Restaurant365

You'll provide **advanced technical support** for the **Restaurant365 platform**, troubleshooting configuration, workflow, and data-related issues. Your work supports **critical restaurant operations** in a complex SaaS/ERP environment.

You'll help Restaurant365 customers resolve questions and issues across the R365 platform through tickets, live chat, and other inbound channels. You'll troubleshoot **workflow, configuration, and data issues** while guiding customers through best practices. This role is ideal for someone **detail-oriented and customer-focused** in a fast-paced SaaS environment.

You'll **build AI-enabled growth systems** and **own measurement logic** for a B2B SaaS company. Your work directly impacts **campaign performance and revenue outcomes**.

You'll lead and operationalize the **People Business Partner model** at Restaurant365, a SaaS company disrupting the restaurant industry. You'll align workforce, talent, and leadership strategies with business priorities while **coaching executives** and **scaling PBP processes**. This role offers a chance to shape the future of People strategy in a high-growth environment.

You'll handle incoming support requests, manage Salesforce CPQ, and maintain core platform governance for a growing enterprise. You'll drive data quality and ensure security compliance while partnering cross-functionally to align priorities. This role offers a chance to deepen your Salesforce expertise in a **high-visibility enterprise environment** with **applied AI initiatives**.

You'll architect and operate **Azure infrastructure** to host AI applications built by internal business users, owning the hosted application platform for reliability and scalability. You'll design CI/CD pipelines, enforce governance, and drive cost optimization. This role partners directly with business stakeholders and supports a **SaaS company disrupting the restaurant industry**.

You'll deploy and maintain Azure infrastructure for hosted AI applications, build and improve CI/CD pipelines, and collaborate with teams to ensure platform reliability and security. This role is based in Mexico City with a hybrid schedule. You'll work with **Azure**, **CI/CD**, and **Infrastructure as Code** to scale internal AI and enterprise applications.

You'll lead **data-driven pricing initiatives** for a **SaaS company disrupting the restaurant industry**. Spearhead monetization strategy and optimize pricing models across the product portfolio. Collaborate cross-functionally to scale revenue through **analytics-driven pricing and packaging**.

You'll support and enhance **cloud infrastructure** for a **SaaS platform** disrupting the restaurant industry. You'll collaborate with DevOps and development teams to improve reliability, scalability, and security. This role offers the chance to work with **cutting-edge automation tools**

You'll oversee the **execution of national events** like SKO and President's Club for a **SaaS company disrupting the restaurant industry**. You'll translate strategic direction into flawless delivery, managing budgets up to **$500K+**. This hybrid role is based in Irvine, CA, Austin, TX, or Akron, OH.

You'll lead the **Renewal Desk** and own renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success segments. You'll ensure **renewal predictability** and scalable automation while partnering with Sales and Customer Success leadership.

You'll drive **partner-sourced and partner-influenced pipeline** for a portfolio of reseller partners at a SaaS company disrupting the restaurant industry. Your work will directly impact **revenue ownership and program governance**. This role offers **unlimited PTO** and 100% paid medical benefits.

You'll support customers via tickets, live chat, and phone calls, guiding them through **Restaurant365 workflows** and resolving common issues. Your core impact is ensuring **timely resolution and customer satisfaction** in a fast-paced environment. This role offers **exposure to SaaS support best practices**.

You'll work closely with the sales team demonstrating the Restaurant365 platform and configuring products for users. Your core impact is ensuring prospective customers understand the **value proposition** and bridging gaps between requirements and solutions. This role stands out for training sales teams and **influencing product development**.