3w ago
Technical Support Engineer
$80k-$110k / year
You'll join Vim to bridge the gap between a deployed product and clinical users, owning Tier 2 support for 50,000+ users. Your **AI-native approach** will diagnose complex issues and build **automation workflows** that prevent recurring problems, directly impacting patient outcomes. This role is for someone who wants to build systems, not just manage a queue.
Hybrid|Mid|Full-time|Healthcare