funnel performance.

As the Carrier Partnerships Manager for the Benelux, you will own the carrier strategy and manage key partnerships to optimize total cost of shipping and drive long-term alliances. You'll transition relationships to strategic partnerships, negotiate multi-year agreements, and act as the bridge between internal teams and carriers.

You will own the strategic management of our DACH carrier portfolio, transitioning relationships into long-term alliances focused on Total Cost of Ownership. You'll negotiate multi-year agreements, drive operational value, and act as the bridge between internal teams and carrier partners.

You'll lead Sendcloud's internal IT function, combining hands-on execution with team leadership to build a reliable, secure, and scalable workplace technology experience. You'll own onboarding, device lifecycle, access management, and collaboration tools while improving support channels and automation.

You will own marketing data, configure analytics tools, build revenue attribution models, and deliver actionable insights to the marketing team. This role helps the team become data-driven and optimize campaign performance.

You will own our information security program and ISO 27001 ISMS, driving security governance, risk management, and incident response to enable safe scaling for Europe's leading shipping automation platform. You'll collaborate with Engineering, Platform, IT, Legal, and Support to turn security risks into clear decisions and protect customers, people, and the business.

You'll own **Sendcloud's ISO 27001 ISMS** and drive **security governance** that teams can actually use. This high-impact role combines pragmatic governance with hands-on program leadership to protect a scaling shipping automation platform.

In this senior-level hybrid role based at our Eindhoven HQ, you will own our PostgreSQL clusters, optimize queries, and drive cross-engineering database education. You'll design resilient, cost-efficient data solutions with caching (Redis/Valkey) and streaming (NATS/RabbitMQ), while collaborating with product and platform teams to improve data reliability and scalability.

You will work at the heart of Sendcloud's Data intelligence and automation department, turning data into actionable solutions that drive business performance. You'll focus on commercial data analysis, dashboarding, and automations to provide impactful insights for the commercial teams, proactively uncovering opportunities and proposing improvements.

You'll help B2B e-commerce customers navigate challenges from software to shipping logistics, ensuring **professional and human interactions** across calls, chats, and tickets. You'll **spot patterns** and suggest improvements to shape customer experiences. This role offers growth opportunities in process optimization, product knowledge, or training.

You'll own the Benelux carrier portfolio for Sendcloud, managing **strategic alliances** with major carriers like PostNL and DHL. You'll drive **TCO optimization** and negotiate multi-year agreements to ensure margin sustainability.

You'll own the carrier partnership strategy for the DACH region at Sendcloud, managing relationships with carriers like DHL and DPD. Your core impact will be transitioning from annual rate negotiations to long-term strategic alliances focused on Total Cost of Ownership. You'll act as the critical bridge between internal teams and carrier partners to ensure **competitive shipping costs** and **margin sustainability**.

You will lead and coach a pan-European team of Partner Managers, driving local market strategy and high-impact partnerships for a leading shipping platform. Your role combines people leadership with hands-on strategic deal-making to build deep regional ecosystems.

You'll own and optimize the database stack at Sendcloud, Europe's #1 shipping platform, ensuring **reliability** across PostgreSQL, Redis, and event streams. You'll drive **cross-engineering education** to level up DB practices while shaping scalable data architecture. This hands-on leadership role combines technical ownership with enabling teams to build better.

As a Quantitative Business Analyst at Sendcloud, you will work at the heart of the Business Control team, using your analytical skills to transform data into business value. You'll automate financial processes with Python, analyze carrier performance, and drive sustainable growth for a fast-growing shipping platform serving over 30,000 e-commerce customers across Europe.

You'll design and deploy **scalable machine learning solutions** and **AI-driven architectures** at Sendcloud's Intelligence Automation engine. You'll turn raw data into autonomous business logic by leveraging LLMs for internal efficiency. This role offers the chance to own the full ML lifecycle and drive high-impact solutions for e-commerce shipping.

You'll serve as a **guide and coach** for B2B e-commerce customers, solving challenges from software to shipping logistics. Your core impact is empowering clients to become **confident shipping pros** through proactive support. You'll also have opportunities to explore **process optimization and training**. You'll collaborate via phone, chat, and tickets across multiple channels.

In this role, you'll design and deploy scalable machine learning solutions and AI-driven architectures that automate decision-making across the company. You'll turn raw data into autonomous business logic using LLMs, own the full ML lifecycle from discovery to production, and bridge the gap between complex algorithms and business value.

You'll **build and scale Sendcloud's local marketing presence** in Belgium, driving awareness and growth through campaigns and partner relationships. You'll act as the local face of the company, **connecting marketing strategy with commercial impact** in a key growth market.

You'll help B2B e-commerce customers navigate challenges from software to shipping logistics, across calls, chats, and tickets. Empower customers to become shipping experts and contribute ideas to improve the customer experience.

In this role, you'll design and build scalable data solutions that power decision-making, from data integrations to AI-driven initiatives. You'll bridge the gap between data and business stakeholders, turning complex challenges into practical solutions with a focus on delivering value early and iterating fast.

You'll design **intelligence-driven product experiences** for the Merchant Experience domain, making complex data and automations feel simple. You'll own the full design process from problem to polished solution, collaborating closely with product and engineering. This role stands out with **modern AI tools** integrated into your workflow.