Koala Health

You'll assist pet owners with orders and questions via chat, email, and phone as part of a **fast-growing veterinary pharmacy** team. Your core impact is creating **delightful customer experiences** and solving issues proactively. Every interaction is a chance to **reimagine pet healthcare** with a mission-driven company.

You'll assist in **retrieving, processing, and fulfilling** pet medication therapies for Koala Health's online pharmacy. You'll help shape **operational policies** that drive a world-class customer experience while being supported to **obtain your technician trainee license**.

You'll join **Koala Health** to help make **pet health management** simple and delightful. You'll contribute to improving our pharmacy service and building new products. This role offers **remote flexibility** and the chance to shape the pet health experience.

You'll be on the front lines of growing our pet health community through **high-volume outbound outreach**. You'll introduce prospective clients to Koala Health's services and convert them, while **handling objections with professionalism** and tracking activity with internal tools.