Plain

You'll own and evolve Plain's data foundations, including the warehouse and core models. You'll build trusted data products that power analytics, reporting, in-app features, and AI, enabling teams to make decisions and build great experiences. This is a hands-on role with room to **grow into broader ownership** of the data function as we scale.

You'll own and evolve Plain's data foundations, from warehouse architecture to core models and the customer/account spine. You'll deliver **trusted, reusable data products** that power analytics, reporting, in-app features, and AI. This is a hands-on IC role where you'll shape the data function as the company scales.

You'll own the narrative and full marketing function for Plain, a B2B customer support platform used by companies like Cursor and Ashby. Your core impact will be building **brand positioning** that makes Plain the default choice, driving **share of voice** and **inbound pipeline** growth. You'll inherit a team of two, report to the CEO, and have real resources to scale to five-plus in year one.

You'll be the first hire to build and scale the **Partnerships organization** at **Plain**, a fast-growing B2B customer support platform. Your work will directly shape product roadmap and drive revenue for a company trusted by Cursor, Ashby, and Sanity.

You'll build the infrastructure for AI features at Plain, powering customer support for companies like Cursor and Raycast. Your work will **shape how AI transforms B2B support**, driving accuracy and reliability. This is a hybrid role in London with a focus on **high-ownership, category-defining product work**.

You'll help set product direction and ship features end to end for a fast-growing B2B customer support platform. Your core impact will be tackling complex backend challenges like data modeling and high-performance reporting, making **Plain** the most powerful platform for companies like Cursor and Raycast. You'll shape the **backend architecture** and create a **stellar developer experience** across distributed, serverless systems.

You'll build **high-impact features** across the full stack for Plain, the next-generation customer support platform trusted by companies like Cursor and Vercel. Your work will **directly shape the product** and **help redefine B2B customer relationships** in a fast-moving, AI-driven shift.

You'll redefine **customer support tooling** for **B2B companies** like Cursor and Raycast, owning problems end-to-end from customer conversations to shipped features. You'll work closely with the team on **early ideation, design, and launch**, measuring success by what ships, not just mockups.

You'll be the primary owner of support during SF hours, combining technical depth and proactive communication to ensure customers feel supported. Working directly with Product and Engineering, you'll act as **customer zero** and drive **end-to-end issue resolution**. This role offers real ownership and influence in shaping how support at Plain scales.

You'll build AI features for Plain's customer support platform, redefining B2B engagement. Your work will **drive system scalability** and **solve complex AI challenges** around accuracy and reliability. You'll own problems end to end at a fast-moving startup.

You'll help set product direction and ship features end to end for Plain, the fastest customer support platform for B2B companies. You'll shape backend architecture and create a stellar developer experience, working across teams like Core Product and Developer Infra. This role stands out for its focus on end-to-end ownership and impact on real customer problems.

You'll build across the stack at Plain, redefining customer support for B2B companies with a fast, AI-powered platform. You'll ship **high-impact features** and collaborate closely with **customers** to solve real problems. This role offers the chance to shape **product and technical direction** in a hybrid London team.

You'll be Plain's founding PMM, telling the story of a customer support platform beloved by companies like Cursor and Ashby. Your core impact is translating product advantages into pipeline by owning narratives, launches, and sales enablement. This role stands out because the product is proven, the category is open, and you'll build the function from scratch.

You'll own the technical side of every strategic deal as a partner to the sales and engineering teams. Your core impact will be guiding technical evaluations and leading POCs that prove Plain can deliver. This role is a chance to **build the Solutions Engineering function** from the ground up at a company redefining customer support.

You'll join the Head of Growth as the first growth IC, owning paid media, SEO/AEO, and experiments for a B2B customer support platform used by Cursor, Vercel, and others. You'll have **real budget and autonomy** to shape the growth engine, with a clear path to **Senior Growth Manager** and beyond. This hybrid role is based in **San Francisco**.