Careem

You'll lead **complex cross-functional technical initiatives** for the Rides Product team at Careem, building the Everything App for the greater Middle East. You'll bridge engineering, product, and operations teams to deliver **AI-powered programs** on time and with full visibility. This role offers the chance to **embed AI tooling into core workflows** and drive impact in a fast-growing region.

You'll program manage AI-driven automation initiatives for Careem's Care team, partnering with engineering and product to deploy solutions like **NLP and RPA** across the region. This role directly enhances the customer experience and reduces operational effort. You'll shape a **'Care-First Automation'** culture while working with real-world data at scale.

You'll own the end-to-end quality of the Captain journey, using data-driven insights and strategic partnerships to ensure a seamless experience. Your core impact is elevating service standards through **standards governance** and **performance interventions**. You'll also drive **behavioral campaigns** and community recognition programs.

You'll architect and build the **WorkOS platform** for orchestrating AI agents at scale in the Middle East. You will design scalable backend services and set engineering standards for a **0-to-1 product** deployed in real-world operations. This role offers a blank canvas to build a next-generation operating system with immediate impact.

You'll deploy **WorkOS** for enterprise customers, building **custom AI agents** and integrations to solve real operational problems. You'll bridge the core AI engine with messy production environments, shipping code that directly impacts people and goods in the **Middle East**. This role offers the rare chance to shape a product from 0-to-1 while working alongside the founding team.