Jobber

You'll lead **enablement programs** for **Customer Success teams** at a fast-growing SaaS company. You'll design onboarding, knowledge management, and QA strategies that directly impact small business customers. This role offers high autonomy to build programs from the ground up.

You'll **design and maintain ML model validation frameworks** for a **growing ML & AI practice** at Jobber. You'll own regression test suites and MCP evaluations to ensure model reliability. This role offers the chance to **shape AI quality standards** in a collaborative environment.

You'll **lead experimentation** for product-led growth initiatives, designing MVPs and **validation tests** at the seam between Marketing and Product. Your work will **shape acquisition strategy** for a fast-growing home services software company.

You'll lead **mobile platform strategy** and mentor engineers to **build an industry-leading app** for small businesses. You'll drive **cross-functional initiatives** and champion engineering best practices.

You'll define the long-term vision for Jobber's invoicing and collections experience, a core part of the fintech strategy. Your work will **drive structural improvements** that help small businesses get paid faster. This role sits at the intersection of product leadership and **deep domain expertise** in financial workflows.

You'll lead **negotiated revenue optimization** for a **fast-growing B2B SaaS company** serving small home service businesses. You'll design pricing programs, discount governance, and deal desk frameworks that balance sales velocity with value capture, directly impacting revenue growth and market competitiveness.

You'll drive high-impact design projects for Jobber's Fintech team, crafting polished interfaces that help small businesses manage finances. You'll shape UX strategy, mentor designers, and champion customer-centric design. **This role sits within a critical Fintech product group** empowering business owners with financial tools.

You'll **lead a team of front-end engineers** building **Jobber's web presence** on getjobber.com. Your core impact is **delivering high-quality, scalable web experiences** that drive customer acquisition and satisfaction. You'll champion AI-enabled development and own the platform migration from WordPress to a headless Sanity CMS.

You'll engage with customers at risk of cancellation, understanding their challenges and **guiding them to solutions** that unlock the full value of **Jobber's platform**. You'll directly impact recurring revenue retention through consultative conversations.

You'll engage with customers at risk of cancellation, using **consultative conversations** to uncover root causes and guide them toward solutions that increase product adoption. You'll play a key role in protecting recurring revenue by helping customers rediscover the value of the platform. You'll partner with cross-functional teams to share insights and improve the overall customer experience.

You'll engage with **at-risk customers** through consultative conversations, helping them overcome challenges and rediscover the value of **Jobber's platform**. Your core impact is protecting recurring revenue and strengthening long-term relationships by connecting customers to tailored solutions. This role offers the opportunity to influence product improvements and churn strategy.

You'll engage with **customers at risk of cancellation** through consultative conversations, helping them rediscover the value of Jobber. You'll conduct **proactive outbound retention calls** and facilitate **scheduled value sessions** to address challenges and drive long-term success.

You'll own **Jobber's first agentic AI product**, a **Marketing Agent for SMB service providers**. You'll build AI-native marketing tools that act on behalf of customers, defining quality and trust in non-deterministic outputs. This role sits at the **intersection of AI and small business impact**, working directly with the CPO and leading a team of PMs.

You'll manage a team of **10-12 support specialists**, coaching them to deliver **exceptional customer experiences**. You'll drive **team performance** through coaching and process improvement, directly impacting customer satisfaction and product feedback loops.

You'll lead **strategic initiatives** for a **high-growth SaaS company**, driving end-to-end projects from strategy to execution. You'll shape company strategy and enable executive decision-making.

You'll own the growth strategy and roadmap for Jobber Payments, driving adoption and retention for small businesses. You'll identify friction points in the customer journey and run experiments to improve conversion. This is a high-impact role at the **intersection of customer experience and product growth**.

You'll own a product domain analytically for a **SaaS platform** serving home service businesses. You'll partner with Product, Design, and GTM teams to drive **experimentation and causal inference** that shapes product decisions and user experience. This role is a high-impact individual contributor position within a collaborative analytics team.

You'll lead **Foundations Design** at Jobber, shaping the systems that support scalable product experiences. You'll manage a small team of designers and contribute directly to **component design** and interaction patterns. This player-coach role balances people leadership with hands-on design work.

You'll join a **Product Software Engineering team** building industry-leading software for small home service businesses. You'll solve **real-world problems** that help entrepreneurs succeed, working on features from ideation to delivery. You'll also have the opportunity to **influence both product and team**, mentoring junior developers and championing best practices.

You'll lead product strategy and execution for Jobber's Jobs team, empowering small home service businesses with tools to plan and complete work. You'll drive high-impact initiatives by balancing quantitative and qualitative research. Collaborate with cross-functional teams to **deliver customer-centric solutions** and **shape the product roadmap**.

You'll lead a team owning **revenue technology** and drive the GTM technology landscape. You'll shape strategy and accelerate business outcomes across the customer journey. This role offers high impact in a **fast-growing SaaS company** serving small home service businesses.

You'll design the **first-run experience** for home service businesses using Jobber, from sign-up through trial activation. Your work will directly impact **thousands of new customers** discovering value quickly. You'll partner with AI teams to create **personalized product journeys**.

You'll lead Fintech Engineering teams focused on Invoicing and Jobber Payments. You'll empower small businesses by building **reliable payment solutions** and **managing accounts receivable**. This role combines people leadership with **hands-on technical mentorship**.

You'll **design and develop features** for a product that helps small businesses succeed, collaborating on a Scrum team. You'll contribute to **building scalable, well-tested software** and gain real customer feedback. This role offers **mentorship and growth** in a collaborative, empathetic environment.

You'll drive Jobber's most critical Fintech bets from idea to live product, owning outcomes in a **fast-growing embedded fintech** environment. You'll act as a **business athlete** moving between strategy, pricing, partnerships, and execution. This role offers high ownership and direct impact on **revenue, margin, and new product launches**.

You'll join the McMobile team to shape the core of **iOS and Android apps** at Jobber, focusing on dependencies, testing, and performance. You'll **own substantial work end-to-end** and lead technical direction for team-scoped initiatives. This role stands out for its emphasis on **mentoring and cross-functional collaboration**.

You'll own the AI system layer across Jobber's product, evolving from AI-powered features to AI-powered business operations. Your work will **remove cognitive load from overwhelmed small business owners** by building agentic workflows that proactively help them run their businesses. This role shapes **how an entire product becomes intelligent**, not just ships features.

You'll lead a team of analysts driving customer insights across the post-sales journey. You will **shape data-informed decisions** that improve retention, expansion, and customer value. This role offers **high leverage** to build scalable analytics and **AI-enabled decision support**.

You'll lead engineering teams building **tools for small home service businesses** to run their operations efficiently. Your teams will focus on **empowering business owners with real-time insights** and **improving how service providers orchestrate work from start to finish**.

You'll manage and grow strategic partnerships post-contract, ensuring partners have the best Jobber experience possible. You'll drive **retention and expansion** through joint business plans and quarterly reviews. This role is hyper-focused on **high-value partner engagement** and Jobber Payments advocacy.

You'll own **Payments Go-to-Market Operations** for a fast-growing SaaS business, building programs that drive adoption and revenue. You'll serve as the **connective tissue** across GTM, Product, and Analytics teams. This role combines strategy and execution in a high-impact, visible position.

You'll **own the strategy and operations** of Jobber's ISV Marketplace program, building scalable frameworks to attract, enable, and retain partners. Your core impact will be growing the ecosystem through **programmatic partner lifecycle management** and **cross-functional leadership**. This role sits at the intersection of program management and platform strategy.

You'll shape **content strategy** across AI-powered search engines and high-intent organic journeys. You'll execute high-quality, conversion-focused content that drives **traffic and leads** for home service businesses. This role blends editorial judgment with search expertise in **emerging AI-driven discovery surfaces**.

You'll join the McCloud team maintaining high-performance Aurora Postgres databases, ensuring stability and scalability for tens of thousands of small business users. Your core impact involves **query optimization**, **cache tuning**, and **disaster recovery** while collaborating with developers on schema design.

You'll lead **product marketing** for Jobber's **Fintech portfolio**, including payments and lending, driving adoption and revenue. You'll shape strategy, coach a team, and partner with cross-functional leaders to help small businesses thrive. This role offers a unique opportunity to own **commercial outcomes** in one of the largest remaining B2B markets.

You'll lead the FinTech & Risk Analytics team at Jobber, building **portfolio analytics frameworks** and **risk models** for embedded financial products. You'll drive data-driven strategies that improve profitability and safety across payments, lending, and capital products.

You'll **manage brand partnerships** with online influencers to drive awareness and customer acquisition for **Jobber's home service software**. You'll research and onboard new partners, build relationships, and **optimize campaign performance** to hit lead and revenue targets.

You'll **manage influencer relationships** and drive awareness for a **home service software platform**. You'll research and recruit brand partners, ensure content aligns with brand guidelines, and track performance metrics to drive leads and revenue.